Greenbriar Apartments

Pros

• The manager and maintenance staff are responsive to issues.
• Maintenance is friendly and very prompt.
• The neighborhood is quiet and safe with friendly neighbors.
• Greenbriar Apartments are an excellent place to live.
• The community is quiet and friendly.
• Tammy, the apartment manager, is very helpful and informative.
• Groundskeepers Tim and Jeff do an excellent job.
• The hallways and grounds are always clean.

Cons

• They have been calling for two years and have left numerous messages.
• They have never heard back from the management.
• Even if there are no vacancies or a waiting list, they believe the management should have acknowledged the inquiry.
• The parking lot has many potholes.
• The decks look dilapidated, as do the buildings.
• The windows, the grounds, and the yard are awful.
• The reviewer suggests that Greenbrier stop writing its own positive reviews and take care of the property.

Review

Across the mixed reviews for Greenbrier/Greenbriar Apartments, a common thread emerges: experiences vary, but there is a noticeable emphasis on both the quality of the on-site staff and the condition of the property itself.

Several readers paint a very positive picture of life at the complex. They describe a management team and maintenance crew that are responsive, friendly, and reliable. In one account, the manager and maintenance staff are praised for always responding to issues, with maintenance described as friendly and prompt. The resident emphasizes a quiet, safe neighborhood with friendly neighbors, and concludes that they could not have asked for a better manager or staff, having loved living there for more than five years. The sentiment here is one of continuity and trust in the people who run the place, with long-term satisfaction underscoring a sense of stability and dependable service.

Another reader, however, highlights a contrasting experience rooted in communication gaps. After years of calling and leaving numerous messages, this tenant reports never receiving a return call. The complaint goes beyond mere vacancies or a waiting list; they argue that courtesy dictates at least an acknowledgment of inquiries. Beyond the issue of responsiveness, they express sharp criticism of the property itself: they describe the parking lot as riddled with potholes, decks and buildings looking dilapidated, and windows and grounds in poor condition. The tone suggests frustration not only with a lack of response but with what they perceive as neglect of the property's upkeep. There's even a pointed admonition to "stop writing its own good reviews and take care of the property," signaling a perception that praise may be unearned if the property is not adequately maintained.

There are brief but positive counterpoints that emphasize cleanliness and overall appeal. One reviewer simply states that the property is "very nice and clean," a succinct endorsement that reinforces the notion that certain areas or aspects of Greenbrier/Greenbriar operate well. Though brief, this remark contributes to the overall mosaic of experiences, suggesting that surface-level conditions can be favorable even amid other concerns.

A more detailed positive review focuses on specific staff members and the everyday upkeep that residents notice. This account describes Greenbriar Apartments as an excellent place to live within a quiet, friendly community. Tammy, the apartment manager, is praised for being helpful and informative whenever needed. The groundskeepers, Tim and Jeff, receive commendations for doing an excellent job, and the hallways and grounds are consistently described as clean. The reviewer closes with a heartfelt appreciation, stating outright that they love it there. This perspective highlights the human side of the property - the people who interact with residents and maintain the space - as a key factor in making the community feel welcoming and well cared for.

Taken together, these reviews sketch a property with strong potential and a core of dedicated staff, particularly noting Tammy, Tim, and Jeff in one favorable appraisal. At the same time, there are clear indications of inconsistency: highly positive experiences tied to responsive management and clean common areas, contrasted with complaints about long-standing communication gaps and significant maintenance or structural concerns in some parts of the property. This suggests that the experience at Greenbrier/Greenbriar can depend on factors such as the specific building or unit, the particular staff on duty, and perhaps the times or phases of property upkeep.

For prospective residents, the takeaway is nuanced. If you prize prompt maintenance, courteous staff, and a quiet, neighborly atmosphere, there is evidence of strong practices and dependable service at times, especially around day-to-day upkeep and cleanliness in common areas. If you require consistent responsiveness to inquiries and a uniformly well-maintained exterior and infrastructure, you may want to investigate current conditions and speak with several residents about their experiences. Visiting the property, asking current tenants about how communications are handled, and inquiring about the status of any outstanding maintenance or repairs could provide helpful context. Overall, Greenbrier/Greenbriar presents as a community with solid strengths and a few notable challenges that management may need to address to ensure a uniformly positive experience for all residents.

This part of Council Bluffs, Iowa offers a convenient location with various amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. A variety of restaurants are also available, providing options for dining out or grabbing a quick bite to eat. The area is close to several hospitals and physician offices, ensuring quality medical care is easily accessible. Transportation options include nearby airports and railroads for travel convenience. Additionally, there are several parks for outdoor recreation and relaxation. Nearby cafes offer a cozy spot to enjoy coffee or tea. Overall, this area provides a mix of essential services and leisure activities for seniors looking for a vibrant community to call home.

Pharmacies

• CHI Health Pharmacy (Valley View) (0.3 miles)
• Walgreens (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (3.5 miles)
• Omaha International Food Mart (6.8 miles)
• Walgreens (7.3 miles)

Restaurants

• Village Inn (0.8 miles)
• Freddy's Frozen Custard & Steakburgers (2.2 miles)
• McDonald's (2.3 miles)
• Panda Express (2.3 miles)
• Tastee Treet (2.4 miles)
• La Mesa Mexican Restaurant (2.4 miles)
• Arby's (3.4 miles)

Hospitals

• Mercy Hospital - CHI Health (1.6 miles)
• Bluffs Family Health Care (4.4 miles)
• Va Medical Center (8.2 miles)
• University of NE Medical Center (8.3 miles)
• Nebraska Medical Center (8.4 miles)

Physicians

• Bluffs Psychiatric Associates PC (1.8 miles)
• CHI Health Clinic Family Medicine/Pediatrics/Priority Care (W Broadway) (4.1 miles)
• Creighton Medical Association - Old Market (6.1 miles)
• Childrens Physicians (7 miles)
• III Bennie Upchurch R MD (7.2 miles)
• Downtown Pediatric Clinic (7.3 miles)
• H.E.L.P. Foundation of Omaha (7.4 miles)

Transportation

• Council Bluffs Municipal Airport (CBF) (2.8 miles)
• Omaha Eppley Airfield (OMA) (5.4 miles)
• Union Pacific Railroad (6.2 miles)

Parks

• Lake Manawa State Park (3.9 miles)
• Slides (5.9 miles)
• Gene Leahy Mall (6 miles)
• Brown Park (7.2 miles)
• Turner Park (7.4 miles)
• Hanscom Park (7.5 miles)
• American Heroes Park (8.6 miles)

Cafes

• Archetype Coffee (6.1 miles)
• Rally Coffee Co. (6.2 miles)
• Archetype Coffee (8.1 miles)

Places of Worship

• Church Of The Holy Spirit (9.2 miles)