Providence House

Pros

• The building manager, Suzanne, and her staff are praised for their exceptional service and immediate problem-solving skills.
• Residents appreciate the personal touches from Suzanne, who knows everyone by name and their family members.
• The community environment fosters friendships, as evidenced by the many friends the father made in less than a week.
• The facility provides enjoyable activities like pool, allowing residents to engage in hobbies they haven't done in years.
• The manager goes above and beyond to assist residents with their daily needs and questions.

Cons

• There has been an issue with no security during the weekends, causing concerns for residents and their families, particularly the elderly.
• Personnel have been roaming in hallways during late evenings on weekdays, attempting to enter apartments.
• One reviewer felt that the location lacked a homey feel compared to other places they visited.
• Despite friendly staff, there was a general discomfort noted regarding the atmosphere of the facility.

Review

In recent reviews of an assisted living facility, multiple themes have emerged, reflecting both concerns and commendations related to the living environment and staff. One pressing issue noted by residents and their families was the apparent lack of security on weekends. Families voiced concerns regarding the safety of their elderly relatives, particularly those living alone. Reports indicated that unauthorized personnel had been spotted roaming hallways late in the evenings during weekdays, attempting to access private apartments by trying door handles. While some noted that having security personnel present during daytime hours offered a level of reassurance, the absence of security at night raised significant worries for residents and their families.

One particular family shared the challenges they faced in finding suitable accommodations for their elderly father with limited income. Despite initial reluctance, he found his new residence to be a great fit due to its affordability and supportive atmosphere. The building manager's proactive approach was highlighted as a standout feature—she consistently went above and beyond to assist residents with their daily needs and questions. This commitment helped create a warm community feel within the facility, leading residents like this individual’s father to ultimately feel comfortable in what he initially hesitated to embrace.

Testimonials regarding Suzanne, the building manager, were overwhelmingly positive. Residents commended her dedication; she not only addresses problems quickly but also makes an effort to know everyone personally—including knowing residents' names alongside those of their children and grandchildren. Such attention fosters an inclusive community where residents feel valued and recognized. This level of care reflects positively on both Suzanne and her team, as it creates connections among residents—many reported feeling welcomed within days.

Several testimonies from newer residents indicated that social integration was swift and enjoyable. For instance, one resident shared how his father made numerous friends in less than a week at the facility. He discovered various activities available on-site that rekindled interests from his past; activities such as playing pool—a hobby he hadn't engaged in for years—were being revived thanks to accessible recreational opportunities in this friendly environment.

However, not all perspectives were entirely positive. Some potential residents who toured the facility expressed reservations about its ambiance compared to other facilities they investigated during their search for care options for loved ones. Though they acknowledged that it appeared clean and well-staffed—with friendly interactions observed—they felt something intangible affected their overall impression of comfort or homeliness within the space. This sentiment suggests that while operationally sound with competent staff members like Suzanne managing day-to-day issues effectively, there might still be room for enhancing the emotional warmth commonly sought in such environments.

Ultimately, this mixed bag encapsulates both positive reinforcement regarding staff engagement paired with community-building efforts alongside critical reflection on security measures necessary for reducing resident anxiety levels during vulnerable times like nighttime hours or weekends without diligent oversight. Such insights could prove instrumental for facility management seeking continuous improvement in service delivery while ensuring each resident feels safe and genuinely supported throughout their stay.

This particular area of Reading, Pennsylvania offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants nearby such as Cheer's American Bistro and Trooper Thorn's Irish Beef House, residents have plenty of dining options to choose from. Additionally, there are several physicians' offices and hospitals in close proximity, including the Reading Hospital & Medical Center, which provides easy access to healthcare services. Nearby pharmacies like CVS and Rite Aid make it convenient for seniors to fill their prescriptions. For recreational activities, there are parks like Egelman Park and Grings Mill Recreation Area where residents can enjoy nature. The presence of places of worship such as Bethany Lutheran Church and Holy Guardian Angels Roman Catholic Church offer spiritual support for those who seek it. Overall, this area provides a balanced mix of essential services, dining options, and recreational opportunities for seniors looking to settle down in Reading.

Restaurants

• Cheer's American Bistro (0.1 miles)
• McDonald's (1 miles)
• Victor Emmanuel II (1.1 miles)
• Brewer's Bar & Grill (1.2 miles)
• Third & Spruce Cafe (1.2 miles)
• Gna Pizzeria (1.3 miles)
• Trooper Thorn's Irish Beef House (1.3 miles)

Physicians

• Lawlor Tara DO (0.1 miles)
• Philadelphia Vision Center (0.3 miles)
• Stempler Norman B DO (0.4 miles)
• Spine & Brain Neurosurgery Center (1.5 miles)
• All About Children Pediatric Partners (1.5 miles)
• Stone Shelly R - Flynn & Hanley Surgical Associates (1.6 miles)
• RPS Cardiothoracic Surgery (1.6 miles)

Hospitals

• Haven Behavioral Hospital (0.2 miles)
• Reading Nursing Center Loc. 4 (1.3 miles)
• Reading Hospital Sleep Center (1.4 miles)
• Central Monitoring Room (1.4 miles)
• Reading Hospital & Medical Center: Webb Sara Q (1.5 miles)
• Beginnings Maternity Center (1.5 miles)
• Reading Hospital Regl Cancer (1.5 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Berks Discount Pharmacy (0.3 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.4 miles)

Transportation

• Enterprise Rent-A-Car (1 miles)

Places of Worship

• Bethany Lutheran Church (1.2 miles)
• Immanuel United Church of Christ (3.1 miles)
• Holy Guardian Angels Roman Catholic Church (3.2 miles)

Parks

• Egelman Park (1.4 miles)
• Eleventh and Pike Playground (1.5 miles)
• Reading Public Museum Arboretum (1.8 miles)
• Museum Park (2.3 miles)
• Grings Mill Recreation Area (3.1 miles)

Cafes

• Pike Cafe (1.4 miles)
• Dosie Dough (2.5 miles)
• Starbucks (3 miles)

Theaters

• Fox Berkshire (2.6 miles)
• AMC Theatres-Fairgrounds 10 (3.1 miles)