Oak Point of Carthage

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  • Interior

    A cozy bedroom with a neatly made bed, a patterned chair, and a window allowing natural light in.

  • Decor

    A cozy bedroom with a bed, dresser, and wall-mounted television.

  • Living Room

    A cozy living room with a sofa, patterned chair, and dining table under a bright window.

  • Building

    A cozy residential building with an outdoor patio area, featuring tables and chairs surrounded by well-maintained gardens in the evening light.

  • Dining

    An empty dining room with neatly arranged tables and chairs.

  • Lighting

    A well-lit dining room with neatly arranged tables and chairs, featuring warm decor and carpeted flooring.

  • Artwork

    A dining room with a wooden table surrounded by patterned chairs, featuring a cabinet and a wall painting.

  • Conference Room

    A conference room with a table and decorative chairs arranged for a meeting.

Oak Point of Carthage

9450 Manchester Road, St. Louis, MO 63119

For more information about senior living options: (844) 490-3973

4 from 32 reviews
5 stars
21
4 stars
3
3 stars
0
2 stars
2
1 stars
6

Assisted Living Memory Care

Overall Review of Oak Point of Carthage

Pros

  • pro Oak Pointe is described as a beautiful, clean facility with a pleasant atmosphere and residents who seem happy.
  • pro The staff at Oak Pointe are kind, patient, and dedicated to the residents.
  • pro The director at Oak Pointe is very kind and helpful, able to answer questions and provide reassurance.
  • pro Lisa Moore is praised for being excellent, helpful, and understanding of families' needs.
  • pro Oak Pointe is noted for coordinating activities frequently with the community and within the facility.
  • pro Families feel that Oak Pointe ensures residents receive essential medications and are close to help when needed.
  • pro The food at Oak Pointe is good, and the cooks know residents' preferences, helping them feel cared for.
  • pro The building and maintenance at Oak Pointe contribute to a home-like, welcoming environment, with staff going the extra mile to assist.

Cons

  • pro The facility is severely lacking in basic communication, medication safety, and common sense.
  • pro Oak Pointe has a reputation for medication errors, with multiple incidents sending residents to the ER.
  • pro The staff and upper management do not instill trust and lack policies to ensure safety in medication management.
  • pro They have purposely given medications at the wrong times and stopped medications residents have relied on, causing withdrawal symptoms.
  • pro They are horrible with communication among staff, families, and EMS, and respond slowly to concerns.
  • pro Memory care at Oak Pointe is awful; memory care patients are not well cared for.
  • pro They have made multiple medication errors that have sent a family member to the hospital, and their documentation is sloppy and often inaccurate.
  • pro They sometimes go against physician orders for medications, eroding trust.

Review

Oak Pointe of Carthage presents itself as a facility with a lot of initial appeal: a beautiful, clean building, pleasant surroundings, and a set of staff who are described in many visits as kind, patient, and genuinely caring. Several reviewers praise the environment in which residents live, noting neat rooms or apartments, good food, and a welcoming atmosphere. For families exploring options, these surface positives can be very compelling: a spacious, well-maintained property, frequent activities, and staff who seem friendly and dedicated. In some memories, the facility feels like a place where loved ones can settle in with a sense of dignity, independence, and community.

However, beneath the appealing surface, a troubling pattern emerges in many accounts: serious concerns about medication management and overall safety. A number of reviewers describe Oak Pointe as having a reputation for medication errors, with stories of ER visits tied to those mistakes and claims that staff, including leadership, have admitted giving medications at wrong times. There are painful notes about medications being stopped after discussions with residents or families, leading to withdrawal symptoms, and even reports of medications and controlled substances not being disposed of properly. These assertions paint a picture of a system where critical safeguards are not consistently in place, especially in memory care where residents may have heightened vulnerability and less ability to advocate for themselves.

Communication appears as another major sticking point. Multiple reviewers describe ongoing difficulties in how information is shared among staff, with families, and with EMS. They report slow or insufficient responses to concerns and, when conversations do occur, promises of improvements that never materialize. Documentation is cited as sloppy or confusing, and some families feel that staff cannot interpret or relay essential details accurately and in a timely manner. Taken together, these communication gaps contribute to a sense of unease about how well the facility can respond in emergencies or when disputes about care arise.

Memory care, in particular, is singled out as an area of weakness by several reviewers. They express concern that residents in memory care require more proactive and careful oversight, yet the staff are described as following tasks on paper without adequate critical thinking or questioning when issues arise. The contrast between the promise of robust, thoughtful care plans and the reality of execution is stark for some families. For these reviewers, the difference between a well-coordinated plan and the everyday practice in memory care translates into real consequences for residents who may not be able to speak up when medications or routines go wrong.

Despite the negative experiences, there are clearly many positive experiences shared as well. Some reviewers recount wonderful personal interactions: caring tours, thorough answers to questions, and staff who go above and beyond in individual cases. People mention a "very kind and helpful director," and a willingness from leaders like Connie to provide guidance and reassurance. Several voices highlight specific staff members - Lisa Moore for her attentive tours and helpfulness, Kelli for her caring leadership in activities, and a general sense of warmth from the team - that give families confidence in the facility when it operates as hoped. Comments about the facility being clean, the food being good, and the activities being engaging are repeatedly echoed as reasons families choose Oak Pointe.

There are also heartfelt stories of why Oak Pointe remains meaningful to families in times of crisis. One account describes how Oak Pointe helped a mother through a difficult period after a hip fracture, coordinating transportation to appointments, providing companionship during a challenging time, and creating a home-like space with the resident's own furnishings. Another family emphasizes how Oak Pointe allowed a loved one to stay close and supported care at home from a distance, with staff who treated her with dignity and made it possible for family members to participate in daily life and caregiving. These narratives speak to a capacity for genuine compassion and supportive care when things are going well.

Ultimately, the collection of experiences at Oak Pointe of Carthage seems to be a study in contrasts. On the one hand, the facility can be a source of comfort, beauty, and real kindness from individual staff and directors, offering good meals, thoughtful activities, and a welcoming environment. On the other hand, persistent concerns regarding medication safety, timely and accurate communication, and the quality of memory care raise serious questions about the consistency and reliability of care. Some families feel heard and supported, while others feel that concerns are addressed superficially or not at all, and that the safety of residents - particularly those who are most vulnerable - depends on individual staff members rather than robust, institution-wide processes.

For anyone considering Oak Pointe, the message is to weigh both sides carefully. If you are balancing appearance, atmosphere, and general kindness against reports of med-management lapses, slow communication, and inconsistent care, it is essential to ask direct questions about policies, standard procedures, and how they handle medications, documentation, and emergencies. Visiting multiple times, speaking with different staff members, and requesting specifics about how they manage memory care and medication oversight can provide clearer insight into whether Oak Pointe's strengths align with your loved one's needs and risk tolerance. The facility's strengths - its beauty, its caring individuals, and its demonstrated moments of strong leadership - are real, but they must be weighed against the deeply concerning safety and communication issues reported by many families.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (10 miles away) Lambert-St Louis International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Oak Point of Carthage in St. Louis, MO is a premier assisted living community that specializes in memory care. Our dedicated staff provides 24-hour supervision and personalized assistance with activities of daily living such as bathing, dressing, and transfers. We understand the unique needs of individuals with memory impairments, which is why we offer specialized memory care programming to enhance cognitive function and mental wellness.

At Oak Point of Carthage, residents enjoy a range of amenities designed to promote comfort and convenience. Each apartment is fully furnished and features cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services ensure that living spaces are kept clean and tidy at all times.

Our community also boasts beautiful outdoor spaces including gardens where residents can relax and enjoy nature. Additionally, we offer move-in coordination services to assist new residents in settling into their new home seamlessly.

Nutrition is an important aspect of overall health and well-being, which is why we provide special dietary restrictions accommodations tailored to individual needs. Our experienced chefs prepare delicious meals using fresh ingredients while following diabetes diets and specific dietary guidelines.

To keep our residents engaged and stimulated, we offer scheduled daily activities ranging from social gatherings to exercise classes. This helps foster a strong sense of community among residents while promoting physical and mental well-being.

Located in close proximity to various amenities, Oak Point of Carthage ensures convenience for our residents. There are four cafes nearby for those who want to enjoy a cup of coffee with friends or family members. Seven parks provide opportunities for leisurely walks or picnics in the outdoors. With 28 pharmacies nearby, accessing medications becomes quick and easy. Residents have peace of mind knowing that medical professionals are within reach as there are three physicians nearby. For dining options beyond our community's meals, there are 23 restaurants nearby offering diverse cuisines.

Transportation arrangement services are available for medical appointments so residents can attend their healthcare provider visits without any hassle. In addition, there is convenient transportation to doctors' appointments. For those seeking spiritual fulfillment, there are four places of worship nearby. Lastly, residents have access to cultural entertainment as there is one theater nearby.

At Oak Point of Carthage, we strive to provide a secure and comfortable environment for our memory care residents. Our compassionate staff, comprehensive care services, and range of amenities ensure that each resident receives the personalized support they need while enjoying a fulfilling and engaging lifestyle.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.6 miles)
  • Walgreens (0.9 miles)
  • Dierbergs (1 miles)
  • Dierbergs (1.8 miles)
  • Schnucks (1.8 miles)
  • Schnucks (1.8 miles)

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.5 miles)
  • Blueprint Coff (4.7 miles)
  • Panera Bread (5.3 miles)
  • Starbucks (5.8 miles)

Parks

  • Tilles Park Neighborhood (0.7 miles)
  • Blackburn Park (2.1 miles)
  • Shaw Park (2.9 miles)
  • Spellman Park (3.6 miles)
  • Francis Park (3.7 miles)
  • Willmore Park (4 miles)
  • Des Peres Park (4.3 miles)

Restaurants

  • Arby's (0.9 miles)
  • St Louis Bread Co. (1.4 miles)
  • Chick-Fil-A (1.8 miles)
  • Chipotle Mexican Grill (2 miles)
  • The Capital Grille (3.1 miles)
  • Andy's Frozen Custard (3.2 miles)
  • MOD Pizza (3.2 miles)

Physicians

  • University Club Medical (1.6 miles)
  • Southwest Medical Center (2.9 miles)
  • Orthopedic Associates (4.8 miles)
  • Barnes-Jewish Hospital (5.7 miles)

Places of Worship

  • Old Orchard Church (1.6 miles)
  • Christ the King Church (2.2 miles)
  • St Raphael the Archangel Church (4 miles)
  • St Ambrose Church (4.9 miles)
  • St Johns Lutheran Church (5.5 miles)

Theaters

  • AMC Esquire 7 (3.1 miles)
  • Marcus Theatres (5.6 miles)

Transportation

  • Zooline Railroad The Wild (4.4 miles)

Hospitals

  • St John's Mercy Surgery Center (5.2 miles)
  • Metropolitan St Louis Psychiatric Center (5.6 miles)
  • St Louis Children's Hospital (5.7 miles)
  • The Rehabilitation Institute of St Louis (6 miles)

Frequently Asked Questions

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Related Resources

  • in home dementia care costsEstimating the Expenses of At-Home Dementia Care: A Detailed Exploration

    At-home dementia care expenses vary widely based on care levels, location, and caregiver expertise, with monthly costs for home health aides exceeding $4,500 and specialized care potentially surpassing $100,000 annually. While families favor in-home care for its comfort and personalized attention, they must consider financial planning and the challenges of caregiver fatigue.

  • end stage dementiaComprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care

    The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.

  • list of drugs linked to dementiaMedications Associated with Dementia Risk: A Comprehensive Overview

    The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.