Georgetown Woods

Pros

• The apartment manager is described as amazing, professional, and helpful.
• Ashley is professional and friendly, and ensures visitors leave with no questions unanswered.
• The grounds are pretty and the apartment was clean.
• Ashley and her staff provided an amazing, easy-going, friendly, and professional experience, and Ashley went above and beyond.
• Ms. Ashley Wilson is professional, informative, kind, and very patient.
• Georgetown Woods Senior Apartments is described as a caring, clean, and safe home for seniors.
• Residents would recommend these apartments to any senior seeking a nice quiet community.

Cons

• The reviewer claims the resident portal falsely indicates that rent is owed.
• The front room lacks an emergency pull cord, creating a safety risk for someone needing help quickly.
• The reviewer believes Georgetown Woods is not worth the rent and that living there is difficult.
• Tenants reportedly leave side doors open, compromising safety by allowing unauthorized entry.
• The reviewer notes rent increases with every lease renewal.
• The emergency call system is nonfunctional and maintenance responses are slow or inadequate.
• The property is described as dirty, with odors of trash and locked public bathrooms, indicating poor upkeep.
• The building has experienced heat without adequate cooling, water leaks, mold concerns, and elevator outages.
• The property is not suitable for seniors needing accessibility accommodations.

Review

Georgetown Woods Senior Apartments presents a portrait that is both warmly human and troublingly inconsistent. On one hand, the place is remembered by many as a community with a caring, capable manager who genuinely goes the extra mile for residents and hopeful tenants. On the other hand, a chorus of reviews highlights serious, sometimes dangerous, shortcomings in maintenance, safety, and building systems that have persisted for years. Taken together, the assortment of testimonials suggests a complex living environment where personal interactions can be outstanding, but structural problems can be ongoing and deeply disruptive.

Several reviewers center their impressions on the staff, especially a woman named Ashley who is repeatedly described as professional, patient, and genuinely kind. One account notes that the reviewer came to Indianapolis as a long-distance prospective tenant and was helped by Ashley in selecting an apartment, with praise for her taste and professionalism. Tour experiences consistently mention Ashley's warmth and thoroughness: landscaping that looks well-kept, a clean apartment on arrival, and a staff member who answers every question with careful, reassuring explanations. There are multiple affirmations that Ashley "went above and beyond" to assist moving families, including a delayed - but decisive - effort to help move a retired, disabled uncle into Georgetown Woods. The sentiment is echoed by others who describe Ashley as a calm, patient guide through the application process and the move-in experience, and who publicly thank her for making interactions with the office feel smooth and supportive.

Beyond Ashley, several longer-term tenants express genuine satisfaction with the community's day-to-day environment and its amenities. A resident who has lived there since January 2014 emphasizes that, when problems arise, the office responds promptly and effectively, fostering a sense of gratitude and recommending Georgetown Woods to fellow seniors seeking a quiet, reliable place to live. Another reviewer highlights a senior-friendly package of features: proximity to shopping, bus lines, and pharmacies; on-site conveniences like an elevator, laundry room, community room, library, TV room, and a barber; and the presence of emergency call lights that connect directly with first responders. In these positive memories, Georgetown Woods is framed as a place with life-enhancing potential - an "option" that feels like home because of its supportive staff and accessible design.

Yet the same descriptions that celebrate care and community sometimes pivot toward grimmer realities about the physical and administrative infrastructure. A recurring thread is a resident portal that allegedly misrepresents charges, hinting at billing friction that undermines trust. Another thread concerns sound criticisms of the building's design and safety features: emergency pull cords exist in the bathroom and bedroom, but not in the front room, leaving a layperson in that space without a quick means of summoning help during a crisis. This specific complaint is paired with a broader worry about life-threatening scenarios where a person in the front room wouldn't have a timely way to call for assistance. Interwoven with these concerns is a complaint about noise and neighborhood dynamics - one reviewer laments living above a "top less bar" that turned out to be quieter than Georgetown Woods, raising questions about comfort, noise control, and the interplay between property location and residents' peace of mind.

Financial and policy-related concerns also surface. Several reviewers remark that Georgetown Woods accepts Section 8 housing but allege that rent tends to rise with every lease renewal, a pattern they feel undermines long-term stability, especially for people who may experience income changes or other financial pressures. One angry personal reflection contrasts this with the reality of being "on the streets," where rent is not subject to the same increases, underscoring the emotional toll of perceived rent volatility and housing insecurity. The tension between supportive staff and the economics of tenancy points to a broader dilemma facing many affordable senior living communities: the need to balance compassionate, person-centered service with sustainable, predictable financial practices.

There are also troubling, explicit safety and maintenance episodes that different residents recount with growing seriousness. A handful of accounts, dating from 2016, label Georgetown Woods as a "horrible place to live" for the elderly when building conditions deteriorate: dirty floors, persistent odors, locked public restrooms, and a pervasive sense of heat stress in the building with nonfunctional or restricted air. In one chilling narrative, residents complain about the absence of air conditioning, the removal of a fan from the laundry area, and a prohibition on eating or drinking in common spaces due to cleaning negligence. Maintenance responsiveness is described as slow or inconsistent, and there are mentions of an emergency call system that does not work when needed. The tone of these reports escalates into accusations of resident neglect and even abuse, with references to mold risk and a fire and a flood that allegedly compromised the library and common areas.

Further posts reinforce the gravity of unresolved issues. Complaints continue about the elevator being out, plumbing and environmental problems, and the perception that management may minimize resident concerns or fail to address urgent maintenance requests. A photo-rich thread from mid-June 2016 adds to the sense of ongoing deterioration, including flooding, mold risk, and a tone of escalating frustration as residents and advocacy groups clash with management and corporate representatives. There's also a stark, cumulative impression that the property's vulnerability to weather and plumbing breakdown is not just inconvenient but potentially dangerous for vulnerable seniors, especially given the presence of residents who require assistance, mobility aids, and reliable access to emergency transport.

Despite the intensity of these negative narratives, there remains a persistent, if contested, belief among some residents that the property could be a strong, desirable home if certain conditions improved. Even in the face of complaints, there is a repeated insistence that Georgetown Woods is not inherently a bad place to live; rather, it has problems that resemble those of many aging properties and that require concerted effort to fix. Some reviewers acknowledge improvements over time, citing that air conditioning problems were resolved by a specific date and expressing a willingness to stay long-term if management remains responsive. The optimism rests on the premise that with reliable systems, transparent billing, honored tenant protections, and consistent attention to maintenance, Georgetown Woods could be the kind of community that matches the warmth of its staff with the safety and comfort its residents deserve.

Taken together, the collection of impressions paints Georgetown Woods Senior Apartments as a place of dual realities. On one side, it is a community nurtured by a remarkably capable and compassionate manager - someone who is repeatedly thanked for guiding families, accommodating last-minute needs, and helping seniors feel seen and supported. On the other side, the building and its systems have produced a sustained history of maintenance delays, inconsistent emergency readiness, and concerns about safety, cooling, and accessibility. The tension between these experiences - personal, respectful care from staff versus structural vulnerabilities that threaten daily life - defines the lived experience of many residents and prospective tenants. For those considering Georgetown Woods, the story is not simple: it is a reminder that even well-intentioned, well-managed properties can struggle with the practical, urgent realities of aging buildings, and that the most meaningful reviews often come from those who navigate both the warmth of human care and the challenges of securing a safe, stable home.

Pharmacies

• CVS Pharmacy (0.5 miles)
• PCA Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.5 miles)

Hospitals

• Rehabilitation Hospital of Indiana (2.2 miles)
• Advanced Wound Center at Community Westview Hospital (2.4 miles)
• Orthoindy (4.3 miles)
• Trauma /Neuro ICU (4.8 miles)
• St Vincent Hospital Trauma ICU (4.8 miles)
• Assurance Of Indianapolis (5.2 miles)
• Richard L. Roudebush Va Medical Center (5.8 miles)

Physicians

• Shalom Health Care Center (2.3 miles)
• Iu Medical Group (2.3 miles)
• Hill, Susan E, Do - Methodist Occupational Health (2.6 miles)
• St Vincent Sports Performance (4.1 miles)
• Orthopaedics Of Indianapolis - Renn J Crichlow MD (4.3 miles)
• Township Line Road Pediatrics (4.4 miles)
• Blackburn Community Health Center (4.9 miles)

Restaurants

• Kulture Bar & Lounge (2.5 miles)
• McDonald's (2.6 miles)
• Rick's Café Boatyard (3.3 miles)
• The Iron Skillet (3.6 miles)
• Dawson's On Main (4.3 miles)
• McDonald's (4.5 miles)
• Big Woods Speedway (4.7 miles)

Transportation

• U-Haul Moving & Storage at Michigan Rd (2.6 miles)

Parks

• Meadowood Park (3.2 miles)
• Eagle Creek Park (3.3 miles)
• Holliday Park (4.7 miles)
• Watkins Park (5.2 miles)
• Military Park (6.8 miles)
• White River State Park (6.9 miles)

Places of Worship

• Al-Fajr Masjid (3.6 miles)
• Speedway Christian Church (4.4 miles)
• St Luke Catholic Church (5.4 miles)
• Tabernacle Presbyterian Church (5.4 miles)
• Second Presbyterian Church (5.6 miles)
• College Park Church (5.9 miles)
• Holy Trinity Church (6.5 miles)

Cafes

• Starbucks (3.7 miles)
• Panera Bread (4.5 miles)
• Starbucks (6.1 miles)
• Starbucks (6.2 miles)
• Panera Bread (6.6 miles)
• Homemade Ice Cream & Bakery Café (6.6 miles)
• Starbucks (7.1 miles)