American House Village Senior Living

Pros

• The staff at American House Village is consistently described as friendly and helpful, creating a positive atmosphere for residents.
• Many families appreciate the cleanliness of the facility, noting it contributes to a pleasant living environment.
• Residents enjoy the variety of activities offered, such as gardening clubs and special events like the Kentucky Derby celebration.
• Families have found great value in the services provided, citing reasonable pricing compared to similar facilities.
• The facility's smaller size allows for easier navigation and fosters a sense of community among residents.
• The transition assistance provided by staff has been instrumental for families moving loved ones into the facility.
• Residents express satisfaction with their accommodations, enjoying spacious apartments that suit their needs well.

Cons

• The parents experienced several issues with the villa, including a high increase in rent and difficulties with parking spaces.
• The free WIFI has been troublesome, with no service for three weeks.
• The promised weekly housekeeping service was subpar and inconsistent, leading to cleanliness issues in the villa.
• There was an ant infestation that remains unresolved despite multiple attempts to eliminate it.
• Overall staff friendliness did not translate into effective problem-solving for residents' issues.
• The facility lacked curb appeal and had poorly spread-out activities that necessitated outdoor walking between buildings.
• Dinner was often delivered to rooms, missing out on social interaction opportunities for residents.
• Some residents felt the value for money was lacking compared to other facilities offering similar amenities and services.
• A few reviews mentioned deteriorating conditions and poor management responsiveness to resident requests over time.
• Complaints about meal quality indicated dissatisfaction among some residents regarding food options provided at the community.

Review

American House Village Senior Living has garnered a diverse range of feedback from families and residents, reflecting an array of experiences—both positive and negative. A recurring theme is the facility's friendly staff, who are often praised for their caring nature and willingness to assist residents with various needs. Many reviewers noted that the atmosphere within the community felt welcoming and supportive, making it an appealing choice for loved ones transitioning to this stage of life. For instance, one family mentioned that their loved one found comfort in the familiarity of the location, as it was close to friends and prior connections.

While American House offers a friendly environment, concerns about management and service quality have surfaced among some residents’ families. Issues related to maintenance, such as cleanliness standards in common areas—including showers and dusty vents—have been highlighted as significant problems. One particular family recounted how they had to address cleanliness issues themselves because housekeeping services were lacking or unsatisfactory on several occasions. Furthermore, complaints about ongoing maintenance issues like ant infestations suggest a need for more consistent oversight from management.

A major point of contention appears to be the value proposition associated with living in American House Village. Several families expressed dissatisfaction with rent increases relative to amenities offered. Concerns also arose around additional costs like parking difficulties and fees related to payment methods. Residents feel that when considering these costs against the level of service received—particularly regarding meals, activities, and cleaning—the overall experience fell short of expectations. One resident articulated this sentiment well by stating they did not perceive good value despite comparable pricing with other facilities in the area.

Despite these challenges, many reviews commend the activities available within American House Village; however, some residents noted that structured interaction opportunities are limited given current staffing shortages. As a result of these shortages, meal services often resorted to delivering food directly to residents' rooms rather than providing communal dining experiences—a factor which diminishes social interaction during meals. Even though there are numerous planned activities intended for engagement among residents, there remains room for improvement in their frequency or variety.

On a more positive note, certain aspects like cleanliness and apartment size received favorable mentions across multiple reviews, particularly from newer residents who appreciated spacious living arrangements coupled with a clean environment. Families also highlighted specific clubs tailored for resident interests—such as gardening—which contributed positively to community integration and relationship building amongst peers.

In conclusion, while American House Village boasts a largely friendly atmosphere with dedicated staff members striving to support residents’ needs amidst challenging circumstances like staffing shortages, various systemic issues must be rectified for it to enhance its reputation significantly. From reports on cleanliness standards falling short to concerns over price versus perceived value rendered through service delivery shortcomings—there exists a clear opportunity for improved management practices aimed at better serving their senior population's needs comprehensively. Families currently exploring options should weigh both positive testimonials regarding community warmth alongside critical remarks pertaining to operational challenges before making decisions about residency at American House Village Senior Living.

This part of Rochester Hills, Michigan, offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple pharmacies such as Rite Aid and CVS Pharmacy nearby, access to essential medications and healthcare services is easily accessible. In addition, there are several parks within a short distance, providing opportunities for outdoor recreation and leisurely walks. For dining options, cafes like Panera Bread and Starbucks offer relaxing environments to socialize or enjoy a meal. Nearby restaurants such as Grand Tavern and CK Diggs provide delicious dining options for residents. Furthermore, places of worship like Church Of The Holy Redeemer offer spiritual support and community connections. In terms of healthcare, there are various physician offices in the vicinity like Barclay Medical Center and Summit Oral & Maxillofacial Surgery for medical needs. Lastly, entertainment options include theaters like Emagine Rochester Hills for movie buffs. Overall, this area boasts a well-rounded mix of amenities that cater to the needs and interests of seniors looking to reside in Rochester Hills.

Pharmacies

• Rite Aid (0.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.2 miles)
• Rite Aid (3.3 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Avondale Park (1 miles)
• Riverside Park (1 miles)
• River Woods Park (1.1 miles)
• Firefighters Park (1.8 miles)
• Innovation Hills (2 miles)
• Rochester Municipal Park (5.2 miles)
• Earl E Borden Park (5.5 miles)

Cafes

• Panera Bread (1.2 miles)
• Antonio's Cafe & Grill (2 miles)
• Starbucks (3.4 miles)
• Avon Donuts (3.8 miles)
• Starbucks (3.9 miles)
• Panera Bread (4 miles)
• Starbucks Reserve (5.5 miles)

Restaurants

• Grand Tavern (1.3 miles)
• CK Diggs (1.9 miles)
• McDonald's (2.1 miles)
• The HUB Stadium (2.9 miles)
• Kerby's Koney Island (3.4 miles)
• Little Daddy's (3.5 miles)
• McDonald's (3.8 miles)

Places of Worship

• Church Of The Holy Redeemer (1.8 miles)
• St Hugo of the Hills Church (3.1 miles)
• Big Beaver United Methodist Church (6.1 miles)
• Kensington Orion (6.4 miles)
• Oakland Christian Church (6.7 miles)

Physicians

• Barclay Medical Center (4.1 miles)
• Summit Oral & Maxillofacial Surgery (4.3 miles)
• Millman-Derr Center For Eye Care (4.3 miles)
• Dr Mahjoub (4.6 miles)
• Troy Medical Center (5.1 miles)
• Troy Orthopedics Associates (5.2 miles)
• Balian Eye Center (5.2 miles)

Theaters

• Emagine Rochester Hills (4.2 miles)
• MJR Troy Grand Digital Cinema 16 (6.3 miles)

Hospitals

• McLaren Oakland (4.4 miles)