Parkland Memory Care

Pros

• The staff at Parkland Memory Care is incredibly caring and dedicated, providing exceptional support to all residents, regardless of their needs.
• Visitors have reported impressive professionalism and a strong willingness from management to assist families in crisis situations promptly.
• The facility is consistently clean, beautifully decorated, and offers a welcoming atmosphere for both residents and families.
• Residents benefit from engaging activities and outings, which help keep them active and social within the community.
• Family members appreciate the personalized attention given to their loved ones, with staff going above and beyond to ensure they feel connected and cared for.
• Many reviews highlight the positive experiences with the care provided, noting that caregivers are attentive, kind, and proactive in addressing residents' needs.
• The communication between families and management is described as excellent, fostering a supportive environment for residents’ well-being.

Cons

• A family member expressed disappointment with the care provided to their mother-in-law, citing a lack of attention and inadequate support from staff.
• Concerns were raised about safety procedures not being followed, leading to a severe injury for one resident, which the executive director failed to address adequately.
• An individual reported that their mother was found in a dirty and disheveled state, indicating neglect in her care by the staff during a visit.
• The response from management regarding feedback on care shortcomings was seen as dismissive and unhelpful, lacking genuine concern for resident well-being.
• One reviewer noted that despite having excellent facilities, the actual level of personalized care and attention may not match the appearance of the place, suggesting it is better at maintaining appearances than providing consistent care.
• Instances were mentioned where communication gaps existed between family members and staff regarding important aspects of residents' health and behavior changes, leading to feelings of frustration and helplessness for families.

Review

Parkland Memory Care has emerged as a prominent facility in the realm of memory care, earning accolades from families who have entrusted their loved ones to its care. A significant number of reviews highlight the compassionate nature of the staff and caregivers, who consistently go above and beyond to meet the diverse needs of residents. One individual noted that their husband spent his last months at Parkland, receiving exemplary care that reflected genuine concern for him and all other residents. The facility's cleanliness, beautiful decor, and engaging environment contribute to an overall atmosphere that feels welcoming and home-like.

The responsiveness of Parkland’s management has been particularly lauded during urgent situations. For instance, one reviewer recounted how they reached out to Parkland in a crisis where immediate memory care was necessary for a gentleman. The marketing manager and executive director promptly stepped in to assist the family, showcasing professionalism that resulted in the resident being admitted within hours. This kind of dedication not only helped alleviate stress for families but also ensures that residents receive timely interventions when necessary.

Many families have expressed admiration for the vibrant activities offered at Parkland Memory Care. Reviews mention a variety of programs designed to keep residents engaged and active. From field trips to organized games like Twister, residents are encouraged to participate in social interactions rather than remaining isolated in their rooms. The presence of facilities such as a salon offering manicures and pedicures further enhances the living experience by providing additional comforts commonly found in community living settings.

Despite overwhelmingly positive feedback about Parkland Memory Care, some contrasting experiences surfaced regarding care quality and staff responsiveness. One reviewer described a disappointing episode concerning their mother’s safety procedures following an incident where she fell while left unattended. Concerns regarding transparency about incidents were raised when they requested documentation related to falls but received no adequate response from management. The review paints a troubling picture, revealing gaps in communication between staff and family members—issues that should be addressed rigorously by any caregiving facility.

Another notable concern arose when one visitor encountered their mother appearing unkempt after being left dirty and disoriented for an extended period without proper attention from staff present on-site. This troubling experience highlighted lapses in accountability among caregivers during off-hours or weekends—suggesting that while Parkland may excel visibly during structured times, consistency remains essential to delivering comprehensive care throughout all hours.

In sharp contrast to these critical narratives, numerous comments affirm the talent displayed by caregivers who bring joy into residents’ lives through personal connections and thoughtful engagement practices — often seen with moments like singing while attending to residents or sharing heartfelt interactions during visits. Families express deep gratitude towards specific staff members who take extra efforts beyond standard expectations; these efforts help bridge emotional gaps created by distance or health limitations faced by families unable to visit frequently due to geographic challenges.

Overall, Parkland Memory Care shines as both a promising residence for those needing specialized care while also facing valid scrutiny over discrepancies experienced by some families regarding caregiving standards under certain circumstances. The blend of positive reviews surrounding dedication shown by specific staff members balanced against critiques demonstrates that ongoing vigilance is required—not only from managers ensuring high-quality services but also from families willing to advocate vigorously on behalf of their loved ones' well-being within this essential community setting dedicated solely toward improving life quality amidst memory loss challenges.

The area of Chandler, Arizona, where you are considering senior living is a vibrant and convenient community with a variety of amenities nearby. Within a short distance, you will find a selection of restaurants offering diverse cuisines, pharmacies for your healthcare needs, parks for outdoor relaxation, theaters for entertainment, cafes for socializing, places of worship for spiritual fulfillment, and medical facilities for your healthcare requirements. The neighborhood also offers easy access to transportation services, including the Chandler Municipal Airport. In terms of medical care, there are several reputable physicians and hospitals in the vicinity to ensure that your health needs are well taken care of. Overall, this part of Chandler provides a well-rounded and comfortable environment that caters to the needs of seniors seeking a convenient and active lifestyle.

Restaurants

• Green Corner Restaurant (1.1 miles)
• Arby's (1.1 miles)
• Taco Bell (1.1 miles)
• Sidelines Tavern & Grill (1.1 miles)
• The Casual Pint (1.2 miles)
• Fiesta Mexicana Restaurant Chandler (1.7 miles)
• McDonald's (1.8 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walmart Pharmacy (3.3 miles)

Parks

• Bark Park (1.5 miles)
• Layton Lakes Park (3.5 miles)

Theaters

• Majestic Neighborhood Cinema Grill (1.5 miles)
• Chandler Crossroads 12 (3.3 miles)
• Chandler Fashion 20 (4.4 miles)

Cafes

• Black Rock Coffee Bar (1.5 miles)
• Starbucks (2.9 miles)
• Dutch Bros Coffee (3.1 miles)
• Peixoto Coffee Roasters (3.2 miles)
• Starbucks (3.5 miles)
• Black Rock Coffee Bar (5 miles)

Places of Worship

• Compass Christian Church (1.9 miles)
• Cornerstone Christian Fellowship (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.3 miles)

Physicians

• Chandler Oral And Maxillofacial Surgery (1.9 miles)
• Banner Surgery Center - Chandler (2.5 miles)
• Center for Dermatology and Plastic Surgery (2.7 miles)
• Scottsdale Center for Sight PLC (2.7 miles)
• Arizona Dermatology & Cosmetic Surgery (2.7 miles)
• Infinity Internal Medicine (3.1 miles)
• Southeast Valley Gastroenterology Consultants, PC (3.2 miles)

Transportation

• Chandler Municipal Airport (CHD) (2 miles)

Hospitals

• Banner Health Ocotillo (2.2 miles)
• Phoenix ER & Medical Hospital (2.3 miles)
• Chandler Regional Medical Center (3.4 miles)
• Mercy Gilbert Medical Center (5.6 miles)