Higley House in Gilbert, AZ

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Higley House

Higley House in Gilbert, AZ

885 N. Los Gatos Lane, Gilbert, AZ 85234

For more information about senior living options: (844) 490-3973

1.4 from 8 reviews
5 stars
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4 stars
0
3 stars
0
2 stars
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1 stars
5

Board and Care Home Memory Care

Higley House Costs & Pricing

At Higley House, the monthly costs for various room types present a compelling value when compared to both Maricopa County and the broader state of Arizona. The semi-private room is priced at $2,500, significantly lower than the county average of $2,801 and the state average of $2,820. For those seeking more privacy, the cost for a private room stands at $3,500, which is competitive against Maricopa County's average of $3,318 and Arizona's average of $3,345. Similarly, one-bedroom accommodations are also available at $3,500 at Higley House, again undercutting the county average of $3,473 and the state benchmark of $3,532. These pricing advantages not only reflect a commitment to affordability but also underscore Higley House as an appealing option for prospective residents looking for quality housing in a supportive environment.

Floor plansHigley HouseMaricopa CountyArizona
Semi-Private$2,500$2,801$2,820
Private$3,500$3,318$3,345
1 Bedroom$3,500$3,473$3,532

Overall Review of Higley House

Pros

  • pro The mother is thriving at the new residential home.
  • pro She is eating well and has put on weight.
  • pro She sleeps through the night.
  • pro She is rarely incontinent, only at night.
  • pro The staff say she is a joy to have around.
  • pro The staff at the new place are kind, compassionate, patient, and attentive.
  • pro The facility is perceived as putting people above profits, bringing peace of mind and less stress to the family.

Cons

  • pro The reviewer describes Higley House as not a caring home.
  • pro The staff are said to do the bare minimum and tell residents that "it's not my job" when help is requested.
  • pro There are no organized activities, and the facility is perceived as poorly maintained.
  • pro The home is portrayed as understaffed, with staff appearing stressed, hurried, and overworked.
  • pro The facility shows neglect and a lack of overall cleanliness, including bathrooms.
  • pro Care is viewed as driven by profit rather than patient welfare.
  • pro The contract terms about notice to leave and refunds are criticized as confusing and punitive.
  • pro Visiting is by appointment only, which is flagged as a red flag.
  • pro The reviewer advises others not to consider Higley House for their loved ones.

Review

Higley House in Gilbert appears best suited for families that can supervise care personally, demand strict accountability, and tolerate a rough-operating environment in exchange for lower upfront costs. The reality echoed across reviews is that this community struggles with consistent staffing, reliable attention to basic hygiene, and transparent governance. It will likely work only for those who are prepared to step in frequently, document care needs meticulously, and be ready to move a loved one out at the first sign of neglect or sudden change in condition. For seniors who require steady hands-on bathing, toileting assistance, and ongoing behavioral or medical oversight, Higley House is not a dependable fit.

Those who should consider alternatives include families with residents who have significant incontinence management needs, cognitive impairment, or medical complexities that demand daily monitoring and prompt, compassionate intervention. The recurring themes point to a facility where staff may be overwhelmed, overworked, or disengaged, and where families must anticipate gaps in care, inconsistent routines, and delayed responses to requests. Prospective residents who prioritize safety, predictable schedules, engaging activities, and transparent, fair billing should look elsewhere. The overall climate in these accounts suggests a high risk of disappointment for anyone seeking a stable, resident-centered home.

The few purported advantages - if any - do not meaningfully offset the dominant downsides. Some reviewers noted that initial tours suggested a higher staffing presence, and one night-shift worker was described as doing a decent cleaning job before departure. However, these glimpses fail to balance the broader pattern: residents left unattended, hygiene lapses, and abrupt changes in condition without timely intervention. The primary operating reality appears to be a focus on profits over person-centered care, a tone reinforced by rigid contract terms and aggressive refund policies that punish families for navigating misalignment between promises and experience.

Concrete case details underscore the risk. A resident's decline within weeks of admission, followed by severe infections and behavioral symptoms, coincided with reports of isolation and a lack of hands-on care. Weight loss, sleep disruption, and incontinence issues without timely assistance paint a troubling picture of neglect. In contrast, families later describing successful placement in other homes emphasize the contrast between Higley House and facilities that provide steady meals, reliable toileting assistance, and attentive staff. These divergent outcomes illustrate that any potential upside from staffing claims is overshadowed by persistent gaps in basic care and accountability.

Financial and contractual friction compounds the risk. Several reviews recount disputes over notice periods and refunds, with families accused of owing for extended durations despite moving out earlier or under stress. The recurring warnings to scrutinize every contract clause, document care requests, and expect resistance to clear billing questions signal an environment where families must police the operation rather than rely on it to self-regulate. Visiting policies, perceived emphasis on money over residents, and a lack of proactive communication about what will be delivered further diminish confidence in Higley House as a stable, long-term home.

For families evaluating options, Higley House warrants a cautious, evidence-driven approach. Prioritize facilities with transparent, straightforward contracts and predictable refund terms; demand concrete staffing ratios, daily care routines, and robust activity calendars; verify that aides and nurses respond promptly to care requests; and insist on clean, well-maintained environments with clear accountability. If choosing Higley House, prepare for a rigorous oversight plan, require a signed commitment to timely care delivery, and set up a defined exit strategy with protections that prevent punitive charges. In most cases, those seeking consistent, compassionate elder care will find better alignment elsewhere.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.

Transportation

  • Phoenix Sky Harbor International (17 miles away) Phoenix Sky Harbor International (17 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Description

Higley House in Gilbert, AZ is an assisted living community specifically designed for individuals needing memory care services. Our dedicated staff is well-trained and experienced in providing high acuity care to ensure the safety and well-being of our residents. We also offer incontinence care to meet the unique needs of those who require assistance with their daily activities.

At Higley House, we understand the importance of proper medication management for our residents. Our capable team ensures that medications are administered accurately and timely, giving families peace of mind knowing their loved ones are receiving the correct dosages as prescribed.

Convenience is one of our priorities, and Higley House boasts a variety of nearby amenities. With six cafes, 38 restaurants, and 22 pharmacies just a stone's throw away, residents can easily indulge in delicious meals or pick up any needed supplies. Additionally, having 22 physicians and one transportation option nearby ensures that medical appointments are easily accessible.

We believe that maintaining an active lifestyle is essential for our residents' overall well-being. Higley House is surrounded by six parks where residents can enjoy leisurely walks or engage in outdoor activities surrounded by nature's beauty. For those seeking spiritual fulfillment, three places of worship are conveniently located nearby.

Entertainment options abound near Higley House with two theaters close by, allowing residents to enjoy movies, live performances, or cultural events without having to travel far.

Higley House strives to provide a homelike environment where individuals with memory care needs receive exceptional care and support. Our focus on personalized attention combined with our convenient location makes us an excellent choice for families searching for quality assisted living services in Gilbert, AZ.

Nearby Places of Interest

This part of Gilbert, Arizona, offers a convenient and accessible location for senior living. With a variety of pharmacies such as Walgreens and CVS Pharmacy within close proximity, residents have easy access to essential medications and healthcare services. Nearby physicians including Reddy GI Associates and Dermatology Solutions provide specialized medical care for seniors. For dining options, there are familiar choices like McDonald's and Cracker Barrel as well as healthier options like MOD Pizza and Culver's. The area also boasts several parks such as Riparian Preserve at Water Ranch for outdoor recreation and relaxation. Additionally, there are places of worship nearby for spiritual support and community connection. With theaters like Superstition Springs 25 just a short drive away, seniors can enjoy entertainment options close to home. Overall, this part of Gilbert provides a safe and convenient environment with amenities that cater to the needs of seniors looking to settle in the area.

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.7 miles)

Physicians

  • Reddy GI Associates (0.7 miles)
  • Dermatology Solutions (0.9 miles)
  • Smith Dermatology (0.9 miles)
  • Parikh, Simul Banner Md Anderson Cancer Center (1.2 miles)
  • Arizona Pain (1.3 miles)
  • Arizona Asthma & Allergy Institute (1.8 miles)
  • Simonmed Imaging (1.9 miles)

Restaurants

  • McDonald's (0.8 miles)
  • MOD Pizza (0.8 miles)
  • Del Taco (0.8 miles)
  • Cracker Barrel (1 miles)
  • Culver's (1.6 miles)
  • Raising Cane's Chicken Fingers (1.6 miles)
  • Red Lobster (2 miles)

Cafes

  • Starbucks (0.9 miles)
  • Starbucks (1.6 miles)
  • Dutch Bros Coffee (2.2 miles)
  • Over Easy (2.2 miles)
  • Panera Bread (2.5 miles)
  • The Human Bean (3.7 miles)

Parks

  • Riparian Preserve at Water Ranch (1.1 miles)
  • Finley Farms Park (2.3 miles)
  • Greenfield Park (2.6 miles)
  • Ashley Heights Park (3.5 miles)
  • Crossroads Green Belt (4.2 miles)
  • Desert Sky Park (4.3 miles)

Theaters

  • Superstition Springs 25 (2.3 miles)
  • Harkins Theatres SanTan Village 16 (4.2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (2.9 miles)
  • Saint Mary Magdalene Catholic Church (4.3 miles)
  • Church of Jesus Christ of Latter Day Saints (4.4 miles)

Transportation

  • General Aviation Center (4.6 miles)

Frequently Asked Questions

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Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.