2811 Cleveland Street, Hollywood, FL 33020
For more information about senior living options: (844) 490-3973
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Newport Home Care comes through in many ways, leaving a strong impression of a company that truly cares about both its clients and the people who support them. Across multiple stories, the team is described as caring, professional, and consistently supportive. Families note that staff treat everyone with respect and kindness, and that compassion isn't just a word on a brochure - it's something you can feel in the way the caregivers and coordinators interact with clients and with one another. It's clear that this organization places a high value on human connection, and that sense of warmth and dedication resonates with both clients and their loved ones.
In the most challenging moments, Newport Home Care shines brightest. When a mother had fallen and was initially resistant to help, the team stepped in with a blend of compassion and practical guidance. Teri, a coordinator known for thoughtful, reassuring communication, helped ease the family's concerns, and Dana, the first caregiver on the scene, made a rapid, meaningful connection with the mom and even with the dad. Described as well trained and truly caring, Dana became a pivotal figure - so much so that the family later requested around-the-clock support, and Newport Home Care assembled a skilled team within a day. The caregivers are praised for bringing a smile and grace to difficult situations and for providing care that addressed both physical needs and emotional comfort during a time of serious health decline.
Beyond a single crisis, the agency earns praise for its reliability, accessibility, and person-centered approach. One reviewer recounts finding Newport Home Care through a chance observation of a caregiver working with a client in another facility, which led to a trusted introduction to the agency. Andy emerged as the main caregiver for a beloved father, earning the family's full trust, while Teri handled scheduling and kept lines of communication open. The reviewer notes that Andy's care was notable for its attentiveness and reliability, and that Teri remained a steady resource for questions, changes, and scheduling challenges. The emphasis on dementia care is particularly strong, with the team shown to be thoughtful and patient in navigating the complexities of memory loss and decline.
Several accounts highlight the agency's proactive leadership in coordinating care and maintaining continuity, even when distance between the family and the client was a challenge. Maria R was singled out for going above and beyond, including accompanying the client to medical visits and ensuring consistency with the medical team. Suzanne, who worked many evening shifts, was also praised for her evident care and concern. Across reviews, the sense of a cohesive, supportive network - where caregivers, coordinators, and medical professionals work in sync - emerges as a defining strength. Families describe a seamless experience when it comes to arranging care, adapting to calendar changes, and meeting last-minute needs.
Not every experience is without fault, however. One reviewer describes a troubling sequence of events that raised serious concerns about reliability and accountability. The caregiver assigned to their mother with dementia failed to perform basic chores, did not accompany the client to essential appointments, and seemed to misrepresent what was done. The reviewer recounts repeated scheduling issues, a caregiver who spent a lot of time on the phone rather than attending to tasks, and a lunch charge billed to the client's room that should not have happened. After requesting a replacement, the agency reportedly struggled to provide consistent coverage, and despite responsive supervisors, there were periods with no available caregivers to cover missed shifts. This experience stands in stark contrast to the many positive stories and serves as a cautionary example that, even in a company with a strong culture of care, reliability and appropriate supervision are critical.
In the end, there is a broad, positive consensus about Newport Home Care's mission and strengths. Several reviewers emphasize that the owners and staff are deeply committed to providing high-quality, compassionate home care. Nollie is highlighted for ensuring that the best caregiver is assigned, Eric for ensuring proper training and readiness, and Teri for delivering care with genuine compassion. When families in Newport Beach need reliable in-home care, the message is clear: Newport Home Care is a trustworthy option worth considering, with a track record of heartfelt service and a dedication to helping families navigate the aging and caregiving journey with dignity and support. The overarching takeaway is that the agency embodies a strong, people-first ethic, while also acknowledging that, as with any service, continued focus on consistency and reliability is essential to serve every client well.
The Newport Home Care in Hollywood, FL is a board and care home for individuals in need of assistance with their daily activities. The community offers a range of amenities to ensure the comfort and convenience of its residents. The spacious dining room provides an inviting atmosphere for meals, which can be specially prepared to accommodate any dietary restrictions. Each living space is fully furnished, allowing residents to move in seamlessly. The community also features a beautiful garden and outdoor space, where residents can spend time enjoying nature. Housekeeping services are provided to maintain cleanliness and tidiness in each residence. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.
The Newport Home Care is committed to providing comprehensive care services tailored to meet the individual needs of each resident. Trained staff members are available to provide assistance with bathing, dressing, and transfers, ensuring the safety and well-being of residents. The community also coordinates with healthcare providers to ensure that all medical needs are met. This includes medication management and adherence to specific diabetes diets or other special dietary restrictions.
Transportation arrangements are made for medical appointments as well as regular transportation needs within the community. Residents can enjoy scheduled daily activities that promote engagement and socialization within the community.
Located in Hollywood, FL, this assisted living community benefits from its convenient location near various amenities. There are two cafes nearby where residents can enjoy a cup of coffee or a meal outside the community. Additionally, there are four parks nearby for those who enjoy spending time outdoors. For easy access to prescriptions or medical supplies, there are 18 pharmacies in close proximity. Two physicians and one hospital ensure that medical care is readily available when needed. Seven restaurants offer dining options outside the community, providing additional choices for meals and social outings. Transportation options such as taxis or rideshare services are plentiful with 14 transportation services nearby.
Overall, the Newport Home Care in Hollywood, FL provides a nurturing and supportive environment for individuals in need of assistance with their daily activities. With its range of amenities, personalized care services, and convenient location, residents can enjoy a comfortable and fulfilling lifestyle within the community.
Newport Home Care is located at 2811 Cleveland Street, Hollywood, FL 33020 in Broward County, Florida
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