Evergreen Crossing And The Lofts

Pros

• The staff at Evergreen Crossings and the Lofts is friendly and attentive to the patients, making sure they are comfortable.
• The facility is clean, beautiful, and modern, exceeding expectations.
• Some residents have had great success with therapy at the facility.
• The activities provided, such as bingo and visits from musicians and ministers, are enjoyable for residents.
• The private rooms at Evergreen Crossings and the Lofts are fancy and provide a comfortable living environment.

Cons

• The facility is poorly run, with staff lacking rapport and being rude.
• There are concerns about the facility's ability to provide proper care and meals to residents.
• The physical appearance of the facility has deteriorated over time.
• Lack of professionalism and organization in comparison to other similar places.
• Lack of communication and poor organization within the facility, resulting in delays in receiving necessary items and medication.
• Rehab did not go well, with confusing information and lack of improvement in health.
• Poor organizational skills and lack of helpfulness from staff members.
• Concerns about the effectiveness of therapy and communication between different groups within the facility.

Review

Evergreen Crossings and the Lofts is a facility that has received mixed reviews from residents and their families. One individual has been a caregiver for their mother for about 20 years, and they express disappointment with the staff's lack of rapport with residents and the rude behavior of some RNs. They also mention concerns about the facility's assessment process for determining a resident's ability to make healthcare decisions. Despite the convenience of in-house dialysis services, this caregiver is considering moving their mother to another facility due to these red flags.

On the other hand, a spouse of a resident paints a more positive picture of Evergreen Crossings and the Lofts. They appreciate the attention given to patients to ensure they are comfortable and speak highly of the friendly staff. The person also mentions that while the appearance of the facility could use improvement, amenities such as a beauty-barber salon and an exercise room contribute to its inviting atmosphere.

However, there seems to be inconsistency in care delivery at this facility. Another individual raises concerns about their sister not receiving proper meals or care. They claim that she had not received breakfast or lunch and had to bring her food themselves. This person calls for staff replacements if they are unwilling to perform their duties adequately.

A former resident's family member shares both positive and negative experiences at Evergreen Crossings and the Lofts. They acknowledge that when it opened, there was excellent security, live activities, great food prepared by chefs, interaction with older residents, prizes for bingo games, and more nursing aides available around-the-clock. However, this family member expresses disappointment over changes in staffing levels where there is now only one aide per shift on some nights. Furthermore, they highlight encounters with rude nurses who left a negative impression.

From a temporary stay for physical therapy perspective, one reviewer believes Evergreen Crossing could benefit from greater professionalism in terms of process procedure efficiency, organization, documentation practices, and effectiveness compared to other comparable facilities.

Lastly, a son-in-law describes Evergreen Crossing and the Lofts as fabulous. They appreciate the cleanliness, modernity, and friendliness of staff. The person's mother-in-law had a successful rehabilitation experience there but was not enthusiastic about all the food options available.

Unfortunately, several negative experiences are highlighted in other reviews. One individual describes a lack of organization, poor communication, delays in providing necessary medical items such as TED hose and medication, and cool to cold food delivery to rooms. They firmly state that they would not recommend this facility or allow their mother to return.

Similarly, another family member expresses dissatisfaction with the organizational skills of the staff and claims that their husband's health did not improve during his stay. They emphasize the need for better communication between different groups within the facility and suggest that staff receive more training.

In conclusion, Evergreen Crossings and the Lofts has received both positive and negative feedback from residents and their families. While some praise the friendly staff, comfortable environment, and amenities offered at this facility, others express concerns about the quality of care provided, lack of organization, poor communication, and changes in staffing levels. It is important for individuals considering Evergreen Crossings and the Lofts as an option for themselves or their loved ones to weigh these contrasting experiences when making a decision.

This part of Indianapolis, Indiana offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple pharmacies within a short distance, obtaining medication and healthcare supplies is convenient. The proximity to hospitals and physicians' offices ensures easy access to medical care when needed. Additionally, the diverse selection of restaurants and cafes provides a range of dining options for seniors looking to enjoy a meal out. Parks in the area offer opportunities for outdoor recreation and relaxation, while places of worship are nearby for spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in the area.

Pharmacies

• CVS Pharmacy (0.3 miles)
• PCA Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.4 miles)

Hospitals

• Rehabilitation Hospital of Indiana (2.3 miles)
• Advanced Wound Center at Community Westview Hospital (2.4 miles)
• Orthoindy (4.2 miles)
• Trauma /Neuro ICU (4.7 miles)
• St Vincent Hospital Trauma ICU (4.7 miles)
• Assurance Of Indianapolis (5.3 miles)
• Richard L. Roudebush Va Medical Center (5.8 miles)

Physicians

• Shalom Health Care Center (2.4 miles)
• Iu Medical Group (2.5 miles)
• Hill, Susan E, Do - Methodist Occupational Health (2.5 miles)
• St Vincent Sports Performance (4 miles)
• Orthopaedics Of Indianapolis - Renn J Crichlow MD (4.2 miles)
• Township Line Road Pediatrics (4.2 miles)
• Hematology Oncology of Indiana (4.8 miles)

Transportation

• U-Haul Moving & Storage at Michigan Rd (2.4 miles)

Restaurants

• Kulture Bar & Lounge (2.6 miles)
• McDonald's (2.7 miles)
• Rick's Café Boatyard (3.5 miles)
• The Iron Skillet (3.6 miles)
• Dawson's On Main (4.4 miles)
• McDonald's (4.5 miles)
• Big Woods Speedway (4.8 miles)

Parks

• Meadowood Park (3.3 miles)
• Eagle Creek Park (3.4 miles)
• Holliday Park (4.6 miles)
• Watkins Park (5.2 miles)
• Military Park (6.8 miles)
• White River State Park (6.9 miles)

Places of Worship

• Al-Fajr Masjid (3.6 miles)
• Speedway Christian Church (4.5 miles)
• St Luke Catholic Church (5.2 miles)
• Tabernacle Presbyterian Church (5.4 miles)
• Second Presbyterian Church (5.4 miles)
• College Park Church (5.7 miles)
• Holy Trinity Church (6.4 miles)

Cafes

• Starbucks (3.8 miles)
• Panera Bread (4.4 miles)
• Starbucks (6.1 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.5 miles)
• Homemade Ice Cream & Bakery Café (6.5 miles)
• Starbucks (6.9 miles)