Colony North Apartments in St. Louis, MO

Pros

• The staff member who assisted them was absolutely wonderful and very helpful.
• The management team, Jessica King and Latasha, is fantastic and responds in a timely manner.
• The apartment is fantastic; the management is super responsive, the maintenance team is quick and efficient, and the amenities are well-maintained.
• Latosha is very nice, friendly, and understanding, and she helped them move in earlier than expected.
• The staff are friendly, professional, and helpful.
• Jess has been one of the best property managers, listening, understanding residents' situations, and communicating with care.
• The agent was polite and knowledgeable about the property and able to answer all questions.
• The interiors are super cute inside.
• The community vibe is welcoming and the location is convenient for commuting.

Cons

• They describe the property as by far the worst place to move to, with safety concerns and a sense that management doesn't care about residents' safety.
• They report gunfire, break-ins, and other criminal activity around or at the property, making it feel unsafe.
• They state pest problems, including roaches and bugs, persist despite repeated pest-control attempts.
• They complain about maintenance being slow or unresponsive, with leaks, floods, and ceilings collapsing left unfixed.
• They accuse management of being unprofessional, rude, and unresponsive, with poor communication and unresolved issues.
• They point to move-in problems: units not ready, missing appliances, roaches present, and refunds delayed or mishandled.
• They claim deposit practices and additional charges are unfair or deceptive, including withheld deposits and unexpected fees.
• They describe the property as dirty and poorly maintained, with trash everywhere and a generally ghetto environment.
• They warn others not to rent there due to incompetence and the risk of financial or safety issues.

Review

Colony North Apartments in St. Louis is best suited for budget-conscious renters who need a central, affordable base and can tolerate ongoing safety and reliability concerns. The property's appeal rests on lower rents relative to peers, occasional updated units, and a location that supports easy commuting. For those who prioritize price and space over predictability, it can feel workable. But this is not a community built on consistency or long-term reliability. Families or individuals who require steady maintenance, strong safety, and responsive on-site management should actively consider alternatives rather than defaulting to the lowest rent.

On the positive side, several residents credit management with responsiveness and maintenance when issues surface, at least in the better-scoped situations. A number of reviews mention friendly staff and managers who listen, communicate, and take steps to address problems, along with occasional moves toward updated interiors in some units. The property shows signs of investment - new roofs, security cameras, and ongoing renovations - that suggest a path to improvement. Still, the pace and distribution of those improvements are uneven, leaving real variability from unit to unit and building to building.

The downbeat reality, however, dominates the picture. Repeated reports describe unsafe conditions, including shootings and break-ins, and a pervasive sense of insecurity that weighs on daily life. Pest problems - particularly roaches - are chronic for many tenants, with persistent remediation challenges and ongoing dissatisfaction with how quickly or effectively these are resolved. Structural issues - ceiling leaks, basement flooding, and water intrusion - appear in multiple accounts, often paired with slow or incomplete maintenance response. Communication gaps, disputed charges, and experiences of withheld or misapplied deposits further erode trust in the management team.

Those pros - some updated units, visible investments, and occasional responsive service - do offer a modicum of offset, but they rarely neutralize the most significant liabilities. A tenant who happens to reside in a renovated, well-maintained unit with a helpful onsite team might enjoy a decent living space and reasonable utility costs, but the surrounding environment remains unstable. The inconsistency in service means outcomes hinge on the particular building, the specific unit, and the on-site staff at any given moment, which is not conducive to long-term peace of mind. In practical terms, price alone cannot compensate for ongoing safety concerns, pest infestations, and maintenance unpredictability.

Alternatives deserve strong consideration for families, seniors, or anyone who cannot tolerate chronic upkeep failures and security worries. Prioritize properties with established reputations for pest control, clearer maintenance histories, and more predictable management. If finances allow, seek communities with transparent move-in checklists, clearly defined response times, and visible safety measures such as lighting and on-site staff presence. For those still evaluating Colony North, insist on an in-person tour, demand written maintenance commitments, and request recent tenant references before committing to a lease.

Bottom line: Colony North Apartments represents a high-risk, low-frustration option that should be reserved for renters willing to accept volatility in exchange for low rent. It is not a setting for those who require dependable safety, reliable upkeep, or consistent customer service. If stability, clean conditions, and timely repairs matter - especially for households with children or medical needs - explore other options and demand concrete guarantees before signing. For the right buyer, renovations and sporadic management wins can deliver a workable home, but the odds favor exploring alternatives where predictable support and safer surroundings are the baseline.

Pharmacies

• Dierbergs (0.3 miles)
• Walgreens (0.5 miles)
• Schnucks (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (4 miles)
• Panera Bread (4.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.3 miles)
• Blueprint Coff (5.5 miles)
• Starbucks (6.3 miles)

Parks

• Tilles Park Neighborhood (1.2 miles)
• Blackburn Park (2.8 miles)
• Des Peres Park (3.2 miles)
• Spellman Park (3.2 miles)
• Shaw Park (3.4 miles)
• Francis Park (4.7 miles)
• Willmore Park (5 miles)

Restaurants

• Arby's (2 miles)
• St Louis Bread Co. (2.2 miles)
• Andy's Frozen Custard (2.5 miles)
• Chick-Fil-A (2.7 miles)
• Chick-Fil-A (2.9 miles)
• Chipotle Mexican Grill (2.9 miles)
• Raising Cane's Chicken Fingers (3.3 miles)

Physicians

• University Club Medical (2.4 miles)
• Orthopedic Associates (3.8 miles)
• Southwest Medical Center (3.8 miles)
• Barnes-Jewish Hospital (6.7 miles)
• Signature Medical Group (6.8 miles)

Places of Worship

• Christ the King Church (2.4 miles)
• Old Orchard Church (2.6 miles)
• St Raphael the Archangel Church (4.9 miles)
• St Ambrose Church (6 miles)
• St Johns Lutheran Church (6.6 miles)

Theaters

• AMC Esquire 7 (4 miles)
• Marcus Theatres (5.8 miles)

Hospitals

• St John's Mercy Surgery Center (4.3 miles)
• Barnes-Jewish West County Hospital (6.5 miles)
• Metropolitan St Louis Psychiatric Center (6.6 miles)
• St Louis Children's Hospital (6.7 miles)

Transportation

• Zooline Railroad The Wild (5.4 miles)