The Auberge at Scottsdale

Pros

• The staff at Auberge at Scottsdale is attentive, professional, and genuinely cares for the residents, treating them like family.
• Residents enjoy a variety of engaging activities that cater to different skill levels, promoting social interaction and happiness.
• Families feel welcomed and included in their loved ones' care experiences, often participating in activities alongside residents.
• The facility is beautifully maintained, creating a comfortable and home-like atmosphere for both residents and visitors.
• The management team is highly regarded for their effective leadership and commitment to providing excellent care.
• Many families express peace of mind knowing their loved ones are receiving high-quality care in a safe and nurturing environment.
• Positive testimonials highlight the personalized approach to care, ensuring that each resident's unique needs are met with compassion and respect.
• The community fosters a warm and welcoming ambiance through friendly interactions between staff, residents, and visiting family members.

Cons

• The cleanliness of the facility was only acceptable, and the staff did not seem focused on the residents.
• The facility misrepresented itself by placing a resident in a lock-down unit for memory care instead of assisted living accommodations.
• Emergency communication devices promised to residents were not provided.
• Residents encountered memory care patients wandering into their rooms without supervision.
• There was no resolution offered for safety concerns regarding resident interactions.
• One reviewer expressed disappointment with the disparity between advertised services and actual care received at the facility.

Review

Auberge at Scottsdale has emerged as a leading memory care community, earning high praise from residents, their families, and even professionals in the elder care industry. Many caregivers and placement specialists have expressed their deep confidence in this facility, citing a dedicated management team, excellent food quality, and an array of activities designed to keep residents engaged. As a senior placement specialist noted, the management at Auberge is impeccable, which fosters an environment that not only supports the residents’ physical needs but also nourishes their mental well-being through meaningful interactions and pursuits.

One of the standout features of Auberge at Scottsdale is its attentive staff. Multiple reviews highlight the commitment of the caregivers who strive to create a familial atmosphere for the residents. Christina and Amy were specifically mentioned for their passionate dedication to their roles, showing how important teamwork is in delivering compassionate care. Families feel reassured knowing that their loved ones are treated with dignity and respect amid thoughtful engagement from caregivers. This attention to individual resident needs contributes significantly to the overall satisfaction reported by families who regularly visit.

Personal experiences corroborate these positive sentiments about Auberge at Scottsdale. One resident's family shared how their father transitioned comfortably into care after experiencing initial anxiety about leaving him in someone else's hands. They found solace knowing he received exceptional care—far beyond what they had anticipated—and could finally enjoy life again while being confident in his happiness and comfort within the community. It’s this level of reassurance that stands out in multiple testimonials: when families leave visitors like parents or spouses in such capable hands, it enables them to focus on their own lives without constant worry.

However, it is essential to recognize that not all experiences with memory care facilities are uniformly positive; some concerns have been voiced regarding misleading marketing claims. A family felt deceived when they discovered their mother was placed in a lockdown unit rather than a more open assisted living arrangement as expected. They pointed out significant deficiencies regarding emergency communication systems that made them question whether sufficient solutions were available for residents with unique needs. This contrasting review serves as a cautionary tale for prospective clients examining memory care options.

Addressing such complexities does not diminish the overwhelmingly positive feedback regarding daily activities at Auberge at Scottsdale that contribute greatly to its charm. Several reviews noted how engaging music programs serve as outlets for expression and joy among residents, allowing them to connect emotionally with one another and foster strong bonds outside just caregiving duties. The inclusion of therapy animals such as dogs and birds adds another layer of warmth to this environment—creating not only an engaging daily structure but also instilling comfort and normalcy into the lives of those facing cognitive challenges.

Ultimately, Auberge at Scottsdale exemplifies quality memory care, combining excellent staff training with an attentiveness that empowers residents while accommodating diverse needs across varying stages of dementia. Through personalized experiences focused on joy and dignity—as well as clear communication among families—the community achieves its goal: creating a nurturing environment where individuals can thrive through compassion-driven support while preserving precious connections between family members and loved ones collaborating toward holistic wellbeing.

This part of Scottsdale, Arizona is a thriving and convenient location with a variety of amenities nearby. The area offers easy access to quality healthcare facilities such as Mayo Clinic and Scottsdale Endocrinology, as well as pharmacies like CVS and Walgreens for medication needs. There are also a diverse selection of dining options ranging from fast food chains like Jack In The Box to upscale restaurants like Loco Patron and The Union Jack British Pub. For leisure activities, there are cafes such as Panera Bread and Butters Pancakes & Cafe for socializing or enjoying a coffee break. Additionally, there are places of worship within a short distance for spiritual fulfillment and hospitals like Piper Surgery Center in case of medical emergencies. Overall, this region provides a comfortable living environment with accessible transportation options through Enterprise Rent-A-Car and Scottsdale Municipal Airport nearby, along with parks for outdoor recreation and Harkins Theatres Scottsdale for entertainment purposes.

Physicians

• Mayo Clinic (0.2 miles)
• Scottsdale Endocrinology (0.5 miles)
• Arizona Asthma & Allergy Institute (1.1 miles)
• Associated Retina Consultants (1.2 miles)
• Toca (1.8 miles)
• Integrated Medical Specialists (1.8 miles)
• Arizona Allergy Associates (2 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.8 miles)

Restaurants

• Jack In The Box (0.6 miles)
• Pei Wei Asian Diner (1 miles)
• Chick-Fil-A (1 miles)
• Wendy's (1.2 miles)
• Loco Patron (1.3 miles)
• The Union Jack British Pub (1.4 miles)
• O.H.S.O. Eatery + Distillery (1.4 miles)

Cafes

• Panera Bread (1 miles)
• Butters Pancakes & Cafe (1.3 miles)
• Starbucks (1.3 miles)
• Dutch Bros Coffee (1.5 miles)
• Starbucks (2.9 miles)
• Dutch Bros Coffee (3.1 miles)
• Dutch Bros Coffee (5.1 miles)

Places of Worship

• Shepherd of the Desert Lutheran Church (2 miles)
• Impact Church (2.8 miles)
• Saint Bernard of Clairvaux Catholic Church (4.2 miles)
• St Bernadette Catholic Church (4.5 miles)

Hospitals

• Piper Surgery Center (2.1 miles)
• Mayo Clinic Hematology/Oncology (5.2 miles)
• Mayo Clinic (5.5 miles)

Transportation

• Enterprise Rent-A-Car (2.3 miles)
• Scottsdale Municipal Airport (SDL) (2.3 miles)

Parks

• Kierland Park (3.4 miles)
• Thompson Peak Park (4.2 miles)
• Desert Horizon Park (5 miles)
• Sonoran Hills Park (6.1 miles)

Theaters

• Harkins Theatres Scottsdale (4.5 miles)