Colony North Apartments

Pros

• The staff person who assisted applicants was absolutely wonderful and very helpful.
• The management team, including Jessica King and Latasha, is fantastic and fixes problems in a timely manner.
• The apartment community is fantastic, with management that is super responsive and maintenance that is quick and efficient.
• The amenities are well-maintained and the community vibe is welcoming.
• The location is convenient and makes commuting a breeze.
• Jess is one of the best property managers, who listens, understands residents' situations, and cares about their well-being.

Cons

• They describe the property as the worst place to move to, with ongoing safety concerns.
• They allege a shooting occurred on the premises in May and nothing was done in response.
• They say they were told to give 60 days' notice to vacate rather than being released from the lease, which felt unfair.
• They claim the management doesn't care about residents' safety.
• They report theft of a BBQ grill from the back porch in broad daylight with no police guidance.
• They describe chronic pest problems (roaches) and claim maintenance responses have been insufficient.
• They characterize the management as unprofessional and unresponsive, including being charged for services not received.

Review

Park North is a place that draws a wide spectrum of experiences from the people who live there. On one hand, there are residents who praise the community for its friendly staff, responsive management, and updated interiors. On the other hand, there are tenants who describe chronic safety concerns, maintenance deficiencies, and frustrating administrative processes. Taken together, the accounts reveal a living environment that can feel very different depending on who you ask, when you ask, and which unit you end up calling home.

Several reviews center on the human side of the operation: the people who respond when there's trouble. A number of longtime tenants sing high praise for the staff, especially specific individuals who seem to embody the best of what the property management aims to offer. Posts frequently mention Jessica King and Latasha as standouts - described as fantastic, helpful, understanding, and consistently available to fix problems in a timely way. Comments like "Jess listens, she cares, and she communicates" frame these administrators as the emotional and logistical backbone for many residents. In other entries, Imani and other team members appear as approachable, patient contacts who work hard to move people into their homes, answer questions, and make the process smoother. The sentiment voiced is that, when the staff is on their game, Park North can feel like a well-run community with a responsive maintenance crew and a willingness to address concerns.

Yet the other side of the picture is sobering and emphatic. Several reviews describe a landscape of real safety worries and inconsistent enforcement of rules. One resident recalls a house being shot into in May, another notes a broad daylight theft of a barbecue grill, and there are mentions of cars being broken into and windows shot with bullets. These accounts are paired with concerns about how quickly management responds - or whether any action happens at all. There are calls for police involvement and frustration that what happens in the real world of crime spins past the management's attention. The fear for personal safety, especially for families, comes through clearly in multiple voices, with some tenants expressing anxiety about letting children play outside or walk through the property without vigilance.

Maintenance and pest issues recur as a major thread in the negative narratives. A persistent roach problem after moving in, repeated spray attempts that seem to miss the mark, and ongoing complaints about leaks and ceiling problems appear in several accounts. One family describes seeing roaches almost immediately and enduring a back-and-forth with the leasing office that led to multiple spray visits but no lasting solution. Another resident mentions a leak in the sink and a ceiling problem that was never adequately resolved, leaving them feeling unheard. There are even remarks about the condition of walls - some reviews say drywall is used for walls and that sound travels easily, making it feel like the living space isn't as solid as it should be. In contrast, a few tenants report prompt, effective fixes and a generally proactive maintenance crew, suggesting that responsiveness can vary widely from unit to unit and from day to day.

The quality and presentation of the units themselves show a similar split. Some reviewers praise modernized interiors - updated appliances, clean surfaces, and even one-story layouts without carpets that feel fresh and bright. There are mentions of well-kept amenities and a community vibe that helps a place feel welcoming. Others warn that readiness at move-in was far from ideal: units not prepared with appliances missing, or being delivered with problems like leaking sinks or roaches, requiring days and even weeks before anything could be resolved. A repeated complaint is that some units don't reflect what was promised during tours or initial communications, adding stress to the move-in experience and generating distrust about the management's ability to deliver on promises.

The larger social fabric of Park North also comes into focus in these accounts. For some residents, the area has a sense of community and potential - the neighborhood feel, the presence of families on warm days, and the perception that the property is a place people can grow roots. There are affirmations about the convenience of location and the idea that the community could be something special if the rules around pets, parking, and traffic were better enforced. Others, however, describe a landscape that feels unsafe or chaotic: unruly pets roaming off-leash, parking that clogs sidewalks and blocks children, and speeding cars near school zones. Some tenants point to this as evidence that the property cannot be fully trusted to deliver a safe and stable environment, especially for young children and families.

The mov-in experience itself, and the administrative side of renting, emerges as a source of both relief and frustration. Several accounts describe smooth processes: helpful staff, clear communication, and assistance that makes the move feel seamless. But there are equally strong complaints about the application process and the treatment of move-ins. One reviewer recounts a door being locked during a visit, another notes an in-office tour that felt hurried or half-done, and a few describe online applications as clunky or untrustworthy - giving the impression that the system itself can be a barrier to trust and a smooth transition into a new home. There are also stories about disputes over deposits, charges for services that never materialized, and difficulties reaching someone who can address urgent needs, which adds to the overall sense that the administrative side can undermine the living experience.

In the end, the landscape at Park North is complex and polarized. The strongest advocates point to charismatic, capable managers who listen, respond, and maintain properties that feel clean, updated, and thoughtfully managed when everything is aligned. The most vocal critics highlight a stubborn set of problems: safety concerns that feel inadequately addressed, persistent pests and maintenance gaps, and administrative experiences that can feel opaque or unresponsive. For someone considering moving there, the message embedded in these voices is nuanced. It's a community with real opportunities and real risks, shaped heavily by the specific team on duty, the unit you pick, and how promptly management can translate intent into action. If you decide Park North is the place to call home, it would be wise to engage deeply with current residents, tour multiple units, and verify that the level of safety, maintenance responsiveness, and administrative clarity meets your expectations in a way that aligns with your family's needs.

Pharmacies

• Dierbergs (0.3 miles)
• Walgreens (0.5 miles)
• Schnucks (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (4 miles)
• Panera Bread (4.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.3 miles)
• Blueprint Coff (5.5 miles)
• Starbucks (6.3 miles)

Parks

• Tilles Park Neighborhood (1.2 miles)
• Blackburn Park (2.8 miles)
• Des Peres Park (3.2 miles)
• Spellman Park (3.2 miles)
• Shaw Park (3.4 miles)
• Francis Park (4.7 miles)
• Willmore Park (5 miles)

Restaurants

• Arby's (2 miles)
• St Louis Bread Co. (2.2 miles)
• Andy's Frozen Custard (2.5 miles)
• Chick-Fil-A (2.7 miles)
• Chick-Fil-A (2.9 miles)
• Chipotle Mexican Grill (2.9 miles)
• Raising Cane's Chicken Fingers (3.3 miles)

Physicians

• University Club Medical (2.4 miles)
• Orthopedic Associates (3.8 miles)
• Southwest Medical Center (3.8 miles)
• Barnes-Jewish Hospital (6.7 miles)
• Signature Medical Group (6.8 miles)

Places of Worship

• Christ the King Church (2.4 miles)
• Old Orchard Church (2.6 miles)
• St Raphael the Archangel Church (4.9 miles)
• St Ambrose Church (6 miles)
• St Johns Lutheran Church (6.6 miles)

Theaters

• AMC Esquire 7 (4 miles)
• Marcus Theatres (5.8 miles)

Hospitals

• St John's Mercy Surgery Center (4.3 miles)
• Barnes-Jewish West County Hospital (6.5 miles)
• Metropolitan St Louis Psychiatric Center (6.6 miles)
• St Louis Children's Hospital (6.7 miles)

Transportation

• Zooline Railroad The Wild (5.4 miles)