27633 Bassett Rd, Westlake, OH 44145
To contact a resident: (440) 835-2110
For more information about senior living options: (866) 208-4318
Our House Costs & Pricing
At Our House, the monthly cost for a studio apartment ranges from $2,400 to $3,350, positioning it as a more affordable option compared to both Cuyahoga County and the broader state of Ohio. In Cuyahoga County, the average price for similar accommodations is approximately $3,632, while statewide costs reach around $3,727. This comparative analysis highlights Our House's competitive pricing structure, making it an appealing choice for individuals seeking quality living arrangements without exceeding their budget.
| Floor plans | Our House | Cuyahoga County | Ohio |
|---|---|---|---|
| Studio | $2,400 to $3,350 | $3,632 | $3,727 |
Overall Review of Our House
Pros
The staff are friendly and helpful and really care about all their residents.- The family atmosphere and availability of exercise help residents regain strength and maintain a positive outlook.
- The meals are homemade without salt and are delicious.
- The rent is on a monthly basis and very affordable.
- There is a staff member on site 24/7.
- The grounds are cool, in a forest area with deer running around, making the setting pleasant.
- The staff is great and the facility is kept very clean.
Cons
The facility was filthy and had high staff turnover.- A resident was physically abused there, and the staff refused to disclose the abuser’s name.
- There were roaches in the dining room and rats in the kitchen.
- The building is old with worn-out carpeting and not modern.
- There were few or no activities available, and residents were seen smoking outside, giving a poor first impression.
- The care could be improved; staff should check on residents more often and help with daily tasks like putting on clean clothes.
- The unit is too small for two people.
- The presence of younger male residents with mental health issues made the reviewer nervous about safety for a wheelchair user.
Review
Our House in Westlake is best suited for cost-conscious seniors who want a home-like, community-first environment where reliable staff, accessible transportation, and practical social programming are the core value. It appeals to residents who prefer a modest, non-glamorous setting over a polished campus, and who are comfortable sharing space in an older building. The mix of residents, older adults with varying care needs, including veterans, can create a supportive, self-contained village rather than a clinical facility. It is not the right fit for those who demand a pristine campus, a highly structured activity calendar, or a strictly gender-balanced environment with stringent safety protocols.
Alternatives should be considered by families prioritizing cleanliness, safety, and modern amenities. Filth and pest problems were reported in multiple accounts, including roaches in dining areas and rats in the kitchen, alongside a serious abuse allegation that was not transparently resolved. Staff turnover also emerged as a concern, which can undermine continuity of care. Those seeking rich, daily programming, more private space, or a facility that emphasizes a broader mix of residents beyond a veteran-leaning population may find other communities a better match. Couples should also note that some floorplans are not large enough for two.
On the plus side, Our House delivers affordability and a genuine sense of camaraderie. Residents describe friendly, available staff who take time to address needs, and a 24/7 presence that provides reassurance. Transportation to dialysis and other medical appointments is included, simplifying scheduling and budgeting. Homemade meals without added salt are cited as a notable perk, along with round-the-clock snack access. The community supports a range of activities, bingo, movies, bowling, shopping trips, and community gatherings, that help sustain routine and connection. The building’s forested grounds and cozy interior contribute to a welcoming feel, even as it shows its age.
Yet the cons run deeper than cosmetic wear. The building’s age is evident in the carpeting and infrastructure, and some reviewers found the environment less than pristine. The mix of residents and the perception that the facility skews toward veterans and individuals with mental-health or behavioral challenges can create dynamics that not every prospective resident finds comfortable, especially for women seeking quieter settings. Reports of small rooms and limited private space constrain couples or roommates. Activity levels, for some, do not meet expectations, and concerns about supervision and daily reminders point to uneven care patterns in certain shifts.
Whether the positives outweigh the negatives depends on priorities. For families prioritizing cost control, transportation to medical needs, and a caring staff that can respond quickly, the pros can offset some drawbacks when management demonstrates sturdy oversight and a plan to address cleanliness and safety. The 24/7 staffing and tiered assisted-living options help maintain a continuum of care without breaking the budget. However, the most serious red flags, abuse incidents, ongoing pest problems, and persistent turnover, are not easily outweighed by affordability or friendly faces. Those concerns warrant rigorous due diligence and transparent governance before committing.
Bottom line: Our House serves as a practical, budget-friendly choice for residents who value community, straightforward care, and convenient medical coordination, provided a careful evaluation confirms cleanliness, safety, and appropriate resident mix. Families should insist on a current, detailed walkthrough that includes live demonstrations of daily routines, review of incident logs, and direct conversations with both staff and current residents. Check room configurations, verify whether two-person occupancy is possible, and confirm the cleaning cadence and pest-control measures. If a person’s priorities align with affordability, connected living, and a warm, small-community feel, this community deserves serious consideration; otherwise, explore alternatives with stronger safety records and modern amenities.
Independent Living
Activities on-site
Devotional services off-site
Indoor common areas
Respite or short term stays offered
Cleveland-Hopkins International (5 miles away)
Ambulatory care
Meals provided
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