Muleshoe Housing Authority

Pros

• The apartments are nice and clean.
• The customer service is good.

Cons

• The property has a roach infestation described as "roaches from hell."
• The problem persists even for the cleanest residents.
• Moving in may result in bringing home unwanted guests that are hard to remove.

Review

This place presents itself with a clean, inviting surface that many residents notice right away. The first impression centers on a tidy, well-kept environment where things look and feel orderly. In the lines people share about their experience, the surface-level benefits shine through: a sense of cleanliness that extends from the lobby to the apartments themselves, and a customer-service attitude that aims to be helpful and friendly. The phrasing "Nice clean good customer service" captures a straightforward appreciation for how the community presents itself and how staff treat people who reach out for assistance.

Beyond the immediate feel of the building, the apartments themselves are described as attractive. The word "nice" recurs when people describe the living spaces - implying layouts, fixtures, and finishes that are appealing at first glance. It's easy to see how someone could step into these units and immediately feel satisfied by the aesthetic and the sense that the environment is well cared for. The combination of neat interiors and courteous, responsive staff creates an overall impression of a place that prioritizes comfort and convenience.

Yet there is a stark counterpoint to that positive picture. In the same breath as praising the apartments, reviewers don't shy away from a pervasive problem that undermines the livability of the space for many residents: a severe pest issue. The phrase roaches from hell punctuates the sentiment with blunt honesty, signaling a level of infestation and distress that goes beyond the usual nuisances of city living. Even when a resident does everything right - keeps a clean home, maintains hygiene, and adheres to guidelines - the problem persists, turning the space into an unwelcome stage for tiny, persistent visitors.

The consequences of that pest presence are hard to overstate. The idea that "even if you're the cleanest person in the world" you could still gain unwanted guests speaks to a feeling of inevitability and frustration. The suggestion that moving in could feel like moving out with an unwanted roommate captures the emotional toll: embarrassment, anxiety about guests seeing the problem, and the ongoing battle to regain a sense of control once pests become a resident issue. The pests aren't a minor inconvenience; they're described as something that's difficult to eliminate, lingering despite efforts to eradicate them.

There's an implied conflict at the heart of the experience. On one hand, management and staff appear to be courteous and the living spaces are visually appealing; on the other hand, a persistent pest problem undermines comfort and peace of mind. This dichotomy can create a frustrating tension for residents who want to enjoy the clean, well-maintained surroundings and friendly service, only to be dragged down by roaches that resist standard remedies. It's a situation where the quality of the physical environment is outstanding in many respects, yet a single systemic issue prevents the overall experience from feeling truly worry-free.

What emerges is a place with undeniable strengths and a serious, ongoing weakness. The clean, well-kept aesthetics and the emphasis on good customer service show that the facility cares about residents and wants to present itself well. When that strong foundation is paired with an unresolved pest problem, the result is a mixed experience: many may be drawn to the place by the initial impression and the responsive staff, but the roach issue creates a lingering doubt that can push people to reassess long-term staying power. For some, the positives may still outweigh the negatives; for others, the pest reality could be a decisive factor in deciding where to live.

Looking ahead, the overall picture suggests clear paths for improvement as well as clear reasons for caution. The property already offers a lot that tenants value - cleanliness, attractive apartments, and courteous service. The crucial enhancement would be more proactive and effective pest management: preventative measures, timely treatments, and transparent communication about pest control efforts. If those steps can convert the current challenge into a solvable problem, residents are likely to feel even more confident in the appeal of the space. Until then, the contrast between the strong positives and the stubborn roach issue remains the defining tension for many who call this place home.

This part of Muleshoe, Texas, offers a variety of amenities suitable for seniors. With Muleshoe City Park nearby, residents can enjoy outdoor activities and leisurely walks. Places of worship such as Primera Inglesia Bautista and First Assembly of God provide opportunities for spiritual fulfillment. There are also several dining options in the area, including Mb Express and Leal's Restaurant Office, offering convenient choices for meals. Access to healthcare is readily available with Muleshoe Family Medicine Clinic and Muleshoe Area Medical Center located within close proximity. Additionally, transportation services like U-Haul Neighborhood Dealer and U-Haul Moving & Storage make it easy to get around the area. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in a welcoming community.

Parks

• Muleshoe City Park (0.1 miles)
• Babe Ruth Park (1.9 miles)

Places of Worship

• Primera Inglesia Bautista (0.4 miles)
• First Assembly of God (0.4 miles)
• First Baptist Church Muleshoe (0.5 miles)
• Muleshoe Church Kitchen (0.7 miles)
• Church of Christ (1.5 miles)
• Richland Hills Baptist Church (1.5 miles)
• El Buen Pastor Asambleas De Dios (1.5 miles)

Restaurants

• Mb Express (0.4 miles)
• Leal's Restaurant Office (0.4 miles)
• Ice Express (0.8 miles)
• Kuka's Burritos (1 miles)
• Leal's (1.1 miles)
• Jalisco Fruteria (1.2 miles)
• Taqueria Guadalajara (1.2 miles)

Physicians

• Muleshoe Family Medicine Clinic (0.5 miles)
• Sudan Medical Clinic (15.7 miles)
• Farwell Family Healthcare (21.6 miles)

Hospitals

• Muleshoe Area Medical Center (0.5 miles)

Transportation

• U-Haul Neighborhood Dealer (0.7 miles)
• U-Haul Moving & Storage (1.2 miles)

Cafes

• Shelby's Bridge (15.4 miles)