Socorro Good Samaritan Village

Pros

• The rehab team is amazing and helps patients return home.
• The staff are extremely nice and take their time with physical therapy.
• The facility is well run and the staff are always ready to help.
• The administration and staff have been incredibly helpful, efficient, and kind.
• The Socorro location is recommended and considered one of the best in the community.
• Good Samaritan Societies have a good reputation nationwide.
• This quaint quality rehab center offers post-acute rehab programs and 24-hour nursing care.

Cons

• The medications prescribed at discharge were not received, leading to an ER visit and another hospital stay.
• The physician was onsite only on Mondays and Tuesdays, and the family never met them.
• Medications arrived only on Thursdays, causing delays when stock was unavailable.
• OT/PT planning occurred over a computer rather than in person.
• The facility is old and in need of repair.
• There were insufficient electrical outlets to run a NIV machine.
• A water issue caused the building to smell, worsened by hallway painting.
• The mother was crammed into a small room with a long-term nursing home resident.

Review

The reviews about this facility present a complex and sometimes contradictory picture. On one hand, there is strong praise for the rehabilitation team and the way therapy is delivered. Several comments highlight thoughtful, careful care from physical therapists and the overall impression that the rehab staff invest time and energy into helping patients regain function. Families describe therapists who treat with care, and they note that the team's efforts can be decisive in getting a loved one back home. There are mentions of friendly interactions with both patients and staff that leave a sense of a supportive, personable environment. In several accounts, the facility is described as well-run, with staff who are ready to help, and the overall tone from these reviewers is one of appreciation for the commitment and sweetness they encountered.

Yet, alongside those positive notes, there are several explicit and troubling concerns about care and conditions at the same site. One reviewer describes a troubling sequence related to a mother who was in rehab after a hospital stay. According to that account, medications prescribed at discharge were not given, which led to an ER visit and another hospital stay. The reviewer stated there was no clear explanation for why the medications were not administered, and they questioned the presence and availability of the doctor, who was contracted to be in the building only on Mondays and Tuesdays - days when the reviewer said they never met him. The medication timing itself was described as problematic - meds supposedly arrive on Thursdays, so stock issues could cause delays, though the reviewer said that timing was not the sole reason for the missed medications. Another critique focuses on the administrative and procedural side of care: some interactions with occupational and physical therapy were described as remote, with plans being prepared online rather than in person, which left the reviewer feeling that the hands-on, personalized planning might be lacking.

Facility conditions are another major theme. The same reviewer painted a picture of an aging building in need of repair: insufficient outlets to run a NIV machine, a water issue that caused a strong smell throughout the building, ongoing painting in the hallway that added to the odor, and a floor that was coming up in the kitchen area. The living space for a patient was described as cramped - a small room shared with a long-term nursing home resident. Taken together, these details contribute to a sense that, regardless of the quality of clinical care, the physical environment and safety basics were not being fully met in that account.

The weight of the negative perspective grows into a fierce caution to others. One reviewer bluntly advised, "DO NOT PUT YOUR LOVED ONE IN HERE," arguing that choices are limited and urging families to seek a different option if possible. There are explicit claims that the facility had been bought out by a company from California, with assertions that the new ownership led to understaffing and a focus on money over care. The reviewer accused upper management of caring "ONLY about the mighty dollar," and claimed that rooms were being filled with limited help and that staff training policies deprioritized residents. The recurring alarm is to beware and to find alternatives if at all feasible, framed as a matter of patient safety and dignity rather than merely dissatisfaction with service.

Nevertheless, not every perspective is uniformly negative. Another reviewer argues that the administration and staff have been incredibly helpful, efficient, and kind, and they express a clear intention to recommend the Socorro location. This voice frames the facility in the aspirational language of mission and care, citing a Good Samaritan reputation and emphasizing a patient-centered approach aligned with Christian language such as "In Christ's love everyone is someone." They describe the facility as a quaint, quality rehab center offering post-acute rehab programs and 24-hour nursing care, and they positively situate it within the broader Sorocco community as one of the best places around.

Taken together, the collection of reviews suggests a facility with real strengths in rehabilitation therapy and a seemingly caring staff in some departments or shifts, but with serious and frustrating gaps in other areas. The positive experiences point to dedicated therapists, a generally helpful staff, and a sense that the center can help patients regain independence. The negative accounts highlight concerns about medication administration, doctor availability, the age and upkeep of the building, environmental conditions, cramped living spaces, and what some perceive as a shift in priorities under new ownership. The diversity of experiences underscores how outcomes can vary widely depending on the specific moment, department, or personnel involved.

For families weighing a placement there, the overarching takeaway is nuanced. If considering this center, it would be prudent to engage early and often in a thorough review of medication plans and physician access, ask detailed questions about who is on-site and when, and request clear explanations for any gaps in care. Visiting frequently, advocating for your loved one, and confirming that PT/OT planning occurs in person rather than remotely could help ensure that therapy remains personalized and responsive. It may also be wise to tour current and past-room configurations, inspect the facility conditions, and inquire about any recent renovations or maintenance plans. In short, while there are stories of high-quality rehabilitation and compassionate staff, there are equally compelling concerns that warrant careful, proactive oversight and a careful comparison with other local options before making a final decision.

This area of Socorro, New Mexico is a vibrant community with a strong sense of faith and cultural heritage, as evidenced by the variety of places of worship nearby such as Socorro Baptist Temple, San Miguel Church, and Old San Miguel Mission. Residents can enjoy a diverse selection of dining options including Mi Jacalito, Don Juan's Cocina, and Bodega Burger Co. & Lounge. For those who appreciate a good cup of coffee, M Mountain Coffee is just a short walk away. Additionally, there are convenient amenities close by such as Kelly's Pharmacy for medical needs and Socorro Parks & Recreation Gym for staying active. Transportation options are readily available with Socorro Taxi and American Transportation services located nearby. Overall, this part of Socorro offers a mix of cultural experiences, dining choices, and essential services that cater to seniors looking for a welcoming and convenient neighborhood to call home.

Places of Worship

• Socorro Baptist Temple (0 miles)
• San Miguel Church (0.2 miles)
• Old San Miguel Mission (0.2 miles)
• Holy Family (0.2 miles)
• Socorro Seventh-Day Adventist Church (0.3 miles)
• First Presbyterian Church (0.3 miles)
• Southern Baptist Convention (0.3 miles)

Restaurants

• Mi Jacalito (0.1 miles)
• Don Juan's Cocina (0.1 miles)
• Capitol Bar (0.1 miles)
• Sweet Occasions (0.2 miles)
• La Pasadita Cafe (0.3 miles)
• Bodega Burger Co. & Lounge (0.3 miles)
• Diamondback Restaurant (0.4 miles)

Cafes

• M Mountain Coffee (0.1 miles)

Pharmacies

• Kelly's Pharmacy (0.1 miles)

Parks

• Socorro Parks & Recreation Gym (0.3 miles)

Transportation

• Socorro Taxi (0.3 miles)
• American Transportation (0.3 miles)
• U-Haul Neighborhood Dealer (0.4 miles)
• Bacas Wrecker Service (1.4 miles)