Westgate Terrace Apartments

Pros

• The apartment complex has been completely updated and the interiors are beautifully done.
• It is a nice place to live and the management is really awesome.
• It is affordable for low-income residents.
• Renovations are expected to bring better heating, dishwashers, and wider entryways.
• The apartments are a good size for one to two people.
• Requests for repairs are answered in a timely manner.
• The environment is clean and well-maintained.
• It is a great facility for elders in the community.
• The staff members, including Sam, are kind and take the time to chat with residents.
• Terrace looks pretty nice.

Cons

• Renovations are noisy during work hours, disturbing residents.
• The community room is closed to residents and repurposed as a construction office.
• Residents must relocate to a hotel or stay with friends or relatives for three to five weeks, at a cost of about $2,500.
• Post-renovation cupboard and counter space are reduced compared to before.
• A very noisy new neighbor in the last three months made sleeping impossible, forcing relocation.
• Management is described as unresponsive with a "don't give a rat's behind" attitude; a staff member (Jamie) is accused of not returning calls or providing required information.
• A reviewer stated that lower-income tenants deserve respect and should not be treated as scum.
• One comment contained a hostile remark toward staff, calling them mean.

Review

Westgate's apartment complex presents a mixed picture. On the surface, the updates are impressive: the interiors have been beautifully refreshed, and the overall feel of the place is clean and well-kept. Several residents praise the newly renovated spaces as a positive change, noting that the units themselves are a comfortable size for one to two people and that the environment remains pleasant and livable. The sense of pride in the recent upgrades comes through in comments about the interior finishings and the care that has gone into reimagining the living spaces.

Economically, the complex has long been attractive to residents who need affordable housing. Some reviewers emphasize that it remains a low-cost option, especially for those with low incomes. In that sense, the property continues to serve a valuable niche in the community, balancing price with a quality update that makes the living spaces feel more modern. The upside is clear: improved heating, the addition of dishwashers, and slightly wider entryways are cited as concrete benefits of the renovation, suggesting a meaningful upgrade in daily living for many residents.

However, these renovations come with a significant set of drawbacks that color many residents' experiences, especially those who are living through the renovation phase in 2025. Work noise during the day has become a common irritant, and the Community Room - previously a communal space for residents - is now closed and repurposed as a construction office. To accommodate the disruption, residents face practical upheaval: some must move to the Kelso GuestHouse Hotel or temporarily stay with friends or relatives for roughly three to five weeks, a process that disrupts routines and comforts. The renovations are staggered, meaning different units are updated at different times, which prolongs the period of disruption for some tenants. While some units will have better heating and dishwashers after renovation, others report that cupboard and counter space are reduced, presenting a trade-off between modern conveniences and storage. A new exercise room is planned for the third floor, hinting at additional improvements even as other areas feel congested or altered during the renovation.

Personal experiences at Westgate vary widely. One resident who lived there for three years found the experience mostly acceptable, retaining a sense of normalcy until the final three months. In those last months, a very noisy new neighbor made sleeping difficult, leading to the decision to move out. That resident rated the overall experience as three stars - good for most of the time, but unbearable at the end due to the disturbance - highlighting how a single disruptive factor can color overall sentiment, even in a previously solid living situation.

Other residents offer a more uniformly positive assessment of daily life. A resident who identifies as living there currently speaks highly of the staff's kindness, the timeliness of repairs, and a sense of overall satisfaction with life in the complex. This perspective emphasizes a clean, well-maintained environment, a pleasant atmosphere, and a strong sense of community that makes the place feel welcoming. The consensus from these accounts is that the core experience - size, layout, and general upkeep - meets or exceeds expectations, reinforcing why many residents choose to stay despite occasional hiccups.

Community anecdotes further enrich the portrait. A visitor-friendly note mentions a terrace that looks pretty, a large dining area, and an entertainment room that serves as a hub for social interaction. There are mentions of a small, librarian-style corner and three floors with cozy nooks where residents can sit and enjoy the view. In these reflections, the complex is portrayed as a space that can feel like a friendly enclave for elders and those seeking a quiet, community-oriented environment. In particular, staff members are remembered fondly by some, with specific praise for someone named Sam who took the time to introduce herself and be welcoming.

Amid the broader positive and neutral narratives, there are stern expressions of frustration that cannot be ignored. One account simply declares, Screw em all there mean!, signaling a moment of raw anger that captures the volatility some residents feel when faced with ongoing disruptions or management decisions. Another, more pointed critique traces back to earlier years: a former resident who lived there from 2010 to 2014 recalls that management was great at that time, but the situation has deteriorated since. The current climate is described as unresponsive, with the author naming a person called Jamie as a source of grievance. Calls and important information required by law reportedly go unanswered, and the writer expresses a strong belief that Jamie should be fired and that residents - especially lower-income tenants - deserve better treatment. The sentiment is blunt and emotionally charged, underscoring that for some long-term residents, the management team's responsiveness and accountability are central to their overall satisfaction or dissatisfaction with the complex.

Taken together, the reviews reveal a property that has undergone significant modernization and offers affordable housing with a generally positive, community-focused atmosphere. The renovations promise meaningful improvements in heating, dishwashing, and accessibility, but they come with noise, disruption, and a temporary reallocation of shared space. Personal experiences range from mostly satisfied and comfortable to deeply frustrated, with notable praise for friendly staff and clean living conditions, alongside sharp criticism of communication and responsiveness from certain managers. The resulting picture is one of a revitalized complex that still struggles with disruption and leadership dynamics, leaving potential and current residents to weigh the trade-offs as they decide whether to call Westgate home.

This area of Longview, Washington offers a mix of conveniences and amenities that may appeal to seniors looking for a comfortable living environment. With a variety of restaurants nearby, such as Hart C's Jumbo Steakburgers & Thai Cuisine and Woodshed Restaurant & Lounge, there are plenty of dining options to choose from. In terms of healthcare, there are several pharmacies and medical facilities in close proximity, including Fred Meyer Pharmacy and PeaceHealth Women's Clinic. Additionally, the presence of churches like Northlake Baptist Church and Calvary Community Church provide opportunities for spiritual fulfillment. For leisure activities, parks like Lake Sacajawea Park offer opportunities for outdoor recreation. The availability of cafes such as Overflow Cafe and Guse's Gourmet Coffee also provides places to relax and socialize with friends. With convenient access to transportation services through Enterprise Rent-A-Car and nearby hospitals like Peace Health, this area presents a well-rounded option for senior living in Longview.

Restaurants

• Hart C's Jumbo Steakburgers & Thai Cuisine (0.1 miles)
• Hung Far Low (0.2 miles)
• Pnw Meatheads BBQ (0.2 miles)
• Royal Buffet (0.2 miles)
• Woodshed Restaurant & Lounge (1.1 miles)
• Long-Bell Steakhouse and Seafood (1.4 miles)
• Grant s at the Monticello Hotel (1.4 miles)

Pharmacies

• Fred Meyer Pharmacy (0.2 miles)
• Walgreens (0.3 miles)
• Safeway Pharmacy (0.3 miles)
• Walmart Pharmacy (0.9 miles)
• Safeway Pharmacy (1.5 miles)
• Rite Aid (1.7 miles)

Places of Worship

• Northlake Baptist Church (0.8 miles)
• Calvary Community Church (1.3 miles)
• Emmanuel Lutheran Church (1.3 miles)
• First Baptist Church (1.6 miles)
• United Pentecostal Church (1.7 miles)
• Longview Bible Baptist Church (1.8 miles)
• Love (1.9 miles)

Parks

• Lake Sacajawea Park (1.1 miles)
• Vandercook Park (1.2 miles)
• The Lake (1.6 miles)
• Victoria Freeman Park (2.1 miles)

Cafes

• Overflow Cafe (1.3 miles)
• Monticello Wood Fired Pizzeria (1.4 miles)
• Dutch Bros Coffee (1.7 miles)
• Guse's Gourmet Coffee (1.7 miles)
• Longview Donut’s (1.8 miles)
• Corner Cafe (1.9 miles)
• The Office 842 (1.9 miles)

Physicians

• Kirkpatrick Family Care (1.4 miles)
• PeaceHealth Women's Clinic (1.6 miles)
• PeaceHealth Family Medicine (1.6 miles)
• Robert Samuel Hopkins MD (1.6 miles)
• Longview Surgical Group (1.6 miles)
• Cancer Center (1.6 miles)
• Schostal Clifford MD - PeaceHealth Medical Group-Lower Columbia (1.7 miles)

Transportation

• Enterprise Rent-A-Car (1.6 miles)
• Enterprise Truck Rental (1.8 miles)
• Enterprise Rent-A-Car (1.8 miles)

Hospitals

• Peace Health (1.7 miles)
• Northwest Permanente PC Physicians and Surgeons (2.2 miles)