Carmel Health & Living Community

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Carmel Health & Living Community

118 Medical Drive, Carmel, IN 46032

For more information about senior living options: (844) 490-3973

3.7 from 12 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Carmel Health and Living Community is described as friendly and caring, demonstrating a genuine concern for the residents' well-being.
  • pro Residents enjoy a clean environment with well-maintained facilities, including private rooms and pleasant public areas for visiting.
  • pro The therapy team receives high praise for their effectiveness in helping residents achieve their rehabilitation goals.
  • pro Many residents are able to participate in various activities, promoting socialization and engagement within the community.
  • pro Family members appreciate the efforts of the staff to make the residents happy and comfortable in their living space.
  • pro The facility offers a variety of meal options, and visitors report that the food is not bad, with choices available for different preferences.
  • pro Overall, Carmel Health and Living Community is viewed positively by some families who feel it provides a good home for the elderly.

Cons

  • pro The care on weekends is terrible due to insufficient staffing, putting residents at risk.
  • pro The staff was barely helpful during the initial admittance of a resident, causing delays in necessary care discussions.
  • pro The facility did not act as a fiduciary custodian of financial outcomes, leading to financial burden on family members.
  • pro Communication from the company is poor, with no outreach after a resident's passing before filing lawsuits for outstanding bills.
  • pro Nursing care is atrocious, with patients left in their own filth and receiving unnecessary medications.
  • pro Staff turnover is high, resulting in inconsistent care and familiarity for patients.
  • pro Transportation issues lead to missed critical appointments for residents.
  • pro Food quality is consistently poor, often served cold and not as ordered.
  • pro Some residents appear dazed and unengaged while sitting around the facility.
  • pro Despite being clean overall, there are evident issues with the level of interaction and care provided to residents.

Review

The reviews for Carmel Health and Living Community present a stark contrast in experiences among residents and their families, revealing deep divides in perceptions of care, staffing levels, communication, and overall satisfaction. On one hand, some reviewers commend the facility for its cleanliness, attentive staff, and effective rehabilitation programs. They point to instances where patients have made significant progress and felt well cared for during their stay. Testimonies highlight positive interactions with the therapy team, describing them as friendly and dedicated to helping residents regain their independence. The facility's physical environment is largely praised for being well-kept, offering private rooms that allow residents to personalize their space and communal areas that encourage social interaction.

However, other reviews paint a troubling picture of neglectful care during weekends when staffing levels drop significantly. These accounts illustrate a disturbing reality where residents are left to fend for themselves due to inadequate staff availability. In these situations, critical needs can go unmet—medications may be mishandled or ignored entirely—and families express legitimate fears about the potential health risks associated with poor oversight. One reviewer shared a harrowing story about a grandparent’s decline exacerbated by delayed care plan discussions and financial mismanagement on the part of the facility's administration. Such experiences lead many to feel that the community does not prioritize patient welfare as it should.

The frustrations extend beyond just staffing issues; there are reports of systemic problems within communication channels as well. Families often find themselves out of the loop regarding important changes in caregiving or billing practices. One individual recounted how they were forced into a financial obligation due to abrupt changes in insurance coverage without proper notification from management—a situation worsened by a lack of empathy following their family member’s passing which ultimately led to legal disputes over outstanding bills.

Additionally, criticisms are leveled at the nursing staff's performance. Although rehabilitation services appear efficient with enthusiastic therapists who strive to support their patients' recovery journeys, nursing care reportedly suffers from frequent lapses in hygiene management—particularly concerning incidents involving patients experiencing severe side effects from medications like laxatives. Reviewers describe distressing scenarios where individuals wait unassisted for extended periods while dealing with basic hygienic needs, raising alarm bells about dignity and respect in care.

In contrast to these negative experiences exist positive anecdotes celebrating moments of joy within the community's environment. Some visitors describe heartwarming interactions with staff members who go above and beyond during special occasions such as family visits or milestone events like weddings—a testament that there are pockets of genuine care flourishing amidst broader operational challenges. Personal stories emphasize what residents have cherished most: friendly staff interaction opportunities within beautifully maintained grounds that facilitate socialization among residents.

Ultimately, Carmel Health & Living Community demonstrates an intricate duality characterized by both commendable elements and serious deficiencies in eldercare provisions. While some feel reassured by kind-hearted employees committed to fostering an atmosphere conducive to healing and companionship—others remain anxious about possible dangers posed by insufficient oversight during vulnerable times throughout their loved ones’ stays at this facility. As families face tough decisions on behalf of elderly relatives needing assistance navigating this complex landscape—recognizing both strengths alongside weaknesses becomes crucial when considering suitable long-term arrangements tailored toward individual needs.

Features

Housing

  • 188 resident community capacity 188 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (19 miles away) Indianapolis International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carmel Health & Living Community in Carmel, IN is a welcoming assisted living community offering studio apartments for seniors looking for a comfortable and supportive living environment. Our community provides a range of amenities and care services to ensure our residents' needs are met.

In terms of amenities, we have an on-site beautician and beauty salon, allowing residents to easily access hair care and grooming services. We offer cable or satellite TV in each apartment for entertainment purposes. Our community operated transportation service ensures that residents can easily get around town for errands, appointments, or social outings.

We have a computer center for residents to stay connected with loved ones and engage in online activities. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled kitchen staff. For those who prefer more privacy, each apartment comes fully furnished with a kitchenette.

Our community also provides various spaces for recreation and relaxation, including a fitness room, gaming room, garden, outdoor space, small library, and wellness center. Residents can participate in planned daily activities or take advantage of concierge services to plan day trips or resident-run activities.

For peace of mind, we offer 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Our staff is trained to provide assistance with transfers for those who may need mobility support. Medication management is also available to ensure proper administration of medications.

Dining at our community takes into consideration any special dietary restrictions that residents may have. We strive to accommodate individual needs and preferences when it comes to meal preparation and service.

Located conveniently near various amenities in the surrounding area, our community has four cafes, six parks, 16 pharmacies, 22 physicians' offices nearby. There are also plenty of restaurants for residents to explore as well as places of worship and theaters within close proximity. Transportation arrangements can be made easily for those who wish to visit nearby hospitals when needed.

Overall, Carmel Health & Living Community offers a comprehensive and compassionate assisted living experience, providing residents with a comfortable home, a range of amenities, and personalized care services to support their well-being and enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Meijer Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Market District Pharmacy (2.1 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.3 miles)

Transportation

  • National Car Rental (0.1 miles)

Theaters

  • Flix Brewhouse (0.4 miles)
  • Regal Ua Galaxy - Indianapolis (5.8 miles)

Restaurants

  • Union Brewing Company (0.9 miles)
  • Caliente Mexican Restaurant (0.9 miles)
  • Bru Burger Bar (1.6 miles)
  • La Hacienda (2 miles)
  • McDonald's (2.1 miles)
  • Kona Grill (2.6 miles)
  • Chipotle Mexican Grill (2.9 miles)

Physicians

  • Siwy Plastic Surgery (1.1 miles)
  • Indiana Health Group (1.7 miles)
  • Abrams EyeCare Associates (1.7 miles)
  • Ascension Medical Group - St Vincent - Infectious Disease (1.7 miles)
  • St.Vincent Carmel Hospital (1.9 miles)
  • IU Health Physicians Northside Adult & Pediatric Care - IU Health North Hospital Offices (1.9 miles)
  • IU Health Family & Internal Medicine - IU Health North Hospital Medical Office Building (1.9 miles)

Parks

  • Central Park Playground (1.2 miles)
  • Meadowlark Park (1.6 miles)
  • Gray Road Park (2.3 miles)
  • Founders Park (2.7 miles)
  • Cool Creek Park & Nature Center (3.5 miles)
  • Lakeside Park (4.7 miles)

Places of Worship

  • Orchard Park Presbyterian Church (1.3 miles)
  • Hazel Dell Christian Church (4 miles)
  • College Park Church (4.8 miles)
  • Second Presbyterian Church (4.8 miles)
  • St Luke Catholic Church (5 miles)
  • Holy Trinity Church (5.2 miles)

Hospitals

  • Franciscan St Francis Health (1.9 miles)
  • Riley Hospital For Children (2.4 miles)
  • St Vincent Hospital Trauma ICU (5.2 miles)
  • Trauma /Neuro ICU (5.2 miles)
  • Community Heart And Vascular Surgery ICU Waiting Room (5.8 miles)
  • Community (6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3 miles)
  • Starbucks (3.3 miles)

Frequently Asked Questions

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