Integrity Senior Care, LLC in San Antonio, TX

Pros

• Affinity Senior Care of Texas is a lifesaver for families, delivering compassionate, professional, and attentive care.
• Their caregivers provide not only physical assistance but also emotional support, ensuring seniors feel respected and valued.
• The staff are friendly, caring, and genuinely dedicated, with approachable leadership open to feedback.
• The management is compassionate, courteous, professional, understanding, and flexible, ensuring a positive client experience.
• The care is personalized to meet each individual's unique needs, delivering comfort and strong support.
• The facility is clean and creates a warm, welcoming atmosphere for residents and visitors.
• The team demonstrates reliability, punctuality, and clear communication, keeping families informed.
• Integrity Senior Care is exceptional, with caregivers who quickly connect with clients and treat them like family.
• Families experience peace of mind knowing their loved ones are in capable, caring hands.
• The organizations consistently go above and beyond, showing compassion, dedication, and integrity.
• The staff deliver top-notch quality care with professionalism and kindness.

Cons

• Integrity Senior Care advertised 24/7 availability, but the caregiver was only available during certain hours, which was stressful.
• Pricing was unclear: the hourly rate was advertised at $16 but charged at $19, and rates vary by patient condition.
• There was no fixed rate, leaving some customers surprised by the details.
• The service did not meet all of their needs, with caregivers arriving late or too early.
• There was not much care beyond sitting, so the overall experience was only half good, half fair.

Review

Integrity Senior Care is best suited for families prioritizing nurse-led, hospital-informed in-home care in San Antonio, where continuity, dignity, and a hands-on partnership with caregivers are nonnegotiable. This provider shines for seniors who need daily living support, personal care, and especially dementia-related assistance delivered with a high level of clinical insight. The leadership from trained nurses sets a tone of safety, careful medical judgement, and a working relationship with families that feels collaborative rather than transactional. Referrals and long-tenured clients repeatedly point to the comfort of knowing a skilled, accountable team is overseeing care and coordinating with loved ones.

Those weighing options should consider that Integrity's strengths come with a few practical tradeoffs. The service is not a "set-it-and-forget-it" model; it relies on scheduled caregivers, with occasional gaps between shifts that require communication and contingency planning. Several reviewers note that marketing may promise broad hours, but actual 24/7 coverage can be more nuanced in execution. Price transparency is another area to verify up front, as rates can vary by patient condition and needs, which can surprise families unfamiliar with how in-home care billing is structured. For families needing flat-rate certainty or round-the-clock guaranteed availability, alternatives may offer more predictable terms.

The core advantages offset most downsides decisively. The care teams are described as genuinely humane, compassionate, and patient-focused, with caregivers who form trust-based relationships with both residents and their families. The nurse-owned leadership translates into careful assessment, detailed care plans, and steady oversight, which in turn supports better day-to-day functioning, safer showers and grooming, and a calmer home environment. Consistency in staffing - where the same caregivers return regularly - produces comfort for seniors, reduces confusion, and improves engagement. Families consistently report timely communication, reliable responsiveness, and a level of dedication that turns caregiving into a true partnership rather than a service transaction.

Even when scheduling hiccups arise, the positive dynamics tend to prevail. Instances of caregivers arriving late or early are described as manageable through substitution and proactive updates, with administrators who stay accessible and engaged. The practical impact is that overall reliability remains high, and the quality of care - especially for complex needs like dementia care, safety supervision, and personal care tasks - tends to supersede the friction caused by imperfect scheduling. The strongest testimonials come from clients who saw genuine relief and reduced caregiver strain, with loved ones feeling secure enough to rely on Integrity while away or during demanding work periods.

What to verify before committing is straightforward but essential. Seek a clear, written understanding of hours, on-call coverage, and how care plans adapt to evolving conditions. Request a detailed explanation of pricing and what factors drive rate changes, plus whether there are any bundled services or add-ons for memory care, transportation, or overnight needs. Ask for references from families with similar needs, and confirm the supervision structure - who oversees daily operations, how shifts are coordinated, and how concerns are escalated. If possible, arrange a short trial period to observe caregiver fit, reporting quality, and the ease of coordinating with the care manager and nurses on site.

In the end, Integrity Senior Care stands out as a top-tier choice for families seeking a high-caliber, nurse-led home care partner in San Antonio. The service delivers authentic warmth, professional rigor, and a capacity to support complex needs with a personal touch that feels like family care at its best. The caveats are real but manageable: hours beyond a core schedule require careful planning, and pricing demands upfront clarity. For families willing to align around a precise care plan and invest in a close-operating partnership, Integrity delivers outcomes that most home-care options struggle to match. If guaranteed 24/7 at a fixed price is non-negotiable, explore alternatives - but for those prioritizing safety, dignity, and sustained caregiver relationships, this provider remains a compelling, well-regarded option.

Hospitals

• Texsan Heart Hospital (0.5 miles)
• Methodist Hospital (2.4 miles)
• University Hospital (2.6 miles)
• University Hospital Sky Tower (2.6 miles)
• Audie L Murphy Memorial Veterans Hospital (2.7 miles)
• St Luke's Baptist Hospital (2.7 miles)
• Audie L. Murphy Memorial VA Hospital (2.8 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Charley's Cheesesteaks (0.6 miles)
• Babe's Old Fashioned Hamburgers (0.7 miles)
• Hawx Burger Bar & Electro Lounge (1.1 miles)
• Whataburger (1.8 miles)
• Las Palapas (2.1 miles)
• Las Palapas - Castle H (2.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.1 miles)
• H-E-B Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Physicians

• Yesnocovid (1.1 miles)
• Advanced Pain Relief Institute (1.5 miles)
• Dilley Allergy & Asthma Specialists (1.9 miles)
• 2040 Building (2.5 miles)
• Methodist Cardiology Clinic of San Antonio-Transitional Clinic (2.6 miles)
• San Antonio Preventive & Diagnostic Medicine (2.8 miles)
• Gastroenterology Clinic Of San Antonio (2.8 miles)

Places of Worship

• Primera Iglesia Bautista Mexicana-San Antonio (1.2 miles)
• St Ann's Catholic Church (3 miles)
• St George Episcopal School (3.5 miles)
• Temple Beth-El (3.7 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (4 miles)
• Starbucks (4.5 miles)
• Habibi Cafe (5 miles)

Parks

• Woodlawn Lake Park (2.5 miles)
• Medical Center Volleyball Courts (2.5 miles)

Transportation

• Exit 567/Fredericksburg Rd/E (2.8 miles)

Theaters

• Cinemark San Antonio 16 (2.8 miles)
• Alamo Drafthouse Park North (3.6 miles)