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Carmel Health & Living Community in Carmel, IN

Carmel Health & Living Community is a nursing home community in Carmel, IN.

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Carmel Health & Living Community in Carmel, IN

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118 Medical Drive, Carmel, IN 46032

For more information about senior living options: (866) 208-4318

3.3 from 72 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
6
1 stars
25

Overall Review of Carmel Health & Living Community

differentiator 9 reviews mention this

Memory care is consistently praised

Memory care staff and programming are repeatedly described as kind and knowledgeable.

Multiple reviews specifically call out the Memory Care or dementia wings, describing staff who treat residents with respect and engage them in everyday activities. Residents and families also mention health monitoring and therapy support as part of how care is delivered. Several reviewers contrast that experience with the stress of dementia, saying the unit helped them feel confident about care and daily wellbeing.

common 10 reviews mention this

Staff responsiveness stands out

Residents and families often describe staff as attentive and quick to help.

Across reviews, people describe nurses and aides checking in, responding to requests, and keeping families informed about changes in condition. Some reviewers also mention care meetings and the ability to get questions answered when concerns come up. Even where reviews are negative, they frequently point to missed calls, delayed responses, or inconsistent follow-through, which underscores how central communication is to the experience.

common 7 reviews mention this

Dining draws mixed feedback

Food quality and temperature are a frequent point of discussion for families.

Some reviewers say meals meet expectations, including choosing from a menu and getting food prepared to preferences. Others describe meals arriving cold or not edible, and several mention severe dietary issues like allergies or lactose intolerance being handled incorrectly. A common thread is that dining quality is closely tied to overall satisfaction and trust in daily care.

  • A formal dining area with elegantly set tables and a grand piano in the background.
caveat 8 reviews mention this

Care consistency problems surface

Some reviews describe missed medications, delays, or staffing gaps affecting safety.

A recurring concern is inconsistent day-to-day care, with reports of medications not given on time or not administered as expected. Several reviews also describe delays in getting help when needed, including residents waiting for assistance for extended periods and weekend staffing being too thin. A few reviews go further, describing neglect-related issues such as cleanliness failures, poor hygiene support, or serious health deterioration while in care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 188 resident community capacity 188 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Indianapolis International (19 miles away) Indianapolis International (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Meijer Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Market District Pharmacy (2.1 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.3 miles)

Transportation

  • National Car Rental (0.1 miles)

Theaters

  • Flix Brewhouse (0.4 miles)
  • Regal Ua Galaxy - Indianapolis (5.8 miles)

Restaurants

  • Union Brewing Company (0.9 miles)
  • Caliente Mexican Restaurant (0.9 miles)
  • Bru Burger Bar (1.6 miles)
  • La Hacienda (2 miles)
  • McDonald's (2.1 miles)
  • Kona Grill (2.6 miles)
  • Chipotle Mexican Grill (2.9 miles)

Physicians

  • Siwy Plastic Surgery (1.1 miles)
  • Indiana Health Group (1.7 miles)
  • Abrams EyeCare Associates (1.7 miles)
  • Ascension Medical Group - St Vincent - Infectious Disease (1.7 miles)
  • St.Vincent Carmel Hospital (1.9 miles)
  • IU Health Physicians Northside Adult & Pediatric Care - IU Health North Hospital Offices (1.9 miles)
  • IU Health Family & Internal Medicine - IU Health North Hospital Medical Office Building (1.9 miles)

Parks

  • Central Park Playground (1.2 miles)
  • Meadowlark Park (1.6 miles)
  • Gray Road Park (2.3 miles)
  • Founders Park (2.7 miles)
  • Cool Creek Park & Nature Center (3.5 miles)
  • Lakeside Park (4.7 miles)

Places of Worship

  • Orchard Park Presbyterian Church (1.3 miles)
  • Hazel Dell Christian Church (4 miles)
  • College Park Church (4.8 miles)
  • Second Presbyterian Church (4.8 miles)
  • St Luke Catholic Church (5 miles)
  • Holy Trinity Church (5.2 miles)

Hospitals

  • Franciscan St Francis Health (1.9 miles)
  • Riley Hospital For Children (2.4 miles)
  • St Vincent Hospital Trauma ICU (5.2 miles)
  • Trauma /Neuro ICU (5.2 miles)
  • Community Heart And Vascular Surgery ICU Waiting Room (5.8 miles)
  • Community (6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3 miles)
  • Starbucks (3.3 miles)

Frequently Asked Questions

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