Englewood Garden Apartments

Pros

• The property was newly remodeled inside and out with modern appliances.
• It is under new management with courteous and helpful staff who respond in a timely manner.
• The community is recommended for 55+ independent seniors seeking a friendly atmosphere.
• The grounds are quiet, comfortable, neighbor-friendly, well maintained, and feel safe to be outside.
• Neighbors are lovely and the landscaping is beautiful.
• The apartments are spacious, with new carpets and up-to-date heating and cooling.
• The kitchen features an open wall to the living room for a spacious feel; washers and dryers are available.
• The walls and ceilings are soundproof.
• Office staff are helpful and efficient in processing approvals and leases.
• Staff members like Mandy and Miguel are cordial, kind, expedient, and good listeners.
• The area is great with responsive management.
• The property is clean and well maintained.
• The staff are friendly and knowledgeable.
• Amenities include a pool, pool table, and hot tub.
• Residents have a nice view and feel comfortable.
• There are plenty of activities.

Cons

• Management is accused of abusing seniors and blaming tenants for asking for help, with a staff member allegedly screaming at a tenant.
• Mold removal and other required repairs listed in the pre-move-in inspection took more than a year to complete.
• Maintenance allegedly failed to apply ice melt, causing a resident to slip and fall, with no apology offered.
• The no-smoking policy is not enforced, allowing cigarette smoke to permeate some units.
• A tenant was fraudulently charged $189.53 for "alleged cleaning," with unitemized and redacted invoices, and the dispute remains unresolved.
• Frequent management changes have caused errors and distress, with some reviewers calling the company incompetent and unhelpful.
• The pool is not heated despite being advertised as having a pool.

Review

Englewood Garden Villas presents itself as a newly remodeled, 55+ HUD-Subsidized community that emphasizes modern appliances, a welcoming staff, and an environment suited for independent seniors. Several residents highlighted the improvements made inside and outside the property, noting updated apartments, contemporary conveniences, and a general sense of renewal under new management. The setting is described as quiet and neighborly, with well-kept grounds and a belief that the community is designed to be safe and pleasant for older adults who want to live among peers in a friendly atmosphere.

On the positive side, many residents enjoyed the tangible upgrades: spacious, well-appointed units with new carpets, efficient heating and cooling, and open kitchen layouts that create a feeling of extended living space. Some units even included a washer and dryer, which enhanced daily living. The surrounding grounds were praised for their landscaping and overall appearance, contributing to a private and serene living experience. In several accounts, the property felt like an inviting place to retire, with neighbors described as kind or accommodating and the overall environment deemed suitable for relaxed, low-stress living.

Yet, beneath the surface of the improvements, there were persistent and troubling concerns voiced by long-time residents and those with specific health needs. One resident described a grievous delay in essential repairs, stating that mold under the kitchen sink and other issues were not addressed for more than a year. The trouble included not only mold remediation but also the repair of doors, sliding blinds, and cabinet brackets - repairs that were reportedly listed on the move-in inspection. The extended timeline and the scope of outstanding maintenance created a sense of neglect that contrasted sharply with the property's marketed quality.

Safety and compliance problems were another recurring theme. A reviewer recounted a winter morning fall caused by a lack of ice melt on walkways, alleging the maintenance staff failed to address the hazard promptly. This individual was awaiting knee surgery, underscoring how vulnerable tenants can be when upkeep falls behind. In addition, although the property is advertised as a non-smoking environment, several reviews claimed that smoking rules were not consistently enforced. They cited pervasive smoke coming from neighboring units and common areas, with management reportedly ignoring complaints from residents seeking a designated smoke-free environment.

Financial disputes also colored the overall experience. One tenant described a contentious move-out situation in which a security deposit was partially withheld for "alleged cleaning," despite the tenant's extensive cleaning and photographic documentation. The invoices were not itemized, and certain dates appeared redacted, prompting fear of fraudulent charges. The tenant pursued a formal dispute by certified mail and indicated plans to take the issue to court, noting the additional costs and travel it would entail. This financial tension added another layer of unease to an already fragile living situation for someone preparing to relocate.

The human element of management and staff varied significantly across accounts. Several residents pointed to particular staff members who stood out in a positive light: Brooklyn Harris was described as great and accommodating, while Rima, Mandy, and Miguel received praise for being helpful, timely, and responsive during the move-in and follow-up processes. Conversely, other reports painted a picture of frequent managerial turnover and inconsistent operations, with criticisms focusing on incompetence, uneven rule enforcement, and a sense that staff were overwhelmed or under-resourced. The sense of shifting leadership from one manager to another contributed to a feeling of instability among tenants who depended on reliable, confident direction.

The overall sentiment about Englewood Garden Villas is decidedly mixed. Some residents relish the quiet, well-kept grounds, and the sense of community that comes with a 55+ setting, along with updated apartments and thoughtful amenities. Others carry strong warnings about chronic maintenance delays, safety hazards, inconsistent enforcement of policies, and disputes over deposits. The property appears to offer real positives for those who prioritize a peaceful, neighborly environment and value modern interiors, but it also poses significant concerns for residents who require timely maintenance, clear policy enforcement, and trustworthy financial practices. For prospective tenants weighing this community, the experience shared by current and former residents suggests a careful evaluation of management stability, maintenance responsiveness, and enforcement of rules alongside the appealing features that draw people to the campus.

This part of Yakima, Washington, offers a convenient and diverse range of amenities for senior living. With several physicians, eye care centers, and pharmacies in close proximity, residents will have easy access to healthcare services. There are also a variety of cafes and restaurants within walking distance for socializing and dining out. The presence of multiple places of worship provides opportunities for spiritual fulfillment and community engagement. Additionally, the nearby parks offer peaceful outdoor spaces for relaxation and recreation. Transportation options are available for those who may need assistance getting around the area. In case of medical emergencies, hospitals are located within a short driving distance. Overall, this neighborhood provides a mix of essential services and recreational facilities that could cater well to seniors looking for a comfortable and convenient living environment in Yakima.

Physicians

• The Eye Center (0.2 miles)
• Quality Care Medical Clinic (0.2 miles)
• Thompson Audiology (0.2 miles)
• Wilkinson Wellness Clinic (0.3 miles)
• Advanced Eye Care (0.3 miles)
• North Star Lodge (0.3 miles)
• Pacific Cataract and Laser Institute (0.3 miles)

Cafes

• White House Cafe (0.2 miles)
• 40th Avenue Espresso (0.7 miles)
• Peet's Coffee and Tea (0.9 miles)
• Tom Tom Espresso On 40th (1.1 miles)
• Caffe Capri (1.3 miles)
• Cruisin Coffee (1.6 miles)
• Starbucks (1.6 miles)

Places of Worship

• General Conference Of Seventh-Day Adventists (0.2 miles)
• Trinity Church of the Nazarene (0.4 miles)
• St Timothy's Episcopal Church (0.4 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• Englewood Christian Church (0.5 miles)
• Grace Temple Ministries (1.1 miles)
• Messy Church at Wesley (1.1 miles)

Parks

• Chesterley Park (0.6 miles)

Restaurants

• Antojitos Mexicanos (0.6 miles)
• Arby's (0.7 miles)
• KFC (0.7 miles)
• Powerhouse Grill (0.7 miles)
• McDonald's (0.8 miles)
• Crave Coffee (1.3 miles)
• Jack Sons Sports Bar (1.3 miles)

Pharmacies

• Walgreens (0.6 miles)
• Hi-School Pharmacy (0.7 miles)
• River Village Pharmacy (0.9 miles)
• Fred Meyer Pharmacy (0.9 miles)
• Sav-On Pharmacy (1 miles)
• Tieton Village Drugs (1.1 miles)
• River Village Pharmacy (1.1 miles)

Transportation

• U-Haul (1.6 miles)

Hospitals

• Yakima Ambulatory Surgical Center (1.7 miles)
• Yakima Hma (1.8 miles)