3081 Taft St, Hollywood, FL 33021
For more information about senior living options: (844) 490-3973
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The property is good. The people are good.
The information office worker does not know how to do his job. The reviewer was treated very poorly in the office. The grandmother, who is 83, had a bad experience at Federation Plaza with Mrs. Alicia. Mrs. Alicia does not know how to deal with elderly people. If she cannot help the elderly, Mrs. Alicia is not ready to work there.The property is described as solid and appealing in its own right, with a steady flow of people who come to rent and settle into the building. There's a sense that the place has strong appeal for tenants and that the rental side of the operation operates with a certain level of activity. Overall, the impression is that the property itself works well enough and draws interest from prospective renters, even as there are notable concerns raised about how some aspects of the management and staff handle certain responsibilities.
However, there is clear dissatisfaction with the information office and the people who work there. The review notes that the person in the information office does not seem to know how to do his job, implying a level of incompetence or a gap in training. This criticism points to a broader frustration with the way information and guidance are provided to residents or visitors, suggesting that important queries or needs are not being properly addressed.
The writer also recounts personal treatment during an interaction in that office, describing the experience as very poor. The language indicates that the interaction left the writer feeling mishandled or disrespected, underscoring a perception of poor customer service and a lack of professionalism in how office staff relate to those who seek help.
A particularly distressing element for the writer is the experience of their elderly grandmother. The grandmother is 83 years old and has been living at Federation Plaza for 12 years, a long-standing association with the place that makes the negative experience even more troubling. The reviewer singles out Mrs. Alicia, an office staff member, as someone with whom the grandmother has had bad experiences. This personal connection amplifies the sense of disappointment and concern about how elderly residents are treated.
There is a strong statement about the responsibilities of staff when dealing with elderly people. The writer argues that Mrs. Alicia should know how to handle the needs and concerns of older residents, emphasizing empathy and appropriate service. The claim is that if someone cannot assist the elderly or meet their needs, they should not be working in that role at Federation Plaza. This sentiment reflects a demand for better training, sensitivity, and accountability among staff who interact with vulnerable residents.
Taken together, the account paints a picture of a property that is favorable in its basic function as a place to live and rent, but whose frontline office operations and interpersonal handling fall short of the expectations of residents. The grandmother's long tenure and the specific complaints about Mrs. Alicia highlight a broader call for improved customer service, more compassionate treatment of elderly residents, and enhanced support for those who rely on office staff for guidance and assistance. The overall message is a call for real changes in how staff engage with tenants and visitors, particularly seniors, to ensure that the experience at Federation Plaza meets basic standards of care and professionalism.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Fort Lauderdale-Hollywood International (3 miles away) Miami International (18 miles away)Federation Plaza in Hollywood, FL is a vibrant and convenient assisted living community situated in the heart of the city. This bustling neighborhood offers a plethora of amenities and services to cater to the needs of its residents.
Within walking distance, there are numerous cafes where residents can enjoy a cup of coffee or meet with friends for a light meal. For those who enjoy outdoor activities, there are four parks nearby, allowing residents to explore nature, exercise, or simply relax amidst beautiful surroundings.
Healthcare needs are also well taken care of in Federation Plaza's vicinity. With 18 pharmacies and two physicians conveniently located nearby, residents have easy access to medication and medical consultations whenever necessary. Additionally, this community prioritizes the well-being of its occupants by having two hospitals in close proximity for any urgent healthcare requirements.
Dining experiences are diverse and plentiful with 10 restaurants near Federation Plaza. Whether residents crave gourmet cuisine, international flavors, or local favorites, they can easily find an eatery that suits their taste buds.
Transportation options abound around this community as well. With 15 available transportation services nearby, including public transportation and ride-sharing platforms, residents can easily commute within the city or explore neighboring areas without any hassle.
Federation Plaza perfectly combines convenience and comfort for its senior living population while providing them with a sense of security through its proximity to healthcare facilities.
Federation Plaza is located at 3081 Taft St, Hollywood, FL 33021 in Broward County, Florida
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