Golden Estates Rehab Center

Pros

• Some family members have noticed improvements in care after reaching out to corporate and the state.
• Many families are satisfied with most of the staff at the facility.
• One reviewer expressed a willingness to recommend the facility to others, indicating some positive experiences.

Cons

• The facility does not take care of the elderly and has resulted in serious injuries to residents.
• Staff lack proper training and are irresponsible in their caregiving.
• There are reports of inadequate response from staff in emergency situations, leading to distress for patients.
• Residents experience neglect, such as being left in their waste for extended periods.
• Family members express extreme dissatisfaction with the quality of care provided at the facility.
• One reviewer wishes they could rate the facility negatively, indicating severe disappointment.

Review

The experiences shared by families regarding the nursing home facility encapsulate a range of emotions, from cautious optimism to deep frustration and outrage. Reviews from different family members reflect starkly contrasting perspectives on the quality of care their loved ones received. While some reviewers expressed satisfaction with certain aspects of the facility, particularly noting improvements after raising concerns with management, others reported alarming incidents that raised serious safety and ethical questions about the care provided.

One reviewer highlighted a positive experience overall, asserting that familial involvement plays a crucial role in ensuring proper care for residents in nursing homes, which are often understaffed. This sentiment suggests that families should actively engage in their loved one's care to mitigate any potential shortcomings within the facility itself. Interestingly, despite acknowledging past issues and expressing gratitude for improvements made following complaints to corporate entities and local state representatives, this reviewer still found it essential to recommend the nursing home based on their overall satisfaction with most staff interactions.

Contrasting sharply with this view is another family's harrowing account of neglect and abuse inflicted upon their elderly relative. They recounted an appalling situation wherein their grandmother arrived at the facility in good health but suffered severe injuries, including a broken leg and arm during her stay—injuries they reported were inexplicably unreported by staff. This review was infused with palpable anger and desperation, emphasizing how critical training is for employees who interact with vulnerable populations like the elderly. The author believed such negligent care could ultimately lead to disastrous outcomes for residents and implored others not to place their loved ones in what they described as a "broken" system.

Another distressing review echoed similar themes of neglect within the facility. A son detailed alarming incidents involving his father's treatment during rehabilitation. He recounted an incident where a nurse allegedly hit his father's recently operated leg, prompting him to react out of pain and kick her as a defense mechanism. Rather than receiving comprehensive medical oversight, which might be expected in such facilities, he faced difficulties obtaining timely assistance when he desperately sought an ambulance for his father’s escalating pain—significantly exacerbated due to inadequate hygiene practices while under their care.

This son's revelation painted a disheartening picture of staff unavailability; one night nurse took approximately 35 minutes to reach him while she was outside on her cell phone instead of attending to patients’ needs within the building. Alarmingly, although claiming his father's vitals were stable enough to forego emergency services, he emphasized that he felt compelled to call an ambulance against medical advice—a decision which proved crucial. Post-move evaluations revealed shocking evidence of neglect: his father’s skin was severely compromised due to extended periods spent in soiled conditions—an unacceptable reality for any elder going through rehabilitation.

Furthermore, there was also concern voiced regarding medication administration practices at this facility; specifically mentioned was an incident where melatonin was given without consent or adequate justification for its necessity beyond managing residents' behavioral disturbances during nighttime hours—a practice that raises important questions about informed consent and ethical medical practices within long-term care environments.

Taken together, these reviews underscore significant divides among families' perceptions of this nursing home's quality of service—the positive accounts stand juxtaposed against deeply troubling narratives concerning trauma suffered by residents due largely either overt negligence or improper training among caregivers tasked with safeguarding fragile lives daily. Therefore it calls into question both staff accountability as well as overall administrative priorities surrounding patient welfare amidst ongoing systemic challenges prevalent across many nursing homes today.

This part of San Antonio, Texas, offers a convenient and vibrant area for senior living. It is centrally located with easy access to a variety of restaurants, pharmacies, hospitals, places of worship, physicians' offices, cafes, parks, transportation options, and theaters. The proximity to healthcare facilities such as Texsan Heart Hospital and Methodist Hospital provides peace of mind for seniors looking for quality medical care. Additionally, the presence of popular dining options like Charley's Cheesesteaks and Chick-Fil-A cater to diverse tastes. The nearby Woodlawn Lake Park offers a tranquil setting for recreational activities. Overall, this area boasts a mix of amenities that make it an attractive choice for senior residents seeking a well-rounded community with various conveniences within reach.

Restaurants

• Charley's Cheesesteaks (0.4 miles)
• Chick-Fil-A (0.9 miles)
• Hawx Burger Bar & Electro Lounge (1 miles)
• Babe's Old Fashioned Hamburgers (1 miles)
• Las Palapas (2.2 miles)
• Chris Madrid's (2.2 miles)
• Whataburger (2.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.4 miles)
• H-E-B Pharmacy (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)

Hospitals

• Texsan Heart Hospital (0.8 miles)
• Methodist Hospital (2.7 miles)
• University Hospital (3 miles)
• University Hospital Sky Tower (3 miles)
• St Luke's Baptist Hospital (3 miles)
• Audie L Murphy Memorial Veterans Hospital (3.1 miles)
• Audie L. Murphy Memorial VA Hospital (3.1 miles)

Places of Worship

• Primera Iglesia Bautista Mexicana-San Antonio (1.3 miles)
• St Ann's Catholic Church (2.7 miles)
• Temple Beth-El (3.3 miles)
• St George Episcopal School (3.4 miles)

Physicians

• Yesnocovid (1.4 miles)
• Advanced Pain Relief Institute (2 miles)
• Dilley Allergy & Asthma Specialists (2 miles)
• Summit Children's Clinic (2.8 miles)
• Methodist Cardiology Clinic of San Antonio-Transitional Clinic (2.9 miles)
• 2040 Building (2.9 miles)
• San Antonio Preventive & Diagnostic Medicine (3.1 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (3.5 miles)
• Starbucks (4.2 miles)
• Habibi Cafe (4.5 miles)
• Starbucks (4.8 miles)

Parks

• Woodlawn Lake Park (2.3 miles)
• Medical Center Volleyball Courts (2.9 miles)

Transportation

• Exit 567/Fredericksburg Rd/E (2.5 miles)
• Southwest Airlines Cargo (4.8 miles)

Theaters

• Alamo Drafthouse Park North (3.2 miles)
• Cinemark San Antonio 16 (3.3 miles)