1203 Highway 60 West, Socorro, NM 87801
For more information about senior living options: (844) 490-3973
Evaluations of this Good Samaritan Society facility present a portrait of a place with real strengths in rehabilitation as well as serious gaps in care, communication, and facility conditions. Several reviewers describe a rehab team that is thoughtful, patient, and capable of helping loved ones regain function. They recount progress in physical therapy and share appreciation for how the team takes time with patients, with one family member noting that their father was able to get back home thanks to the dedicated therapists and supportive staff. In these accounts, the care environment feels welcoming, with patients and staff described as kind and friendly, and several people report meeting both fellow patients and staff who left a positive impression through their demeanor and effort.
Yet, alongside these positive experiences, other reviewers recount troubling lapses that overshadow the good moments. A mother's discharge experience stands out for several families: medications prescribed at discharge were not administered, leading to an unnecessary ER visit and hospitalization. The reasons behind the missing meds are not clearly explained, and one reviewer notes that the on-site doctor is contracted and only present on specific days (Monday and Tuesday), which meant certain clinicians were never met. The system described for medication management - where drugs arrive on Thursdays and stock issues can delay access - appears not to explain the initial failure to provide medications, but it is cited as evidence of inconsistent processes and accountability.
Facility operations and physical conditions also come under fire in multiple reviews. One concern is the impression that care plans are developed with telepresence rather than in-person exchanges, with occupational therapy and physical therapy planning described as happening over a computer rather than face-to-face. The building itself is described as old and in need of repair, with specific complaints about insufficient electrical outlets for life-sustaining equipment like NIV machines. A water issue reportedly contributed to a persistent smell, exacerbated by ongoing painting in hallways, and a floor defect in the kitchen area raises questions about overall safety and maintenance. Several reviewers also describe crowded or cramped living spaces, including a small room housing a long-term resident, which raises concerns about privacy and comfort for residents needing rehab and ongoing care.
Adding to these concerns are criticisms about governance, staffing, and priorities. One perspective is that the facility has been bought out by a California-based company, with accusations that staff are overextended and that the operation prioritizes the bottom line over patient welfare. Phrases like "short-handed" staff, "only care about money," and "upper management only cares about the mighty dollar" recur in several accounts. Some reviewers claim that training policies de-emphasize patient-centered care, effectively making residents secondary to financial considerations. These assertions urge prospective families to be vigilant, advocate vigorously for loved ones, and demand transparency and accountability from the administration.
Despite these serious concerns, there are closing notes that emphasize gratitude for the help received and a belief in the potential of the location. One reviewer commends the administration and staff as incredibly helpful, efficient, and kind, and explicitly states a willingness to recommend the Socorro location. Others frame Good Samaritan Societies as generally reputable nationwide and describe this facility as a quaint, quality rehab center offering post-acute rehab and 24-hour nursing care. The blend of praise for compassionate caregiving with warnings about systemic shortcomings creates a complex, nuanced portrait: a center capable of meaningful rehabilitation and compassionate support, but one that must address medication reliability, facility maintenance, staffing pressures, and leadership priorities to truly deliver consistent, high-quality care for every resident.
In sum, the reviews paint a facility that can deliver tangible rehabilitation successes and genuine kindness from some staff members while simultaneously revealing troubling inconsistencies in medication management, clinical oversight, facility upkeep, and organizational priorities. Families considering this location should weigh the clear strengths of a dedicated rehab team and welcoming environment against the reported gaps in process, infrastructure, and governance. Prospective visitors may benefit from documenting care plans in person, verifying medication continuity at discharge, and arranging thorough, proactive communication with both clinical staff and administrators to ensure that the care their loved ones receive aligns with the high standards many reviewers say they experienced in other aspects of the facility.
Good Samaritan Society - Socorro in Socorro, NM is a skilled nursing facility that provides top-quality care to seniors in need. Our community offers a range of amenities to ensure our residents are comfortable and well-cared for. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. We also provide housekeeping services to maintain a clean and tidy living environment.
Residents can enjoy delicious meals in our dining room, where special dietary restrictions are accommodated. Our kitchenette allows residents to prepare their own snacks or meals if desired. For those who enjoy the outdoors, we have a garden and outdoor spaces where residents can relax and soak up the sunshine.
Our caring staff is available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure our residents receive the necessary medical care and medication management they require. Our mental wellness program focuses on promoting emotional well-being among our residents.
Transportation arrangements are made for medical appointments, ensuring that our residents can easily access the healthcare they need. Additionally, we have nearby cafes, parks, pharmacies, restaurants, transportation options, and places of worship to enhance our residents' quality of life.
At Good Samaritan Society - Socorro, we strive to create a welcoming and supportive community where seniors can thrive. With our comprehensive care services, amenities, and convenient location near various establishments, we provide everything needed for a comfortable assisted living experience.
Good Samaritan Society - Socorro is located at 1203 Highway 60 West, Socorro, NM 87801 in Socorro County, New Mexico
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