Katy Creek Retirement Apts

Pros

• Tenants seem nice.
• The place is very quiet and comfortable.
• Pecan Place has better properties and better management.

Cons

• Management does not take care of residents.
• Every tenant has nothing good to say about management.
• There are ongoing problems getting ahold of the manager, and no one is ever available at the location.
• Promises to be on top of things are not fulfilled, and callbacks are never made.
• The staff seem to care only about collecting money and not helping residents.
• The property is poorly maintained and needs upgrades.

Review

Across several residents, the overall picture of Katy Creek is one of contrast: the property can feel quiet and comfortable, and the rent may be reasonable, but those positives are quickly outweighed by chronic issues with management and maintenance. People who live there describe a friendly, peaceful living environment at first glance, yet when it comes to getting problems addressed or services delivered, the experience rapidly deteriorates. The sentiment is consistent enough to feel like a pattern rather than an isolated incident.

One tenant notes that the deposit was around $700 and, beyond that financial stretch, the unit itself is a good fit - the apartment feels very quiet and comfortable, and they have remained there for eight months. This observation highlights a core nuance: the physical living space can be acceptable or even pleasant, providing stability and a sense of home. However, the positive physical experience is not enough to balance out the ongoing frustration with other aspects of living there.

A particularly troubling account centers on a mother who was placed in the community in December. The resident reports ongoing, systemic issues with contacting the property manager. There were multiple attempts to reach someone for an entire week, and even a personal visit to the location yielded no one being available. The resident needed tasks completed and documents signed for their mother, underscoring how critical timely communication and on-site support are when residents rely on the staff for essential services. The expectations set by management - being "on top of things" and returning phone calls - were not met, leaving the resident questioning who actually works there and what accountability looks like in practice.

This sense of disconnection is reinforced by broader comments about the staff and their priorities. The tenor of the feedback suggests that the management team is viewed as more focused on collecting rent than on providing meaningful assistance to residents. The idea that "these people want their money only" captures a strong perception of indifference toward resident needs. In a situation where tenants need prompt repairs, clear guidance, and reliable communication, this sentiment signals a serious misalignment between management and the people living in the community.

Beyond communication, many reviews emphasize the physical upkeep of the property. The consensus is that Katy Creek needs upgrades and more capable staff to ensure things get done correctly and in a timely fashion. The living conditions are described as not meeting the expectations one would have for their hard-earned money, with repeated mentions of poor maintenance and a lack of visible investment in the property. The dissatisfaction isn't limited to isolated glitches; it reflects a broader expectation that the property should be better cared for as part of a minimum standard of livability.

In the broader landscape of housing options, some readers contrast Katy Creek with other low-income housing opportunities, noting that they have seen better-maintained properties elsewhere. Pecan Place is specifically cited as a superior example, implying that there are viable benchmarks for quality and service that Katy Creek falls short of meeting. The implication is not just a complaint about one or two issues but a comparison that suggests a systematic gap between what residents deserve and what they experience at Katy Creek.

Taken together, the accounts paint a picture of residents who endure a quiet, affordable place to live but are consistently let down by management's responsiveness and upkeep. The recurring themes - poor communication, unfulfilled promises of callbacks, on-site availability, and a perceived focus on rent collection over resident welfare - create a sense of frustration and skepticism about the ability of the property to meet residents' basic needs. While some tenants find the living space itself acceptable, the overarching sentiment is that management and maintenance must undergo meaningful changes to transform Katy Creek into a truly supportive and well-maintained community.

The area of Bonham, Texas, where these amenities are located offers a convenient and diverse range of services for senior living. With several restaurants within close proximity, including familiar chains like McDonald's and Subway, as well as locally-owned establishments like Lil's Chuckwagon and Rodeo Store, residents have plenty of dining options to choose from. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. Places of worship such as First United Methodist Church and Trinity Baptist Church provide spiritual support, while physicians like Family Care Clinic and Texomacare-Bonham offer medical care. The presence of cafes like The Shepard Family Cafe ensures opportunities for socializing over coffee or a meal. For recreation, seniors can enjoy the green spaces at parks like Savoy Family Dedication Park or take in a movie at Majestic 6 Theatre. Access to hospitals such as Red River Regional Hospital and TMC Bonham Hospital ensures quality healthcare services are readily available. Overall, this area offers a mix of conveniences to support a comfortable and fulfilling lifestyle for seniors in Bonham.

Restaurants

• McDonald's (0.5 miles)
• Captain D's (1.4 miles)
• Subway (1.6 miles)
• Braum's (1.6 miles)
• Burger King (1.7 miles)
• Lil's Chuckwagon and Rodeo Store (1.9 miles)
• Los Amigos (2.2 miles)

Pharmacies

• Brookshire Food & Pharmacy (0.5 miles)
• Brookshire's (0.6 miles)
• Fannin Pharmacy (0.9 miles)
• Walmart Pharmacy (1.6 miles)
• Bonham Family Drug (2.3 miles)
• Good Neighbor Pharmacy (2.3 miles)
• Bells Family Drug (13.7 miles)

Places of Worship

• First Church Of The Nazarene (0.6 miles)
• First United Methodist Church (1 miles)
• Fannin County Community Ministries (1.1 miles)
• Trinity Baptist Church (1.3 miles)
• Wesley United Methodist Church (1.6 miles)
• Bethlehem Baptist Church - The House of Bread (1.6 miles)
• New Home Baptist Church (1.7 miles)

Physicians

• Family Care Clinic (0.9 miles)
• James E Froelich III DO (1.1 miles)
• Carey Hearing Centers (1.3 miles)
• Texomacare-Bonham (1.4 miles)
• Bloom Robert F MD (2.1 miles)
• Bell's Medical Clinic (13.6 miles)
• Bruce E Maniet - Whitewright Family Practice (14.9 miles)

Cafes

• The Shepard Family Cafe (1 miles)
• Stay Grounded (2.3 miles)
• The Bird's Nest (11.2 miles)
• House of Payne Coffee Company (14.3 miles)

Hospitals

• Bonham VA Hospital (1.7 miles)
• Sam Rayburn VA Medical Center (2 miles)
• VA medical center Bonham (2 miles)
• Red River Regional Hospital (2.2 miles)
• TMC Bonham Hospital (2.2 miles)

Theaters

• Majestic 6 Theatre (3.3 miles)

Parks

• Savoy Family Dedication Park (11.5 miles)
• Crockett Park (14.9 miles)
• Ladonia Fossil Park (16.9 miles)

Transportation

• Sportsmen's Wildlife Studio (18.6 miles)