Hilda's Haven ALF#2 in Chandler, AZ

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Hilda's Haven ALF#2

Hilda's Haven ALF#2 in Chandler, AZ

760 W. Locust Drive, Chandler, AZ 85248

For more information about senior living options: (844) 490-3973

4.3 from 52 reviews
5 stars
39
4 stars
6
3 stars
0
2 stars
0
1 stars
7

Board and Care Home Day Program Memory Care

Hilda's Haven ALF#2 Costs & Pricing

Hilda's Haven ALF#2 offers competitive pricing for its residents, with semi-private rooms priced at $2,700 per month, which is slightly more affordable than both the county average of $2,798 and the state average of $2,820. For those seeking a private room, Hilda's Haven charges $3,500 per month; while this figure exceeds the Pinal County average of $3,209 and the Arizona state average of $3,345, it reflects the quality of care and amenities provided at this facility. Overall, Hilda's Haven strikes a balance between affordability and the level of service offered to its residents.

Floor plansHilda's Haven ALF#2Pinal CountyArizona
Semi-Private$2,700$2,798$2,820
Private$3,500$3,209$3,345

Overall Review of Hilda's Haven ALF#2

Pros

  • pro The Gardens at Ocotillo is a wonderful place for senior living.
  • pro The Gardens at Ocotillo offers a great building and services with friendly staff.
  • pro The Memory Care manager Thelma Watome and her care staff are awesome.
  • pro The front desk team, Kim and Debbie, along with Andrea, Micaela, and Alex, are wonderful.
  • pro The Gardens at Ocotillo creates a beautiful environment of love, caring, laughter and community.
  • pro The staff go to great lengths to know everyone's name and to ensure each resident is cared for.
  • pro The dining area is elegant and the meals are well-prepared.
  • pro There are numerous activities and residents love the special events.
  • pro The staff are incredibly kind to residents and truly love what they do.
  • pro Dan Carter is described as a rock who provides steady support during transitions.
  • pro The Gardens at Ocotillo feels like a family with leadership that keeps families informed and engaged.
  • pro The Gardens is a beautiful facility with awesome staff and leadership.
  • pro Keith, the new general manager, is great.

Cons

  • pro They do not recommend it.
  • pro It is described as a horrible place.
  • pro Adam is one of the most evil people working there.
  • pro They charge extra for essential services at every turn.
  • pro Management poorly handled the appointment and tour.
  • pro Keith and the corporate staff receive 0 stars.
  • pro They asked families to buy a hospital bed and hire private caregivers.
  • pro Turnover was constant, and the facility had only been open for about two years.
  • pro There is a sense of bait-and-switch in pricing.
  • pro A staff member behind the desk spoke rudely to a resident.

Review

Hilda's Haven ALF#2 in Chandler is best suited for seniors who want a clean, well-kept campus with a welcoming front-of-house experience and a lively, social environment. It works for families that are comfortable taking an active coordinating role in care, dining decisions, and daily routines, and who can push for reliable communication and timely problem-solving from leadership. This community is less appropriate for residents who demand steady, high-level clinical oversight, consistent caregiving across shifts, or a leadership team that reliably delivers on promises. In short, it suits active, socially engaged residents who can tolerate variability in care quality and are prepared to advocate on behalf of their loved ones.

On the ledger of strengths, front-line interactions stand out. Several reviews highlight friendly, responsive staff at the front desk and concierge, with at least one team member repeatedly praised for going above and beyond in patient-facing moments. The building and common areas receive positive mentions as a solid backdrop for independent living or light-assisted living, suggesting a campus that feels welcoming and well maintained. For families who equate a warm first impression and accessible staff with day-to-day reassurance, these elements deliver meaningful value. Yet these pros do not operate in a vacuum; they must be weighed against other, more consequential factors.

The most significant concerns center on care delivery and administrative consistency. Food and housekeeping receive consistently low marks, with nutrition and daily cleanliness cited as problem areas by multiple reviewers. Caregiver staff are rated mid-range, and a few reviews flag particular personnel as underperforming, which compounds worries about reliability across the day and night shifts. A number of comments also point to leadership gaps - audience members report mixed experiences with the executive team and uneven follow-through on commitments. When care quality and operational leadership falter, even a beautiful building and friendly front-desk service struggle to compensate.

Touring and onboarding experiences reveal another layer of risk. Prospective residents occasionally encounter scheduling glitches or uncertainty about who will conduct the tour, and some visits conclude with questions unresolved. While a courteous front desk can salvage a first impression, inconsistent tour experiences undermine confidence in the facility's core promise: to coordinate a seamless transition into care. Kenyata, a maintenance team member highlighted in reviews, provides a bright counterpoint - hands-on, knowledgeable responsiveness during tours and questions - yet one positive guide cannot offset ongoing concerns about care consistency and leadership accountability.

In comparing this community to nearby benchmarks, it's clear that Gardens of Ocotillo offers a different track record on personnel continuity, engagement, and leadership visibility. Reviews praising Ocotillo emphasize a staffing culture that truly knows residents by name, robust memory-care oversight, and a menu-driven dining program with personal touches. This contrast matters for families weighing whether to prioritize a sense of family care and predictable operations over campus ambiance or a strong front-desk experience alone. The Ocotillo experiences also remind prospective buyers to scrutinize how a community handles illness, care adjustments, and turnover - areas where even well-regarded properties can disappoint.

The bottom line is decisively practical. If the priority is a pleasant, socially active environment with a front-facing staff that can be counted on to greet residents by name and help navigate daily routines, Hilda's Haven can be a solid choice - provided one partner in the family is prepared to stay closely engaged with management, insist on clear care plans, and press for reliable service delivery. If reliability in clinical oversight, consistent caregiving across shifts, and transparent, proactive leadership are non-negotiable, exploring alternatives is wise. A thorough, structured tour, signed promises around response times, and a review of sample care plans and menus are essential next steps before committing.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.

Transportation

  • Phoenix Sky Harbor International (15 miles away) Phoenix Sky Harbor International (15 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Hilda's Haven ALF#2 in Chandler, AZ is a welcoming assisted living community dedicated to providing high-quality care and support for residents, with a focus on day programming and memory care. Our facility offers a nurturing environment where individuals can thrive, featuring both indoor and outdoor common areas designed for relaxation and social interaction.

We pride ourselves on our engaging activity programs that provide enrichment and stimulation. Residents can enjoy various activities on-site and participate in devotional services off-site that cater to their spiritual needs.

Hilda's Haven is conveniently located near essential amenities, including five nearby cafes, 36 restaurants, and multiple parks, offering residents abundant opportunities for dining and recreation. For healthcare needs, there are 11 pharmacies, 17 physicians, and three hospitals within close proximity. Our community also supports transportation options to facilitate easy access to surrounding areas.

With compassionate care services available such as incontinence care, we prioritize the comfort and dignity of our residents. Additionally, our community encourages connection through nearby places of worship and theaters. At Hilda's Haven ALF#2, we are committed to fostering a supportive atmosphere that promotes independence while ensuring residents receive the help they need in a vibrant community setting.

Nearby Places of Interest

This part of Chandler, Arizona offers a convenient and diverse range of amenities for senior living. With several restaurants, cafes, parks, theaters, hospitals, pharmacies, places of worship, physicians offices, and even a nearby airport for easy travel access. The Green Corner Restaurant and Black Rock Coffee Bar are popular choices for dining and coffee outings. The Bark Park is perfect for those with furry companions, while Layton Lakes Park and Desert Breeze Park provide opportunities for outdoor recreation. The Majestic Neighborhood Cinema Grill offers entertainment options close by. Healthcare needs can be easily met with multiple hospital options such as Phoenix ER & Medical Hospital and Chandler Regional Medical Center nearby. Additionally, there are various pharmacies for medication needs and several reputable physicians offices in the area for medical care. Overall, this neighborhood provides a well-rounded community with convenient access to essential services for seniors looking to settle down in Chandler.

Restaurants

  • Green Corner Restaurant (0.6 miles)
  • The Casual Pint (0.7 miles)
  • Sidelines Tavern & Grill (0.7 miles)
  • Taco Bell (0.7 miles)
  • Arby's (0.8 miles)
  • Fiesta Mexicana Restaurant Chandler (1.2 miles)
  • McDonald's (1.2 miles)

Cafes

  • Black Rock Coffee Bar (0.7 miles)
  • Starbucks (2.3 miles)
  • Starbucks (3.3 miles)
  • Peixoto Coffee Roasters (3.5 miles)
  • Dutch Bros Coffee (4 miles)
  • Black Rock Coffee Bar (5.9 miles)
  • Starbucks (6.2 miles)

Parks

  • Bark Park (0.8 miles)
  • Layton Lakes Park (4.3 miles)
  • Desert Breeze Park (5.6 miles)

Theaters

  • Majestic Neighborhood Cinema Grill (1.6 miles)
  • Chandler Fashion 20 (4 miles)
  • Chandler Crossroads 12 (4.2 miles)

Hospitals

  • Phoenix ER & Medical Hospital (1.6 miles)
  • Banner Health Ocotillo (2.3 miles)
  • Chandler Regional Medical Center (3.2 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3.3 miles)
  • Herbal Wellness Center Chandler (3.4 miles)

Places of Worship

  • Compass Christian Church (1.9 miles)
  • Cornerstone Christian Fellowship (2.1 miles)
  • Church of Jesus Christ of Latter Day Saints (3 miles)

Physicians

  • Center for Dermatology and Plastic Surgery (2.3 miles)
  • Scottsdale Center for Sight PLC (2.3 miles)
  • Arizona Dermatology & Cosmetic Surgery (2.3 miles)
  • Banner Surgery Center - Chandler (2.6 miles)
  • Chandler Oral And Maxillofacial Surgery (2.7 miles)
  • Infinity Internal Medicine (2.9 miles)
  • Hope Eye Center (2.9 miles)

Transportation

  • Chandler Municipal Airport (CHD) (2.8 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.