Pam Apartments Ltd

Pros

• Residents like the PAM Apartments and find them easily accessible for their families.
• They credit manager Erin with cleaning up the community and making it look much better.
• The community is praised for a clean, safe environment, with well-kept landscaping and prompt maintenance.
• A great on-site manager and community coordinator are present, and things are getting better.
• Residents are happy with their apartments and grateful for the friendships they've made.
• The on-site coordinator is helpful and goes above and beyond, and the maintenance staff are excellent.
• The grounds are kept nice and maintenance fixes issues quickly.
• The apartments are a nice place to live and are suitable for disabled residents needing in-home care.
• The facility offers programs and activities, such as adult drawing, for residents.
• The phone-based medication view feature is appreciated and makes life easier.
• Families say their loved ones love living there, with kind staff and supportive managers.

Cons

• They allegedly ripped him off for $500 ($200 deposit and $300 for rent) related to HUD paperwork, and eviction followed after two months.
• He was allegedly told to move out or face legal issues, with threats about a "pittbull."
• They allegedly required signing many papers before disclosing the rent amount, which made him uneasy.
• Edgemark and Seldin are described as "a joke" and as having "destroyed the community," with bans on gardens, decorations, dog leashes, and certain grills, plus removal of emergency cords.
• The management change supposedly left washers and dryers unusable for a month and delayed pet control and maintenance.
• The property is described as having financial problems and many vacancies, implying ongoing upkeep issues.
• Sidewalks were not cleared during the first winter/ice storm, endangering elderly residents and hindering help or evacuation.
• There are reports of bed bugs.

Review

Pam Apartments in Pampa, Texas has been a place of mixed experiences for its residents, a community that has seen both steady improvements and long-standing frustrations. Several people sing the praises of a recent shift in management, particularly highlighting Erin, who is credited with cleaning up the property, tightening up operations, and making the place feel more welcoming and better organized. For many residents, Erin's on-the-ground efforts and hands-on approach have translated into a tangible sense that the property is getting better, cleaner, and safer. One commenter even extended gratitude directly to Erin, underscoring how her hard work has brightened their view of the community and made life there more tolerable and enjoyable for their family.

Alongside the positive remarks about present improvements, there are still a number of voices that recall more turbulent times and argue that the property has faced serious management challenges in the past. A number of residents describe a history of confusing paperwork, disputed charges, and financial disputes tied to deposits and rent that left some feeling taken advantage of. In particular, stories recount a former manager at Pam Apartments who allegedly mismanaged funds and left residents in limbo, including a claim of being charged for rent and a deposit under HUD paperwork that was not properly filed. They recount the manager quitting shortly after these payments, followed by eviction notices and pressure to vacate with threats of legal trouble. Such accounts mark a stark contrast to the current improvements some residents notice today and contribute to a sense of wary skepticism among others who remember those days.

When the property's ownership and management changed hands - specifically a transition in 2022 when Edgemark bought the property and brought Seldin to manage - the tone of the feedback shifts to a broader critique of policies and practices. Several residents contend that this period marked a decline in the community atmosphere: garden spaces and decorations were restricted, dogs were limited by leash rules, and even simple outdoor amenities like charcoal grills or small, table-top grills became constrained. There are also claims about appliances being replaced and then failing to function for extended stretches, delays in installing or repairing washers and dryers, and slow responses in addressing pet-control needs. A recurring worry among these reviews is that the management's focus seemed more on control and cost-cutting than on maintaining a livable, neighborly environment. By the time the community entered 2023, there were reports of plenty of empty apartments, which some interpreted as a signal of ongoing issues with the property's upkeep and financial stability.

The winter season brought another set of concerns to light for residents with elderly family members or those who rely on prompt maintenance. A particularly troubling note from one reviewer highlights ice and snow blocking walkways during a harsh winter, making it difficult for residents to navigate safely and for help to reach those in need. The expectation for a maintenance presence to manage ice removal and sidewalk clearing was not met, which raised safety concerns for an elderly community. The critique emphasizes the importance of reliable maintenance and clear pathways, especially in winter, when safety is most at risk.

On the opposite side of the spectrum, there are stories of consistent, long-term satisfaction. Several residents praise the on-site coordinator, the management team, and the maintenance staff for their responsiveness and professionalism. One long-tenured resident notes that after seven years there have been no significant issues with the management team. They describe a manager who is kind, listens to residents' concerns, and a maintenance crew that delivers high-quality work quickly and efficiently. They even point to special community programs, such as adult drawing activities in the office dining room, as evidence of a thriving, engaged community that offers more than just a place to live. Among these positive experiences, there is also a recurring theme of bed bugs being a non-issue for many of these residents, reinforcing a sense of stability in some buildings and units.

Several residents express practical, everyday benefits that make Pam Apartments feel livable and accessible, particularly for those with mobility or cognitive considerations. One commenter highlights the convenience of an on-site coordinator, which helps address problems promptly and provide a sense of security in daily life. For families and individuals with medical needs, another resident mentions the ease of managing medications with the help of digital tools, reducing the burden of carrying physical lists or documents. A specific note from a disabled resident mentions the appeal of smaller, more manageable apartments that would allow for home healthcare arrangements to be more straightforward and seamless, underscoring how the property's layout and services can align with particular health or care needs.

Taken together, the collection of reviews paints a portrait of Pam Apartments as a place of evolution. There is a clear sense that the community is in transition, with Erin representing a forward-facing effort to rebuild and improve what was once criticized. At the same time, echoes of past management practices linger in the memories of some residents, who recall disputes, policy shifts, and service delays that shaped their experiences in ways that still influence current perceptions. For some families and individuals, the improvements are real and meaningful, offering cleaner grounds, more responsive maintenance, and a more welcoming atmosphere. For others, the legacy of past management, financial disputes, and policy restrictions continues to color their view of the community.

Ultimately, Pam Apartments seems to be a place of both renewal and remembrance. Those who have seen tangible improvements under Erin describe a living environment that feels safer, cleaner, and more resident-focused than before. Yet amid the progress, there remain concerns about how past and present management choices have affected affordability, accessibility, and overall satisfaction. For anyone considering making Pam Apartments their home, there is a sense that outcomes may depend heavily on which management era is remembered and which on-site team is currently guiding the community. The ongoing development and responsiveness of the management team will likely determine whether the positive momentum continues and whether the more challenging memories fade into a distant past.

This part of Pampa, Texas, offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants nearby such as Verona Italian Bistro, Wendy's, and Yum Yum Thai, there are plenty of dining options to choose from. Places of worship like Highland Baptist Church and New Life Assembly Of God provide opportunities for spiritual fulfillment. For entertainment, Cinema 4 is conveniently located for movie buffs. Essential services such as pharmacies like CVS Pharmacy and healthcare facilities like Pampa Regional Medical Center are easily accessible. Parks like Cuyler Park offer a peaceful outdoor retreat, while cafes like Starbucks provide a cozy setting for socializing. Overall, this area provides a mix of conveniences and recreational options that make it an attractive choice for senior living in Pampa.

Restaurants

• Verona Italian Bistro (0.2 miles)
• Wendy's (0.3 miles)
• Yum Yum Thai (0.3 miles)
• Hoagie's Deli (0.3 miles)
• China Dragon (0.3 miles)
• West Texas Snow Co. (0.3 miles)
• Chubby's Burrito Co. (0.4 miles)

Places of Worship

• Highland Baptist Church (0.3 miles)
• Southern Baptist Convention (0.3 miles)
• New Life Assembly Of God (0.3 miles)
• Briarwood Full Gospel Church (0.4 miles)
• First Christian Church (0.6 miles)
• Lighthouse Covenant Fellowship (0.6 miles)
• Jehovah's Witnesses (0.7 miles)

Theaters

• Cinema 4 (0.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Good Neighbor Pharmacy (1.1 miles)
• Heard-Jones Health Mart (1.1 miles)
• Walmart Pharmacy (1.7 miles)

Cafes

• Starbucks (0.6 miles)
• Sugar Junkie (1 miles)

Parks

• Cuyler Park (0.9 miles)
• Lions Club Park (1.7 miles)

Physicians

• Pampa Pain Management (1.1 miles)
• Giang T Nguyen MD PA (1.1 miles)
• Amarillo Heart Group (1.3 miles)
• Harwell Anthony L Jr DDS (1.3 miles)
• Family Medicine Center of Pampa (1.7 miles)
• Urology Clinic The (1.9 miles)
• Barker Lori Urology Clinic (1.9 miles)

Hospitals

• Pampa Regional Medical Center (1.9 miles)

Transportation

• U-Haul Neighborhood Dealer (24.5 miles)