Sante Of Mesa

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  • Interior

    A modern reception area with stone walls and stylish lighting.

  • Decor

    A cozy bedroom with warm colors and stylish decor.

  • Building

    Entrance to a building with palm trees and landscaping on a sunny day.

  • Bedroom

    A hospital room with a curtain divider and a bed near the window.

  • Landscaping

    A peaceful patio with a stone fountain and outdoor seating, surrounded by lush greenery.

  • Exercise Equipment

    A physical therapy center with various exercise equipment and people undergoing rehabilitation exercises.

Sante Of Mesa

5358 East Baseline Road, Litchfield Park, AZ 85206

For more information about senior living options: (844) 490-3973

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Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro Some staff members at Sante of Mesa were described as very pleasant and helpful, particularly those assisting with menu selections and therapy sessions.
  • pro Hospice care provided for the husband was noted to be kind and caring during a difficult time.
  • pro The family took initiative to bring food from home, demonstrating their commitment to ensuring their loved ones received nourishment.
  • pro The therapy sessions conducted were well-received, showing that some aspects of care were effective and supportive.
  • pro The decision to shower the husband before his transfer indicates an effort on the facility's part to ensure he presented well for his next stage of care.

Cons

  • pro The staff at Sante of Mesa exhibited a lack of empathy and attentiveness towards patients, leaving one individual in their feces for over an hour on two occasions.
  • pro The facility was dirty, and the nursing staff was described as rude and uncaring, leading to a poor patient experience.
  • pro Patients often received cold meals due to inattentive service from the staff who rushed out without allowing time for requests.
  • pro There was insufficient hygiene care provided, with one patient only being showered twice during a 28-day stay.
  • pro A patient's fall caused by negligence resulted in serious injuries, illustrating a dangerous lack of supervision and care.
  • pro A speech therapist's unilateral decision on diet restrictions led to severe complications for another patient who was not properly assessed by medical staff.
  • pro Medications were not administered as needed, resulting in another patient requiring emergency care due to neglectful oversight by nursing staff.

Review

The experiences recounted by the families of patients at Sante of Mesa reveal a troubling picture of care that raises significant concerns about the institution's practices and the well-being of its residents. These personal narratives convey deep frustration, grief, and disappointment over the level of care received in this facility. The accounts highlight multiple issues, including inadequate attention to basic patient needs, communication breakdowns among staff, and overall disrespect toward both patients and their families.

One patient's experience began with an alarming neglect regarding medication management. Despite being prescribed a muscle relaxer for pre-existing conditions unrelated to their surgery, medical professionals at Sante disregarded this treatment plan entirely. The attending physician canceled all medications based solely on personal disagreement without listening to the patient or their prior medical history. This kind of disregard not only exacerbates existing health conditions but also showcases a troubling pattern of dismissive attitudes prevalent among some staff members at Sante.

Another family's ordeal centers around the care (or lack thereof) provided to their 91-year-old husband following a stroke. He was transferred to Sante as part of his recovery process but ended up experiencing profound neglect during his 28-day stay. His room was described as messy, contributing to an environment where he felt unclean and unwelcome. Poor treatment extended beyond hygiene; he faced additional trauma when left propped up beside his bed with insufficient support, leading to a serious fall that resulted in potential rib injuries.

The situation further deteriorated when the patient contracted COVID-19 while at Sante—an unexpected consequence that had dire implications for his subsequent health decline. Following transfer to hospice care—a testament to how distressingly inadequate Sante's services were—the family found him in deplorable condition, requiring immediate cleaning before they could even settle him into bed. A stark contrast emerged between the indifferent approach observed at Sante and the compassionate care offered by hospice staff during his final days.

Equally concerning is another patient's experience with her mother, who similarly suffered from inadequate medical attention while at Sante. This individual's pain medication was neglected systematically, leading not only to discomfort but ultimately resulting in serious complications like impaction due to dietary mismanagement by an inexperienced speech therapist who dictated food choices without proper oversight from qualified medical staff. The family’s attempts to advocate for appropriate care went unheard despite vigilant presence and concern for their loved one's welfare.

These accounts collectively highlight critical systemic shortcomings within Sante of Mesa—from apparent understaffing issues leading to rudeness and neglect among caregivers, down to poor communication between medical professionals and grieving families striving for adequate patient advocacy. While there may be some workers who demonstrate compassion and professionalism—particularly during therapy sessions—the consensus echoes sentiments of frustration towards an institution failing its vulnerable occupants.

In conclusion, these testimonials call into question the quality control measures in place at Sante of Mesa as well as the training protocols for its staff members tasked with overseeing individualized patient care plans. Families seeking help for their loved ones deserve attentive service rooted in empathy rather than transactional interactions that too often characterize facilities like this one. As such stories continue surfacing from families grappling with pain through neglectful institutions like Sante, it becomes imperative for healthcare providers—and society at large—to confront these realities head-on so that no more patients endure similar hardships in their times of need.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (17 miles away) Phoenix Sky Harbor International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sante Of Mesa is a skilled nursing facility located in the beautiful city of Litchfield Park, AZ. Our community offers top-notch care services and a wide range of amenities to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

For those who like to look their best, we have a beauty salon where our residents can get pampered. Our Cable or satellite TV service ensures that they can stay entertained in the comfort of their rooms. We also provide community operated transportation for outings and appointments.

Our computer center allows residents to stay connected with loved ones and explore the vast world of the internet. We have a spacious dining room where delicious meals are served restaurant-style. Plus, our kitchenette offers an additional space for residents to prepare snacks or light meals.

Staying active is important, which is why we have a fitness room where residents can exercise and stay in shape. Our wellness center provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management for those who need it.

Our community features various spaces for relaxation and socialization. Residents can enjoy the tranquility of our garden or engage in friendly competition at our gaming room. Our small library offers opportunities for quiet reading and reflection.

At Sante Of Mesa, we understand the importance of convenience and accessibility. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby, our residents have plenty of options for entertainment and relaxation.

Overall, Sante Of Mesa provides a nurturing environment where seniors receive exceptional care while enjoying a wide range of amenities and activities to enhance their overall well-being.

Nearby Places of Interest

This part of Litchfield Park, Arizona, offers a variety of amenities that may be appealing to seniors considering the area for living. Within a short distance, you can find reputable physicians specializing in gastrointestinal health and dermatology, as well as imaging centers for medical diagnostics. There are also several popular restaurants serving a range of cuisines, from fast food to casual dining options. Additionally, multiple cafes provide convenient spots to relax and enjoy a cup of coffee. For pharmaceutical needs, there are several well-known chain pharmacies nearby. Outdoor enthusiasts will appreciate the proximity to parks offering walking trails and green spaces for leisurely activities. In terms of entertainment, there are movie theaters within a few miles for movie buffs. Places of worship are also easily accessible for spiritual fulfillment. Transportation options include an airport within reach for those who may need to travel frequently. Overall, this area provides a mix of medical services, dining choices, recreational opportunities, and convenience that can cater to the needs and interests of seniors looking to settle in Litchfield Park.

Physicians

  • Reddy GI Associates (0.2 miles)
  • Parikh, Simul Banner Md Anderson Cancer Center (0.5 miles)
  • Dermatology Solutions (0.6 miles)
  • Smith Dermatology (0.6 miles)
  • Simonmed Imaging (1.3 miles)
  • Cornerstone Family Medicine (1.3 miles)
  • Arizona Pain (1.6 miles)

Restaurants

  • Del Taco (0.3 miles)
  • Cracker Barrel (0.3 miles)
  • MOD Pizza (0.3 miles)
  • McDonald's (0.4 miles)
  • Red Lobster (1.3 miles)
  • Culver's (1.4 miles)
  • Olive Garden (1.4 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (1.3 miles)
  • Dutch Bros Coffee (1.6 miles)
  • Over Easy (1.6 miles)
  • Panera Bread (2.4 miles)
  • The Human Bean (3 miles)
  • Panera Bread (5.2 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.6 miles)

Parks

  • Riparian Preserve at Water Ranch (1.6 miles)
  • Greenfield Park (2 miles)
  • Finley Farms Park (3 miles)
  • Ashley Heights Park (4.3 miles)
  • Crossroads Green Belt (5 miles)
  • Desert Sky Park (5.1 miles)

Theaters

  • Superstition Springs 25 (2 miles)
  • Harkins Theatres SanTan Village 16 (5 miles)
  • AMC Mesa Grand 14 (5.2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (3.1 miles)
  • Church of Jesus Christ of Latter Day Saints (5 miles)
  • Saint Mary Magdalene Catholic Church (5 miles)

Transportation

  • General Aviation Center (5.3 miles)
  • Falcon Field Airport (MSC) (5.3 miles)

Frequently Asked Questions

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