Evergreen Crossing And The Lofts in Indianapolis, IN
SaveInformation last verified:
5404 Georgetown Road, Indianapolis, IN 46254
For more information about senior living options: (844) 490-3973
The new management has brought a refreshing and positive change, and they are attentive, compassionate, and committed to improving residents' quality of life. The staff across nurses, aides, and PT are consistently great. Communication is clearer and more consistent, and staff morale is noticeably higher. The environment feels welcoming and supportive for both residents and their families. The facility is very clean, and the staff are amazing and truly caring; the administrator is approachable. CNAs are passionate, providing excellent hospitality. The admissions director is nice and informative, and tours are well received. The in-house dialysis den offers residents an easy solution to ensure weekly dialysis. Donna Davis is an incredible day nurse who is knowledgeable, caring, and advocates for patients. The therapy program and staff are great. The building is modern, the rooms are comfortable, with private options, and overall upkeep is good. The staff and management are dedicated to helping families and residents recover.
The worst facility on the planet. They are infested with bedbugs. They will keep residents in the room with showers, meals and proper care for days. Absolutely horrible facility; the CNAs are rude and take over an hour to answer call lights. The nurses and aides hide the call bell remotes so the patients can’t reach them when they need something. The level of unprofessionalism and disrespect here is unreal. This place is hands down the worst rehab facility she’s ever been to. They left her immobile in her bed for extensive periods of time which caused extreme bed sores on her backside. They are filthy because the CNAs and nurses don’t take the time to clean them. They get government funds to do a piss poor job.Evergreen Crossing and The Lofts is best suited for families seeking a rehabilitation-focused stay in a clean, modern setting with private rooms and readily available specialty services, such as dialysis, alongside a therapy-first approach. The community can be a strong fit for short-term rehab when the priority is intensive physical therapy, daily nursing oversight, and a facility that feels approachable and newly updated. It appeals to those who want a building that is pleasant to visit, with a calmer, more welcoming vibe and staff who are praised in some encounters for attentiveness and warmth. Yet this suitability rests on a critical caveat: the care must be consistently reliable across shifts, because outcomes appear highly contingent on management direction and on-the-ground staffing.
Those weighing alternatives should proceed with caution if reliability and safety are non-negotiable. A substantial portion of reviews paints Evergreen Crossing as volatile in daily operations: med administration errors or delays, call lights unanswered for long stretches, and a pattern of communication gaps that leave families looping for information. Several accounts describe neglectful or dismissive bedside care, persistent bedsores, and outbreakly safety concerns that undermine trust in ordinary rehabilitation routines. For families prioritizing predictable response times, rigorous infection control, or a transparent, well-documented handoff between shifts, alternative facilities with steadier track records should be compared. Long-term care needs, memory care, or scenarios demanding unwavering consistency during every shift are likely better served elsewhere.
On the upside, the strongest, recurring positives center on the facility’s atmosphere and clinical avenues that support recovery. The campus is repeatedly described as clean and inviting, with modern, mostly private rooms and amenities such as an in-house dialysis den that accommodates weekly routines without external coordination. Therapy programs and therapy staff frequently receive high marks, with comments about encouraging therapists and a patient-centric approach that helps residents move toward independent function. Notable praise extends to certain nurses and aides who consistently deliver timely medications and compassionate care, illustrating that core competency and empathy can shine when the team is functioning at its best. Leadership shifts have also produced periods of clearer communication and a more welcoming environment, suggesting that when management remains present and engaged, the culture improves noticeably.
However, the weight of the cons cannot be dismissed, and they often eclipse the apparent benefits. The most daunting issues are not incidental but systemic in many reviews: frequent missed or delayed medications, unaddressed call lights, and a history of reported neglect or disrespectful interactions among staff. Instances of wound care gaps, slow or non-existent response to basic needs, and reports of dangerous lapses, ranging from inadequate bed safety to infection risks, underscore serious safety concerns for prospective residents. The reports of bedbugs, inconsistent housekeeping, and miscommunication between departments further erode confidence that the system can reliably support vulnerable elders. Even when positive anecdotes surface, they are frequently tempered by cautionary notes that the facility’s performance is uneven and highly dependent on who is on shift and who is leading.
In deciding whether Evergreen Crossing and The Lofts is the right move, families should foreground concrete, real-time assurances. Before committing, demand specifics: nurse-to-patient ratios across day and night shifts, average med-pass times, and a transparent process for addressing call-light escalations. Request recent patient satisfaction surveys or peer feedback from current families, and insist on a direct conversation with the nurse manager or director of rehabilitation to clarify how past problems have been corrected and how new protocols are enforced, day in and day out. Tour the facility with questions about how bedsores are prevented, how quickly a sore is addressed if it develops, and how transportation and coordination for dialysis are managed. If possible, speak with residents and families about holiday and weekend coverage to gauge consistency when supervision tightens.
Bottom line: Evergreen Crossing and The Lofts can be a strong option for rehab-focused families who prize a welcoming, modern environment, access to private rooms, and robust therapy and dialysis services, with the caveat that the facility’s performance has historically swung between commendable and severely concerning. The most decisive factor is management stability and staffing consistency; without reliable execution across all shifts, the very advantages, cleanliness, atmosphere, and therapy quality, tend to be undermined by avoidable safety and care gaps. For families unconvinced by the current cadence of accountability, or those who require unwavering med safety and bedside responsiveness, it is prudent to explore alternatives now rather than discover too late that critical needs were not met. In short, Evergreen offers potential payoff for recovery and comfort, but the path depends on a demonstrable, sustained commitment from leadership and front-line staff to deliver reliable, respectful, and timely care every single day.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Evergreen Crossing And The Lofts in Indianapolis, IN is a vibrant assisted living community that provides a comfortable and convenient lifestyle for seniors. With a range of amenities and care services, residents can enjoy a worry-free and fulfilling experience.
The community offers a variety of amenities to enhance the quality of life for its residents. There is a beauty salon available on-site, ensuring that seniors can maintain their personal grooming needs. Cable or satellite TV is provided for entertainment purposes, along with high-speed internet access throughout the community. Community-operated transportation makes it easy for residents to run errands and attend appointments. A computer center allows residents to stay connected with friends and family online.
Dining options are exceptional at Evergreen Crossing And The Lofts. Residents can enjoy delicious meals prepared by professional chefs in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated, ensuring that all residents' nutritional needs are met.
Recreational activities are plentiful within the community. A fitness room allows residents to engage in physical exercise tailored to their abilities. The gaming room provides opportunities for friendly competition and social interaction. For those who prefer quieter pursuits, there is a small library available.
Care services at Evergreen Crossing And The Lofts prioritize the well-being and comfort of each resident. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their necessary medications on time. Diabetes diets are available for those who require them, and meal preparation and service take into account individual preferences and special dietary restrictions.
The location of this assisted living community offers convenience in terms of nearby amenities. There are two cafes, three parks, eight pharmacies, nine physicians' offices, eight restaurants, one transportation option, two places of worship, and five hospitals all located within close proximity.
With its range of amenities, care services, and convenient location near various amenities, Evergreen Crossing And The Lofts provides a welcoming and inclusive home for seniors in Indianapolis.
This part of Indianapolis, Indiana offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple pharmacies within a short distance, obtaining medication and healthcare supplies is convenient. The proximity to hospitals and physicians' offices ensures easy access to medical care when needed. Additionally, the diverse selection of restaurants and cafes provides a range of dining options for seniors looking to enjoy a meal out. Parks in the area offer opportunities for outdoor recreation and relaxation, while places of worship are nearby for spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in the area.
Evergreen Crossing And The Lofts is located at 5404 Georgetown Road, Indianapolis, IN 46254 in Marion County, Indiana
Evergreen Crossing And The Lofts on seniors.fyi includes 5 photos including images showing interior, lobby, seating area, bedroom, decor, artwork, lighting, living room, and more.
Georgetown Woods
Indianapolis, IN
Extensive nearby amenities and healthcare access.
Oasis At 56th
Indianapolis, IN
Extensive on-site amenities and care services (dining, beauty salon, fitness, outdoor spaces, transportation, wellness, activities).
Bloom At Eagle Creek
Indianapolis, IN
Friendly, knowledgeable staff and a neat, well-kept campus with pleasant grounds.
Bloom at Eagle Creek
Indianapolis, IN
Friendly, compassionate staff and a warm, welcoming, well-maintained environment with engaging activities.
Annie Belle Home I
Indianapolis, IN
Close to many amenities and healthcare (pharmacies, hospitals, parks, dining, worship).
Senior Helpers - Indianapolis, IN
Indianapolis, IN
Competitive private-room price ($3,999/mo) with broad nearby amenities and healthcare access.
Oasis at 56th
Indianapolis, IN
Friendly staff, clean facilities, and a diverse activities program.
Robin Run Village
Indianapolis, IN
Active, friendly community with varied activities and strong amenities.
Crooked Creek Tower
Indianapolis, IN
Clean, well-maintained building with friendly staff.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
Interior
Decor
Living Room
Building
Lighting
