Arizona Care Management

Pros

• Andrea was absolutely wonderful, professional, and highly knowledgeable.
• Arizona Care Management Solutions is an exceptional resource for elders.
• Bonnie Shimko and her team are ethical, knowledgeable, and reputable.
• The AZ Care Management team is compassionate, attentive, and dedicated to guiding families through transitions.
• The staff consistently goes above and beyond, attending appointments and coordinating care with clear communication.
• Gina is extremely helpful in managing difficult situations and truly cares about clients' well-being.
• Stephanie is described as an angel who formed a caring relationship with mom and maintained her dignity.
• Bonnie and her compassionate team are described as a life saver for families navigating aging and healthcare systems.

Cons

• Beware of inferior company's claiming to be elder care advisors.
• They may lack the expertise, credentials, ethics and knowledge that families need in a time of crisis.

Review

Arizona Care Management Solutions (ACMS) and its team leave a lasting impression on families who come to them in moments of transition, crisis, and hard decision-making. The feedback woven through these stories centers on competence, compassion, and a deep commitment to helping elders stay safe, respected, and as independent as possible. The firsthand experiences begin with a meeting that felt unusually thorough and empowering: Andrea, in particular, left a mark as someone who was "absolutely wonderful, professional, and possessed a tremendous amount of knowledge." The families remember the way Andrea explained the options for their mother, recognizing that every geographic area can differ, but noting that Andrea had "all the information we needed to make a great decision." The sense of relief came from education and guidance that helped families plan for the future rather than feel overwhelmed by it.

One reviewer, Dan, speaks with the voice of a long-time public servant who has spent decades with senior issues. He stresses that Andrea's passion for seniors was apparent - "Sometimes the right person does have the right job!" - and he appreciated how refreshing it was to speak with someone who clearly cared. For him, Andrea and ACMS provided not just information, but confidence in pursuing the next steps for his mother. The consistent thread across these reflections is that the team doesn't simply provide advice; they demonstrate a genuine concern for the well-being of elders and the peace of mind of families.

Endorsements from peers in the elder-care community reinforce the trust families place in ACMS. Mary T. Pearson, owner of Harmony Home Care, calls ACMS an exceptional resource for elders, praised for being ethical, knowledgeable, and reputable. She emphasizes that ACMS offers safe, personalized, and secure solutions during times of transition and that they are familiar with local resources, enabling them to find the right fit for each family. Mary explicitly cautions families to beware of inferior firms that claim to be elder-care advisors and lack the expertise and ethics families need in a crisis, underscoring the importance of selecting trustworthy partners like Bonnie Shimko and her team.

The breadth of ACMS's impact is highlighted by another professional story: a Prescott Valley?area licensed caregiver who owned an assisted-living home notes that ACMS helped clients navigate complex systems - long-term care insurance, in-home care, and especially the most intricate Arizona Long Term Care System (ALTCS). The reviewer emphasizes that Bonnie and her team were "incredibly compassionate" and always there for clients, no matter how large or small the needs, ensuring a peaceful transition for families through every step and sometimes literally being there "until the very end." This perspective underscores ACMS's role as a steady partner through the labyrinth of elder care.

Beyond the procedural and system navigation, the human element shines through in a story about a family of five children who were trying to persuade their mother to move from a familiar home to a safer option. Stephanie emerges as an "angel" who built a caring, trust-based relationship with their mom and preserved her dignity and self-esteem during the transition. The family notes that Stephanie's guidance was indispensable, and even a nurse among them admits, "I honestly don't know what we would have done without Arizona Care Management." The sentiment here is clear: compassionate, relationship-centered advocacy can be as decisive as any plan or resource when safety and quality of life are on the line.

Another testimonial highlights the professional caliber of ACMS's staff. Bonnie Pond, an Occupational Therapist, speaks to the entire team's professionalism, respect, and evident care for those they work with. She urges readers to trust this team with their own care as well as the care of loved ones, a message of confidence that resonates with the other stories aboutStephanie's empathy and Andrea's depth of knowledge. The consensus is that ACMS is not merely a service provider but a trusted partner whose experts bring both expertise and human touch to the most challenging moments.

The breadth of ACMS's impact extends to individual caregivers and coordinators who have earned glowing praise. The team's willingness to go above and beyond is repeatedly mentioned: "Amazing service!!," with caregivers who are described as nice, respectful, and knowledgeable. In particular, Bonnie's colleagues - like Rick, who was assigned to an aunt on hospice and consistently communicated and adapted to changes in Joyce's condition - are remembered for their responsiveness. The organization's work is further highlighted by the experience of professionals who participated in events like Virtual Dementia Tours, where ACMS staff impressed attendees with their compassion and competence.

Gina, another member of the ACMS family, is singled out for her practical, compassionate support as families navigate dementia and aging out of state. She keeps siblings informed and reassures families who feel stretched thin by distance, affirming that she truly cares about each patient's well-being. A sweeping endorsement captures the tone of these testimonials: ACMS and Bonnie Shimko are described as "literal dreams come true" for families managing two ailing parents. The reviewers note the team's ability to manage medications, safety, doctor visits, and outings, while still maintaining a human, family-like connection. They emphasize that ACMS's charges are reasonable and accessible, underscoring that excellent care does not have to come with an overwhelming price tag.

Many stories speak to the coordinated, home-centered approach that families need when loved ones remain in their own homes. In one especially poignant account, a family living across states relied on Bonnie and her team to coordinate care for a mother whose dementia was progressing. They praise Bonnie's knowledge of local providers, home-care agencies, and community resources, including her advocacy during Covid in getting their mother timely treatment in the hospital when no family could be physically present. The point is made again and again: ACMS is not only about care planning; it's about dependable, proactive advocacy that can mobilize resources and experts across the system in moments of crisis.

Finally, several stories culminate in a dramatic, life-changing intervention. When it became clear that their mother's decline due to Alzheimer's had left her in an unsafe living situation, Bonnie listened, offered direction, and quickly coordinated a rapid plan of escape with Adult Protective Services and police departments. She then connected the family with legal counsel for financial matters and guardianship arrangements to protect the mother's future. The reviewers describe Bonnie's knowledge, experience, and love for others as a literal lifeline in a moment of crisis, underscoring that ACMS's value lies in both expertise and heartfelt commitment.

Taken together, these testimonials paint a compelling portrait of Arizona Care Management Solutions as a deeply trusted ally for families facing elder care challenges. They speak to a consistently high standard of professional competence, a culture of genuine care, and a breadth of services - ranging from long-term planning and resource navigation to crisis intervention and compassionate advocacy. Families emphasize not only the practical benefits of planning and coordination but also the profound peace of mind that comes from knowing there is a dedicated team ready to listen, educate, and act in the best interests of aging parents and loved ones.

This part of Mesa, Arizona offers a convenient location with a variety of amenities nearby. The area is home to several medical facilities, including the Banner MD Anderson Cancer Center and dermatology clinics, ensuring access to quality healthcare services. There are also a range of dining options such as Cracker Barrel, Del Taco, and Olive Garden for dining out or grabbing a quick bite to eat. Residents can easily fulfill their pharmaceutical needs at multiple pharmacies like Walgreens and CVS Pharmacy. For recreation, parks like Greenfield Park and Riparian Preserve at Water Ranch offer opportunities for outdoor activities and relaxation. Additionally, there are theaters like Superstition Springs 25 and places of worship available for entertainment and spiritual fulfillment. Falcon Field Airport provides convenient transportation options for travel purposes. Overall, this neighborhood provides a well-rounded living environment with essential services and recreational opportunities for seniors looking to settle in Mesa.

Physicians

• Parikh, Simul Banner Md Anderson Cancer Center (0.4 miles)
• Dermatology Solutions (0.8 miles)
• Cornerstone Family Medicine (0.8 miles)
• Smith Dermatology (0.9 miles)
• Reddy GI Associates (0.9 miles)
• Simonmed Imaging (1 miles)
• Arizona Asthma & Allergy Institute (1.6 miles)

Restaurants

• Cracker Barrel (0.5 miles)
• Del Taco (0.7 miles)
• MOD Pizza (0.8 miles)
• McDonald's (0.8 miles)
• Uncle Bear's Grill & Tap Greenfield (1.1 miles)
• Red Lobster (1.2 miles)
• Olive Garden (1.3 miles)

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (1.1 miles)
• Starbucks (1.1 miles)
• Over Easy (1.6 miles)
• Panera Bread (2.3 miles)
• The Human Bean (2.7 miles)
• Panera Bread (5 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)

Parks

• Greenfield Park (1.4 miles)
• Riparian Preserve at Water Ranch (2 miles)
• Finley Farms Park (3.5 miles)
• Ashley Heights Park (5 miles)
• Crossroads Green Belt (5.6 miles)

Theaters

• Superstition Springs 25 (2.2 miles)
• AMC Mesa Grand 14 (5 miles)
• Harkins Theatres SanTan Village 16 (5.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.2 miles)
• Church of Jesus Christ of Latter Day Saints (5.5 miles)
• Saint Mary Magdalene Catholic Church (5.7 miles)

Transportation

• Falcon Field Airport (MSC) (4.6 miles)