Holiday Rivers Edge

Pros

• Residents appreciate the friendly and supportive staff at River's Edge, fostering a welcoming community atmosphere.
• Many families have found the activities and engagement options provided at River's Edge to be enjoyable and beneficial for their loved ones.
• The facility is praised for its cleanliness and spaciousness, contributing to a pleasant living environment for residents.
• Several reviews highlight the value of services offered, including three meals a day and transportation assistance to appointments, making it a convenient choice for residents.
• One resident expressed satisfaction with the variety and quality of food prepared by the Executive Chef, noting his dedication to providing delicious meals.
• Long-term residents have reported that they feel happy with their decision to live at River's Edge, citing it as a place that meets their needs effectively over time.
• The location is favored by residents due to its proximity to medical facilities and other conveniences in the area.
• The sense of community among residents is highlighted, with many enjoying social interactions and activities together.
• Positive experiences during tours have led potential residents and families to feel confident about choosing River’s Edge for their loved ones’ care.
• Some reviewers noted improvements in management could enhance the overall experience even further but still recognize the efforts made by existing staff members.

Cons

• The management at River's Edge is inconsistent, with three different managers in one year, leading to a lack of communication and stability.
• The food quality is poor, with complaints about it making residents sick, indicating a need for a real chef.
• There have been ongoing issues with pests, including snakes and insects, creating an uncomfortable living environment.
• Many residents feel that the facility is more like a jail due to restrictions on personal mobility aids like rollators during meals.
• There are reported instances of insufficient cleaning services and inadequate security at night.
• High staff turnover has resulted in canceled activities and overworked employees, negatively impacting resident satisfaction.
• Communication from management has been lacking, leading to confusion and frustration among both residents and their families.
• Some tours of the facility revealed unpleasant odors and unclean environments, contributing to a negative impression of the overall quality of care provided.
• There have been complaints about rude dining room servers impacting the dining experience for residents.
• The facility failed to return a deposit from a former resident's family member despite repeated requests, reflecting poorly on their customer service practices.

Review

River's Edge by Barclay House has generated a mix of responses from residents and their families, highlighting various aspects of the facility including its amenities, staff performance, food service, and overall management. One of the most attractive features for residents is the independent-living setup that includes essential services such as transportation for appointments and community outings, three meals daily, and housekeeping. Residents are also provided with mobile devices to ensure quick access to medical assistance when needed. However, despite these appealing provisions, several recurring issues have marred the experience for many.

A significant point of contention among residents is the management structure at River's Edge. Several reviews express frustration over high staff turnover rates and a lack of consistent leadership. Over a short period, three different managers have been reported, leading to instability in operations. This inconsistency appears to have resulted in poor communication regarding important issues like rent increases—an unsettling situation in which tenants receive little information about potential price hikes. The high turnover has also contributed to a feeling of neglect regarding essential services; some residents report inadequate cleaning schedules and cancellation of activities due to staff shortages.

The food service at River's Edge has come under fire as well. While some residents appreciate the variety offered by an executive chef who is praised for his commitment to quality meals, others have had distressing experiences with food that they describe as unappetizing or even harmful. Families report concerns about their loved ones becoming ill from meals that were served or expressing dissatisfaction with taste and preparation quality. A few reviews specifically call for a need for a more adept culinary team capable of providing better dining experiences since food can heavily influence resident satisfaction.

Adding to these grievances are complaints regarding pest control within the facility. Some residents recount distressing encounters with bugs ranging from roaches to snakes—a finding that raises serious concerns about cleanliness and maintenance standards throughout River’s Edge. The erratic upkeep may contribute to an environment that feels more like a prison than a supportive independent living community; some residents lament feeling restricted in their personal freedoms due to unreasonable policies concerning mobility aids during meal times.

Despite these criticisms, there are also positive evaluations affirming the warm atmosphere cultivated among some staff members and fellow residents. Many individuals note how welcoming both employees and other inhabitants can be, fostering a sense of community that many cherish deeply. Activities such as yoga sessions and bingo nights enrich lives significantly by keeping residents engaged socially—a factor seen as crucial for emotional wellbeing in retirement living arrangements.

Overall opinions on River's Edge convey a complicated reality: while numerous families highlight aspects such as friendly staff interaction and fulfilling activities, significant operational weaknesses hinder what could be an exemplary senior living experience. Until management stabilizes further improvements are made—especially regarding food quality and pest control—the prospect remains uncertain whether one can wholeheartedly recommend this facility without reservations about its reliability or cleanliness reputation.

This area of Savannah, Georgia offers a variety of medical facilities, including physicians specializing in behavioral health, neurology, psychiatry, urology, and imaging services. The proximity to hospitals such as St Joseph's/Candler Health and Memorial Health University Medical Center provides convenient access to healthcare services. Additionally, there are several pharmacies nearby for easy access to medication. In terms of dining options, there are fast food restaurants like McDonald's and Wendy's as well as sit-down establishments like Green Tea Restaurant and Bonefish Grill. For outdoor recreation, Lake Mayer Park and Daffin Park are within a short drive, offering opportunities for leisurely walks or picnics. Overall, this area provides a balanced mix of medical services, dining choices, and recreational facilities that may appeal to seniors looking for a convenient and vibrant community in which to live.

Physicians

• Behavioral Health Association (0.2 miles)
• Savannah Neurology Specialists (0.2 miles)
• Memorial Medical Associates (0.2 miles)
• Arnold F. Negrin Psychiatry (0.3 miles)
• Savannah Psychiatry (0.4 miles)
• Urology Specialists of Coastal Georgia PC (0.4 miles)
• PET Imaging Center Of Savannah (0.4 miles)

Hospitals

• St Joseph's/Candler Health (0.2 miles)
• Memorial Neuro ICU (1.2 miles)
• Memorial Heart and Vascular (1.3 miles)
• Memorial University Medical Center - Pediatric ICU (1.3 miles)
• Memorial Health University Medical Center Answerone/Nurseone/Switchboard (1.3 miles)
• Georgia Regional Hospital (1.3 miles)
• Dva Renal Healthcare (2.5 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Health Delivery Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Candler Prescription Center at Candler Hospital (1 miles)
• Compounding Solutions of Savannah (1 miles)
• Kroger Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)

Restaurants

• McDonald's (0.5 miles)
• Green Tea Restaurant (0.6 miles)
• Ole Times Country Buffet (0.8 miles)
• Baker's Pride Bakery (0.8 miles)
• Sunnyside Up (0.8 miles)
• Bonefish Grill (1 miles)
• Wendy's (1 miles)

Parks

• Lake Mayer Park (1.6 miles)
• Daffin Park (2.4 miles)
• Ardsley Park - Hedman Park (2.5 miles)