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Alpha Home - A Waters Community in Indianapolis, IN

Alpha Home - A Waters Community is an assisted living community in Indianapolis, IN.

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Alpha Home - A Waters Community in Indianapolis, IN

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Alpha Home - A Waters Community Alpha Home - A Waters Community

2640 Cold Spring Road, Indianapolis, IN 46222

For more information about senior living options: (866) 208-4318

3.9 from 57 reviews
5 stars
36
4 stars
4
3 stars
3
2 stars
2
1 stars
12

Overall Review of Alpha Home - A Waters Community

common 34 reviews mention this

Staff are described as caring

Residents and families frequently describe the staff as caring, helpful, and responsive.

Many reviews say the staff are courteous, kind, and actively involved in day-to-day support, with people highlighting specific team members and the way staff communicate with families. Several reviewers also describe a leadership approach that feels supportive on the floor. At the same time, a handful of reviews raise serious concerns about how care is carried out, including medication handling and call-light responsiveness, so staff impressions are not uniform.

common 9 reviews mention this

Facility cleanliness stands out

Multiple residents and families mention that the building is consistently clean.

Cleanliness is a recurring positive point, with reviews describing a clean facility and rooms that look well kept. Some reviewers also comment that the building does not smell like a typical nursing home. A smaller number of negative reviews mention neglect-related details, but most of those messages still reference visible conditions alongside broader care concerns.

common 5 reviews mention this

A home-like feeling is reported

Several reviews describe a home-like atmosphere and resident comfort.

Some families say residents feel at home, noting a supportive environment and interactions that make the community feel more personal than institutional. A reviewer also points to relaxing music at the entrance as part of the overall feel. Even with that, other reviews express frustration with care and treatment, suggesting the experience can vary by situation.

caveat 5 reviews mention this

Medication and response concerns

Some residents and families report serious issues with medications and timely response.

A recurring set of negative reviews focuses on medication problems and delayed assistance, including call-light response and the time it took staff to come when requested. Several accounts also describe concerns about how prescribed care was administered, including antibiotics and pain medication timing. These reviews contrast sharply with many others that praise care and communication.

caveat 2 reviews mention this

Tour and admissions experiences vary

Some reviewers describe frustrating admissions communication and initial information gaps.

One reviewer reports difficulty getting responses through the website and phone when trying to schedule a tour, and they describe a disconnect between what was shown and what they were told during the visit. Another reviewer describes an unsatisfying first interaction and concerns they observed early on. While some aspects appeared to work out later for at least one reviewer, the initial experience described in these accounts is not consistent.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 86 resident community capacity 86 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Indianapolis International (8 miles away) Indianapolis International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Al-Fajr Masjid (0.2 miles)
  • Speedway Christian Church (2.6 miles)
  • Tabernacle Presbyterian Church (3 miles)
  • First Friends Church (6.3 miles)
  • St Luke Catholic Church (6.5 miles)
  • Second Presbyterian Church (6.7 miles)

Restaurants

  • The Iron Skillet (0.4 miles)
  • McDonald's (1.4 miles)
  • Dawson's On Main (2.4 miles)
  • Big Woods Speedway (2.6 miles)
  • McDonald's (2.7 miles)
  • Mug'n Bun Drive In (2.9 miles)
  • Conner's Kitchen + Bar (3.4 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)

Hospitals

  • Advanced Wound Center at Community Westview Hospital (1.4 miles)
  • Richard L. Roudebush Va Medical Center (2.1 miles)
  • Sidney & Lois Eskenazi Hospital (2.1 miles)
  • Simon Family Tower (2.3 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (2.3 miles)
  • Eskenazi Hospital (2.4 miles)
  • Indiana University Hospital (2.5 miles)

Physicians

  • Shalom Health Care Center (1.6 miles)
  • Blackburn Community Health Center (1.7 miles)
  • Riley Pediatric Neurology - IU Health Simon Cancer Center (2.5 miles)
  • Iu Medical Group (4.2 miles)
  • US HealthWorks Occupation Health Center (5.6 miles)
  • Hill, Susan E, Do - Methodist Occupational Health (6 miles)
  • Township Line Road Pediatrics (6.8 miles)

Parks

  • Watkins Park (1.9 miles)
  • Military Park (3.1 miles)
  • Meadowood Park (3.1 miles)
  • White River State Park (3.2 miles)
  • Holliday Park (5.1 miles)
  • Eagle Creek Park (6.7 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (3.6 miles)
  • Panera Bread (6.1 miles)
  • Starbucks (7.2 miles)

Theaters

  • Living Room Theaters (3.6 miles)

Transportation

  • U-Haul Moving & Storage at Michigan Rd (4 miles)

Frequently Asked Questions

Where is Alpha Home - A Waters Community?

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