Clovis Healthcare and Rehabilitation Center in Clovis, NM

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  • Interior

    An indoor exercise room with fitness equipment and workout machines.
  • Decor

    A cozy dining area with neatly arranged tables and chairs, decorated with flowers and framed art on the walls.
  • Building

    A building exterior with a covered entrance and landscaped surroundings.
  • Bedroom

    A minimalist room with a hospital bed and chair beside a window with vertical blinds.
  • Windows

    A minimalist room with a hospital bed and chair, featuring a wooden floor and window with vertical blinds.
  • Dining

    A cozy dining area with wooden tables and chairs, decorated with flowers.
  • Landscaping

    A covered outdoor patio area with a table and chairs, surrounded by landscaping and bushes.
  • Bathroom

    An accessible bathroom equipped with shower chairs and privacy curtain.

Clovis Healthcare and Rehabilitation Center in Clovis, NM

1201 N. Norris St., Clovis, NM 88101

For more information about senior living options: (844) 490-3973

4.1 from 55 reviews
5 stars
39
4 stars
4
3 stars
1
2 stars
0
1 stars
11

Skilled Nursing Facility

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    Overall Review of Clovis Healthcare and Rehabilitation Center

    Pros

    • pro The nurses have take very good care of my sister and we're ever so grateful to have such kind employees working at the facility!
    • pro The nurse was great with my grandmother
    • pro Truly an amazing center with staff that are compassionate and caring for all residents.
    • pro Everyone was friendly.
    • pro The staff was very helpful and the center was very clean.
    • pro My Aunt is s resident at Clovis Health Care and Rehab center and she loves it there and I am very grateful for the care she is getting.
    • pro An amazing facility! They show such great care and compassion for everyone there! The staff is amazing!
    • pro Clovis Healthcare and Rehabilitation Center goes above and beyond for each of its residents!
    • pro Attentive staff! Fast responses and friendly employees!
    • pro They give amazing care and they took wonderful care of my dad! Best dedicated staff I have encountered!

    Cons

    • pro They claim the facility should have been shut down years ago and describe it as simply disgusting.
    • pro They allege residents were left dirty, with missing clothing, and injured from falls due to staff inattention.
    • pro They report staff failed to provide timely bathroom assistance, leaving residents wet and uncomfortable.
    • pro They describe the bathroom floors as consistently wet and the handicap accessibility as inadequate.
    • pro They accuse some staff of being rude and unprofessional, suggesting the facility cares more about money than patients.
    • pro They warn others not to bring loved ones there, stating the staff's neglect can be deadly.
    • pro They say the overall care is mediocre and that issues like cleanliness and responsiveness were not properly addressed.

    Review

    Clovis Healthcare and Rehabilitation Center is best suited for families that prize a warm, personal approach from frontline staff and want a rehab-focused environment where residents are treated with kindness and dignity. The facility tends to shine when caregivers, nurses, and aides demonstrate compassion, and when the care team collaborates with families to support recovery and daily living. For residents who respond well to human connection, enjoy a clean, welcoming setting, and benefit from hands-on encouragement during therapy, this center often delivers meaningful progress and reassurance. It works best for those who can be actively involved - visiting regularly, asking questions, and monitoring day-to-day care to ensure consistent attention and respectful treatment.

    Those who should actively consider alternatives are families facing higher safety or daily-care demands. Across reviews, there are persistent concerns about delayed responses to call bells, especially at night, and about basic daily needs being met in a timely fashion. Several accounts describe nights when needed assistance did not arrive promptly, or where a resident's personal care - bathing, dressing, and continence management - was insufficient. The pattern of such experiences directly impacts safety and dignity, making it reasonable to explore options with stronger guarantees of responsive care and closer supervision for residents who require continuous, vigilant support.

    The strongest positives center on genuine care and professionalism from many staff members, and on a rehab experience that can feel hands-on and attentive. Multiple reviewers praise nurses for quality bedside care, and families repeatedly commend staff for kindness, courtesy, and a willing, patient approach to questions and concerns. When therapy and nursing teams align well, residents and families report meaningful improvements and a sense of reassurance during recovery or hospice transitions. Cleanliness and a respectful, patient-centered atmosphere frequently emerge as fundamentals that allow families to feel a sense of trust in the residents' day-to-day experience.

    Yet those strengths must be weighed against significant, recurring drawbacks described in a notable portion of reviews. Issues include inconsistent cleanliness and upkeep, sporadic meal quality, and, in some instances, a perceived lack of proactive attention to residents who are vulnerable or disoriented. Reports of miscommunication or delays in routine care - such as assistance with restroom needs or transfers from hospital to rehab - underscore the risk that a bed in this center can become dependent on constant advocacy from family members or outside providers. The most serious concerns involve safety lapses after falls, inadequate monitoring, and the sense that some residents are not consistently prioritized for timely assistance or appropriate medical oversight.

    In practical terms, families evaluating this facility should pursue concrete confirmations before move-in. Ask for a clear statement about nighttime staffing levels and response times, and request a care plan that identifies a primary nurse or consistent point person. Review recent incident logs for falls, wounds, infections, or any calls for urgent attention, and verify how these are tracked and resolved. Inspect restroom accessibility and cleanliness, confirm that meals meet dietary needs and preferences, and observe how staff respond in real-time during a tour. Speaking with multiple families about their experiences, including those with relatives who have complex needs, will reveal whether the current staffing and management approach align with expectations for safety and daily quality of life.

    Bottom line: Clovis Healthcare and Rehabilitation Center can be a compelling choice for families who value a compassionate, hands-on caregiving culture and who can stay engaged to supervise care and advocate for needs. The facility's rehab-oriented strengths, combined with a generally warm environment and proactive staff at their best, create a foundation for meaningful recovery and comfort. However, for residents requiring unwavering, 24/7 vigilance, or for families unwilling to participate in ongoing oversight, the cons may outweigh the benefits. Alternatives with demonstrated consistency in night-time responsiveness, stronger basic-care routines, and fewer reports of care gaps may be worth considering for those prioritizing safety and predictable daily care. In short, this community excels when family involvement is robust and care teams are consistently aligned, but it is essential to verify staffing stability and care processes before committing.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Clovis Healthcare and Rehabilitation Center in Clovis, NM is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort, well-being, and satisfaction of our residents.

    Our spacious and fully furnished apartments are designed to make you feel right at home. Each unit comes with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for your convenience. Our housekeeping services ensure that your living space remains clean and tidy at all times.

    We understand the importance of maintaining a healthy lifestyle, which is why we provide nutritious meal preparation and service tailored to accommodate special dietary restrictions such as diabetes diets. Additionally, our dining room offers an inviting atmosphere where residents can enjoy their meals together.

    At Clovis Healthcare and Rehabilitation Center, we prioritize the mental wellness of our residents. Our mental wellness program promotes emotional well-being through engaging activities designed to stimulate cognitive abilities and foster social interaction. We also offer assistance with daily activities including bathing, dressing, transfers, and medication management to ensure a high level of care around the clock.

    We strive to create an engaging environment for our residents by providing scheduled daily activities that cater to their interests. With three cafes nearby, six parks for outdoor enjoyment, and a variety of restaurants within close proximity, there are ample opportunities for residents to explore their surroundings.

    For added convenience, we coordinate transportation arrangements for medical appointments and have transportation options available nearby. We pride ourselves on fostering a sense of community by offering access to places of worship as well as theaters in the area. In case of emergencies or specialized medical attention, there is also a hospital conveniently located nearby.

    At Clovis Healthcare and Rehabilitation Center, we are dedicated to providing the highest level of care while ensuring our residents' comfort and happiness.

    Nearby Places of Interest

    Parks

    • Dickenson Park (0.2 miles)
    • Hillcrest Dog Park (0.3 miles)
    • Hillcrest Zoo Clovis New Mexico (0.5 miles)
    • Clovis Park Maintenance Department (0.8 miles)
    • Greene Acres Park (1.8 miles)
    • Potter Park (3 miles)

    Places of Worship

    • Bethal Assembly of God Church (0.2 miles)
    • Living Stones Nazarene Church (0.4 miles)
    • First United Methodist Church (0.5 miles)
    • Advent Christian Church (0.6 miles)
    • Grace Fellowship Church (0.8 miles)
    • Central Baptist Church (1 miles)
    • Southern Baptist Convention (1 miles)

    Transportation

    • Clovis Area Transit System (0.8 miles)
    • U-Haul Moving & Storage (1.3 miles)
    • Superior Airport Shuttle (1.4 miles)
    • Enterprise Rent-A-Car (1.6 miles)
    • Clovis Municipal Airport (CVN) (5.6 miles)

    Cafes

    • Starbucks (1 miles)
    • HTeaO (1.6 miles)
    • Blackwater Coffee (2 miles)

    Restaurants

    • Bokka (1.1 miles)
    • Mi Cocina (1.1 miles)
    • La Tropicana (1.1 miles)
    • McDonald's (1.2 miles)
    • Long John Silver's (1.2 miles)
    • Twin Cronnie Drive-In (1.2 miles)
    • Sonic Drive-In (1.2 miles)

    Theaters

    • North Plains 7 - Allen Theatres (1.2 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Good Neighbor Pharmacy (1.9 miles)
    • Roden-Smith Pharmacy (2 miles)
    • Jaramillo, Jason Scott (2.2 miles)
    • Walmart Photo Center (16.8 miles)

    Physicians

    • Via Christi Medical Clinic of Clovis (1.9 miles)
    • Trinity Family Medicine - H Kyle Sheets MD (2 miles)
    • La Casa Family Health Center (2.6 miles)
    • Oak Medical Practice (3 miles)
    • Arnel Bobadilla MD (3 miles)
    • Womens Med CTR (3 miles)
    • Covenant Cardiology Associates (3.1 miles)

    Hospitals

    • Plains Regional Dialysis Center (3.1 miles)

    Frequently Asked Questions

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