Vista Montano Apartments

Pros

• The staff were very friendly and knowledgeable.
• The agency helped them find stable housing and understands the needs of disabled low-income seniors.
• The funding assistance provided by the agency is amazing.
• The team is described as sincere, productive, and an awesome group working to improve others' lives.
• The resources are excellent, with sincere and productive advice and effective networking to better people's lives.

Cons

• It is impossible to contact the agency.
• Anthony allegedly removed the reviewer from the housing list after an argument with Julie Vaughan.
• Julie Vaughan reportedly asked for the reviewer to be removed from the list.
• The housing list disappeared months after the reviewer checked it.
• Julie Vaughan reportedly kept all the papers proving the applicant had applied.
• The housing authority refused to provide an apartment and appeared to help only a select few.
• The reviewer felt discriminated against by the housing authority.
• The food was horrible.

Review

The collection of impressions about the housing agency paints a picture of a service that can be a lifeline for some and a source of frustration for others. Across the notes, there is a clear sense that dedicated staff exist who can navigate complex housing and funding landscapes, even as bureaucratic bumps and personal conflicts sometimes hinder progress. The feedback ranges from heartfelt gratitude to sharp criticism, revealing a system that can be both deeply supportive and inconsistently reliable.

Several reviewers recount experiences that feel like a struggle within the housing process itself. One person describes being removed from the housing list after a confrontation involving Anthony and his associate Julie Vaughan, alleging that Julie pressed for the removal and that the paper trail documenting the application went missing. The writer claims that attempts to verify the day of their visit, including asking for camera footage, yielded no help, and that Julie kept papers proving the application existed. They express disbelief that such vital documents could disappear and describe being pressed for sensitive information - social security ID, birth certificate, and income - before facing a possible loss of status on the housing list. The tone here is accusatory and frustrated, framing the experience as a deliberate disruption rather than a simple administrative hiccup.

Another review centers on the attempted entry into Section 8 housing and alleges discrimination. The writer asserts that Mary Ann Chavez and the Socorro Housing Authority denied an apartment and suggest that help is allocated selectively to certain people. The claim is stark: the reviewer feels they were treated unfairly and implies that prejudice influenced the outcome. This account highlights a fear that the system doesn't serve all applicants equally and raises questions about consistency and fairness in how referrals or approvals are granted.

Against these challenging experiences stand voices of strong encouragement and gratitude for the people who do deliver results. Several reviewers describe staff as very friendly, knowledgeable, and eager to help. One note simply states that the staff are very friendly and knowledgeable and that the writer hopes the organization can deliver on its promise. Others speak very warmly about Leanne and Mary Ann, praising their understanding of the complexities involved in finding stable housing for disabled low-income seniors and noting that the housing options presented were well-maintained. The same voices commend the agency for assisting with funding, calling the support "amazing" and recognizing the staff's ability to navigate funding channels to secure suitable accommodations. In these accounts, the agency is portrayed as an essential ally capable of turning a difficult housing search into a manageable, hopeful process.

The strongest endorsement comes from a hopeful and enthusiastic testimonial in which the writer says they are "SO very thankful" for the agency and its staff. Leanne and Mary Ann are singled out for their expertise and dedication, described as deeply understanding the needs of disabled seniors and skilled at matching them with housing that is not only suitable but well-maintained. The funding support is highlighted as a crucial part of the agency's value, transforming what could be an intractable challenge into a path toward stability. This narrative culminates in a near-ecstatic expression of gratitude, with phrases like "amazing" and "100 stars" indicating a high level of satisfaction with the outcomes achieved through the agency's efforts.

Another facet of the feedback reflects mixed day-to-day experiences rather than a single dramatic incident. One reviewer notes that their overall experience combines "very friendly and knowledgeable" staff with an ongoing process that remains to be navigated. Yet other comments touch on incongruous elements in the service environment, such as references to "horrible food, good service" alongside variations that say "goods good food and service." These contrasts suggest that, for some clients, ancillary services (like food or facilities) can fluctuate in quality, even as core housing guidance and support remain a constant source of value.

Despite the spectrum of experiences, a common thread is the sense that the agency has the capacity to do substantial good. The collective voice emphasizes that the organization brings resources, information, and a network of connections that can make an immediate difference for people in need. Staff are repeatedly described as dedicated, capable of explaining the labyrinth of housing options, and capable of advocating for clients at key steps in the process. The heartfelt thanks, the specific shout-outs to Leanne and Mary Ann, and the insistence that the agency makes a real, tangible impact in people's lives all point to a central truth: when the process aligns with the agency's strengths - clear communication, compassionate guidance, and targeted funding - the outcome can be life-changing.

In the end, the reviews present a nuanced portrait of a housing agency that is both a beacon of support and a site of real-world friction. For some clients, the path to stable, well-maintained housing is illuminated by knowledgeable staff who understand the needs of disabled, low-income seniors and can secure crucial funding. For others, the same institution may feel like a maze where records disappear, decisions seem opaque, and personal tensions color the experience. Taken together, the reflections underscore the importance of steadfast advocacy, transparent processes, and consistently reliable documentation, while also celebrating the dedicated professionals who work to turn eligibility and funding into stable homes for those who need them most.

This part of Socorro, New Mexico offers a convenient and vibrant community for seniors looking to settle down. With a pharmacy, restaurants, transportation services, places of worship, cafes, and a park all within walking distance, residents can easily access essential amenities and services. The nearby churches provide opportunities for spiritual connection and the local eateries offer a variety of dining options. The close proximity to parks allows seniors to enjoy outdoor activities and stay active. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and engaging place to call home.

Pharmacies

• Kelly's Pharmacy (0.2 miles)

Restaurants

• Bodega Burger Co. & Lounge (0.2 miles)
• Mi Jacalito (0.2 miles)
• Don Juan's Cocina (0.3 miles)
• Capitol Bar (0.4 miles)
• Sweet Occasions (0.4 miles)
• Pollo Real (0.4 miles)
• La Pasadita Cafe (0.5 miles)

Transportation

• Socorro Taxi (0.2 miles)
• American Transportation (0.2 miles)
• U-Haul Neighborhood Dealer (0.6 miles)
• Bacas Wrecker Service (1.6 miles)

Places of Worship

• Socorro Baptist Temple (0.2 miles)
• San Miguel Church (0.3 miles)
• Old San Miguel Mission (0.3 miles)
• Holy Family (0.3 miles)
• Socorro Seventh-Day Adventist Church (0.5 miles)
• First Presbyterian Church (0.6 miles)
• Southern Baptist Convention (0.6 miles)

Cafes

• M Mountain Coffee (0.4 miles)

Parks

• Socorro Parks & Recreation Gym (0.5 miles)