Newport Home Care

2811 Cleveland Street, Hollywood, FL 33020

For more information about senior living options: (844) 490-3973

4.6 from 11 reviews
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Assisted Living Board and Care Home

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    Overall Review of Newport Home Care

    Pros

    • pro Newport Home Care stepped in like a team of angels during a very difficult time for a family.
    • pro Dana the caregiver arrived; she was well trained, thoughtful, a "miracle worker", according to the family.
    • pro The agency mobilized a team of caregivers within 24 hours to provide compassionate and skilled care for Mom.
    • pro Maria R went above and beyond, attending medical visits and maintaining consistency with the medical team.
    • pro Suzanne did a majority of the evening shifts, with care and concern evident.
    • pro Newport Home Care owners and staff are committed to providing top-notch care with heart and passion.
    • pro Nollie ensures that the best caregiver is provided.
    • pro Eric ensures that caregivers are well trained and ready to go.
    • pro Teri ensures that quality care is delivered in a compassionate way.

    Cons

    • pro Newport Home Care was described as extremely unreliable with missed shifts and no available replacements.
    • pro A caregiver was accused of not performing basic chores, lying about completing them, and leaving dirty dishes and a filthy litter box.
    • pro The caregiver allegedly refused to take the patient to the doctor because of a lack of a wheelchair.
    • pro The caregiver charged the patient for lunch and it was not properly approved or reimbursed.
    • pro The reviewer stated they would not use Newport Home Care again and would not recommend it.

    Review

    Newport Home Care comes through in many ways, leaving a strong impression of a company that truly cares about both its clients and the people who support them. Across multiple stories, the team is described as caring, professional, and consistently supportive. Families note that staff treat everyone with respect and kindness, and that compassion isn't just a word on a brochure - it's something you can feel in the way the caregivers and coordinators interact with clients and with one another. It's clear that this organization places a high value on human connection, and that sense of warmth and dedication resonates with both clients and their loved ones.

    In the most challenging moments, Newport Home Care shines brightest. When a mother had fallen and was initially resistant to help, the team stepped in with a blend of compassion and practical guidance. Teri, a coordinator known for thoughtful, reassuring communication, helped ease the family's concerns, and Dana, the first caregiver on the scene, made a rapid, meaningful connection with the mom and even with the dad. Described as well trained and truly caring, Dana became a pivotal figure - so much so that the family later requested around-the-clock support, and Newport Home Care assembled a skilled team within a day. The caregivers are praised for bringing a smile and grace to difficult situations and for providing care that addressed both physical needs and emotional comfort during a time of serious health decline.

    Beyond a single crisis, the agency earns praise for its reliability, accessibility, and person-centered approach. One reviewer recounts finding Newport Home Care through a chance observation of a caregiver working with a client in another facility, which led to a trusted introduction to the agency. Andy emerged as the main caregiver for a beloved father, earning the family's full trust, while Teri handled scheduling and kept lines of communication open. The reviewer notes that Andy's care was notable for its attentiveness and reliability, and that Teri remained a steady resource for questions, changes, and scheduling challenges. The emphasis on dementia care is particularly strong, with the team shown to be thoughtful and patient in navigating the complexities of memory loss and decline.

    Several accounts highlight the agency's proactive leadership in coordinating care and maintaining continuity, even when distance between the family and the client was a challenge. Maria R was singled out for going above and beyond, including accompanying the client to medical visits and ensuring consistency with the medical team. Suzanne, who worked many evening shifts, was also praised for her evident care and concern. Across reviews, the sense of a cohesive, supportive network - where caregivers, coordinators, and medical professionals work in sync - emerges as a defining strength. Families describe a seamless experience when it comes to arranging care, adapting to calendar changes, and meeting last-minute needs.

    Not every experience is without fault, however. One reviewer describes a troubling sequence of events that raised serious concerns about reliability and accountability. The caregiver assigned to their mother with dementia failed to perform basic chores, did not accompany the client to essential appointments, and seemed to misrepresent what was done. The reviewer recounts repeated scheduling issues, a caregiver who spent a lot of time on the phone rather than attending to tasks, and a lunch charge billed to the client's room that should not have happened. After requesting a replacement, the agency reportedly struggled to provide consistent coverage, and despite responsive supervisors, there were periods with no available caregivers to cover missed shifts. This experience stands in stark contrast to the many positive stories and serves as a cautionary example that, even in a company with a strong culture of care, reliability and appropriate supervision are critical.

    In the end, there is a broad, positive consensus about Newport Home Care's mission and strengths. Several reviewers emphasize that the owners and staff are deeply committed to providing high-quality, compassionate home care. Nollie is highlighted for ensuring that the best caregiver is assigned, Eric for ensuring proper training and readiness, and Teri for delivering care with genuine compassion. When families in Newport Beach need reliable in-home care, the message is clear: Newport Home Care is a trustworthy option worth considering, with a track record of heartfelt service and a dedication to helping families navigate the aging and caregiving journey with dignity and support. The overarching takeaway is that the agency embodies a strong, people-first ethic, while also acknowledging that, as with any service, continued focus on consistency and reliability is essential to serve every client well.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Lauderdale-Hollywood International (3 miles away) Fort Lauderdale-Hollywood International (3 miles away)
    • Miami International (18 miles away) Miami International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Newport Home Care in Hollywood, FL is a board and care home for individuals in need of assistance with their daily activities. The community offers a range of amenities to ensure the comfort and convenience of its residents. The spacious dining room provides an inviting atmosphere for meals, which can be specially prepared to accommodate any dietary restrictions. Each living space is fully furnished, allowing residents to move in seamlessly. The community also features a beautiful garden and outdoor space, where residents can spend time enjoying nature. Housekeeping services are provided to maintain cleanliness and tidiness in each residence. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.

    The Newport Home Care is committed to providing comprehensive care services tailored to meet the individual needs of each resident. Trained staff members are available to provide assistance with bathing, dressing, and transfers, ensuring the safety and well-being of residents. The community also coordinates with healthcare providers to ensure that all medical needs are met. This includes medication management and adherence to specific diabetes diets or other special dietary restrictions.

    Transportation arrangements are made for medical appointments as well as regular transportation needs within the community. Residents can enjoy scheduled daily activities that promote engagement and socialization within the community.

    Located in Hollywood, FL, this assisted living community benefits from its convenient location near various amenities. There are two cafes nearby where residents can enjoy a cup of coffee or a meal outside the community. Additionally, there are four parks nearby for those who enjoy spending time outdoors. For easy access to prescriptions or medical supplies, there are 18 pharmacies in close proximity. Two physicians and one hospital ensure that medical care is readily available when needed. Seven restaurants offer dining options outside the community, providing additional choices for meals and social outings. Transportation options such as taxis or rideshare services are plentiful with 14 transportation services nearby.

    Overall, the Newport Home Care in Hollywood, FL provides a nurturing and supportive environment for individuals in need of assistance with their daily activities. With its range of amenities, personalized care services, and convenient location, residents can enjoy a comfortable and fulfilling lifestyle within the community.

    Nearby Places of Interest

    Hospitals

    • Joe DiMaggio Children's Hospital (1 miles)
    • Memorial Hospital Pembroke (5.1 miles)

    Physicians

    • Stark Vision Hollywood Oakwood Plaza (1 miles)
    • Comprehensive Health & Wellness Center, P.A. (1.4 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)

    Parks

    • Topeekeegee Yugnee Park (1.4 miles)
    • Poinciana Park (1.9 miles)
    • Harry Berry Park (3.2 miles)
    • South City Beach Park (3.9 miles)
    • Founders Park (5.2 miles)
    • River Run Park (7 miles)
    • Scott Park (7.2 miles)

    Restaurants

    • Tarks Of Dania Beach (1.5 miles)
    • Lime Fresh Mexican Grill (1.9 miles)
    • Subway (2.7 miles)
    • Wendy's (2.8 miles)
    • Marky S Hard Rock (3.6 miles)
    • La Familia Tacos & Tequila (3.7 miles)
    • Serafina Miami (4.7 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Rosetta Bakery (4.7 miles)
    • Starbucks (6.6 miles)
    • Starbucks (7 miles)

    Transportation

    • Concourse G (3.4 miles)
    • TSA Security Checkpoint (3.4 miles)
    • Spirit Airlines (3.5 miles)
    • JetBlue Airways Terminal (3.5 miles)
    • Terminal 4 (3.5 miles)
    • Concourse F (3.5 miles)
    • JetBlue Check-in (3.5 miles)

    Theaters

    • AMC Aventura 24 (4.9 miles)

    Frequently Asked Questions

    Where is Newport Home Care?

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