Carmel Health & Living

Pros

• The newer Memory Care Unit has surpassed expectations and provided kind and supportive care.
• Carmel Health and Living has the most private Medicaid rooms in the county, which are spacious and accommodating.
• The rehab care at Carmel Health and Living was excellent and helped the reviewer recover effectively.
• The therapy at Carmel Health and Living was exactly what the reviewer needed to regain strength.
• The rehab team at Carmel Health and Living was wonderful, providing great care during the reviewer's stay.

Cons

• The staff slowly disappeared in a matter of weeks.
• The unit managers are a joke.
• The food is terrible.
• They are insufficiently staffed.
• The administration is not truthful to the families and residents.
• Some of the staff show no sense of urgency.
• The facility had seen better days.
• Nursing staff spends more time on their cell phones than caring for patients.
• Every meal was cold and had to be warmed up in the microwave.

Review

Carmel Health and Living has received mixed reviews from residents and their loved ones. While some reviewers had positive experiences, others expressed significant concerns about the care provided at the facility.

One reviewer initially had high hopes for the quality of care, but was disappointed as they noticed staff members leaving in a matter of weeks. They also mentioned that communication about visitation restrictions during lockdown was lacking, causing distress for their loved one with dementia. The reviewer expressed dissatisfaction with the administrator and unit managers, calling them a "joke."

On the other hand, another reviewer had a pleasant surprise with the newer Memory Care Unit at Carmel Health and Living. They admitted to being skeptical but were pleasantly surprised by the kindness and supportiveness of the director, nurses, and staff in general. The reviewer felt safe with their mother at this facility and appreciated its cleanliness.

A different reviewer praised Carmel Health and Living for having spacious Medicaid rooms compared to other facilities in Hamilton County. However, another individual expressed disappointment in the level of care they received, citing numerous miscommunications and inefficient scheduling for specialists and therapy.

Two reviewers provided extremely negative feedback about their experiences at Carmel Health and Living. One claimed that poor care was provided due to understaffing, mentioning cases of abuse covered up by the social services department. This individual also criticized the food quality and administration's lack of truthfulness. The other reviewer contracted MRSA while at the facility and accused them of not taking proper precautions or showing concern for residents' well-being.

Another person complained about housekeeping issues at Carmel Health and Living, noting that their mother's room was consistently dirty despite requests for it to be cleaned properly. Additionally, they mentioned encountering staff members who lacked urgency in providing care.

Despite these negative experiences shared by some reviewers, there were a couple of positive comments as well. One person appreciated the excellent care they received during their four-week rehab stay, emphasizing that it helped them regain strength. Another reviewer praised the therapy and caring staff their mother-in-law received after a knee replacement.

Overall, the reviews indicate a mix of positive and negative experiences at Carmel Health and Living. While some individuals were satisfied with the care provided, others expressed concerns about issues such as understaffing, poor communication, cleanliness problems, and perceived indifference towards residents' well-being.

This part of Carmel, Indiana offers convenient access to a variety of amenities that cater to the needs and interests of seniors. With multiple pharmacies nearby, including CVS and Walgreens, residents can easily access medications and health supplies. There are also several reputable physicians in the area such as Siwy Plastic Surgery and Indiana Health Group for medical care. In terms of recreation, seniors can enjoy outings to Flix Brewhouse or Union Brewing Company, as well as parks like Central Park Playground and Cool Creek Park & Nature Center for outdoor activities. Additionally, there are numerous dining options ranging from Mexican cuisine at La Hacienda to fast food at McDonald's. For those seeking spiritual fulfillment, places of worship such as Orchard Park Presbyterian Church and St Luke Catholic Church are located within a short distance. In terms of healthcare facilities, Franciscan St Francis Health and Riley Hospital For Children are nearby for any medical emergencies. Overall, this area provides a blend of convenience, entertainment, and healthcare options that would suit seniors looking for a vibrant community in which to reside.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Meijer Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Market District Pharmacy (2.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Transportation

• National Car Rental (0.1 miles)

Theaters

• Flix Brewhouse (0.4 miles)
• Regal Ua Galaxy - Indianapolis (5.8 miles)

Restaurants

• Union Brewing Company (0.9 miles)
• Caliente Mexican Restaurant (0.9 miles)
• Bru Burger Bar (1.6 miles)
• La Hacienda (2 miles)
• McDonald's (2.1 miles)
• Kona Grill (2.6 miles)
• Chipotle Mexican Grill (2.9 miles)

Physicians

• Siwy Plastic Surgery (1.1 miles)
• Indiana Health Group (1.7 miles)
• Abrams EyeCare Associates (1.7 miles)
• Ascension Medical Group - St Vincent - Infectious Disease (1.7 miles)
• St.Vincent Carmel Hospital (1.9 miles)
• IU Health Physicians Northside Adult & Pediatric Care - IU Health North Hospital Offices (1.9 miles)
• IU Health Family & Internal Medicine - IU Health North Hospital Medical Office Building (1.9 miles)

Parks

• Central Park Playground (1.2 miles)
• Meadowlark Park (1.6 miles)
• Gray Road Park (2.3 miles)
• Founders Park (2.7 miles)
• Cool Creek Park & Nature Center (3.5 miles)
• Lakeside Park (4.7 miles)

Places of Worship

• Orchard Park Presbyterian Church (1.3 miles)
• Hazel Dell Christian Church (4 miles)
• College Park Church (4.8 miles)
• Second Presbyterian Church (4.8 miles)
• St Luke Catholic Church (5 miles)
• Holy Trinity Church (5.2 miles)

Hospitals

• Franciscan St Francis Health (1.9 miles)
• Riley Hospital For Children (2.4 miles)
• St Vincent Hospital Trauma ICU (5.2 miles)
• Trauma /Neuro ICU (5.2 miles)
• Community Heart And Vascular Surgery ICU Waiting Room (5.8 miles)
• Community (6 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (2.9 miles)
• Panera Bread (3 miles)
• Starbucks (3.3 miles)