Mariposa Retirement Home

Pros

• The Symphony at Delray is a clean, well-maintained community with no odor, even though many residents are incontinent.
• The staff is consistently pleasant, helpful, and caring.
• Nurse Connie is hands-on, highly accessible, and answers questions with cheer and dedication.
• Eva's activities keep residents engaged and active throughout the day.
• Maintenance staff like Mr. Chino go above and beyond to assist residents and families.
• The care team, including nurses and therapists, is well-directed under Executive Director Sophia Rich.
• Families feel reassured that their loved ones are in good hands at Symphony.
• New residents are warmly welcomed and quickly become part of a supportive community.
• The dining team encourages residents to choose foods they enjoy, fostering a positive dining experience.
• The memory care unit is run with excellence, with leadership on top of every need.
• Accommodations are comfortable and home-like, with apartments that residents find adorable and spacious.
• The community offers an all-inclusive, cruise-ship?like experience with chef-prepared meals, housekeeping, transportation, daily activities, theater, salon, utilities, and more.

Cons

• The person at the front wasn't as friendly.
• One reviewer found it overrated, stated the aides are originals, didn't meet the requirements promised, and would not recommend.
• A reviewer rated appearance highly but gave memory care a very low score, saying the facility is grossly understaffed and misrepresents the amount of staff and level of care.
• The reviewer suggested that the State of Florida should investigate what the facility actually provides.
• A reviewer claimed the dining area staff aren't kind enough to residents and their guests.
• A reviewer alleged a nurse in memory care named Constance yells at patients, shoves food into their mouths when they aren't eating quickly enough, lacks bedside manner, and should not be a nurse.

Review

Symphony at Delray emerges in these impressions as a highly regarded memory care and assisted living community that many families feel confident about when they need to place a loved one. Across the reviews, the facility is consistently described as clean and well-kept, with a calm, odor-controlled environment that stands out even given the realities of a memory care population. Several families note that the space feels welcoming and well organized from the moment of arrival, with residents cared for in an atmosphere that blends homelike comfort with the amenities one might expect at a higher-end setting.

A core thread running through the praise is the accessibility and dedication of the nursing and caregiving team. Nurse Connie in charge is repeatedly highlighted as exceptionally hands-on, approachable, and reliable - someone who answers questions, offers thoughtful suggestions, and keeps concerns on her radar even when pressed for time by other meetings. Families consistently credit Connie with maintaining an open-door policy and a cheerful, helpful demeanor, especially during challenging moments when extra nursing support is needed. Alongside Connie, CNAs like Erna and Naresh are described as dependable and ready to provide support as needed, contributing to a sense that residents' day-to-day needs are seen and attended to with care.

The activities and programming are another area where Symphony at Delray earns praise. Eva, who runs the daily activities, is repeatedly cited as a key factor in keeping residents engaged and fulfilled during the daytime. The breadth of programming - across social, cognitive, and physical activity - helps residents stay active and connected, a theme echoed by families who describe their loved ones as more engaged and content as a result. In addition, the dining and wellness components, including the kitchen team and therapists, are cited as integral to a smooth daily rhythm, with the overall vibe described by some as vibrant and well-coordinated under strong leadership.

Leadership at Symphony at Delray receives particular commendation from many reviewers. Sophia Rich, often referred to as the General Manager (and affectionately as the Executive Director in some notes), is singled out as a superb leader whose guidance helps create a well-run community. Several statements praise the entire management team for their proactive approach to care and operations, describing the campus as having a clear sense of direction and purpose. The positive experience is reinforced by mentions of other key leaders, such as Kerry Santo/Santi in sales and marketing, who are credited with making transitions into the community smoother for families moving a loved one in, including arranging tours, facilitating clear communications, and helping families feel comfortable throughout the process.

Reviewers who have interacted with the administrative and support staff describe an overall culture of warmth and competence, though a few caveats appear. Some guests note a front desk experience that could be friendlier, and there are mentions of staff shortages that affect perceived levels of attentiveness in memory care at times. One reviewer specifically called out a nurse named Constance for behavior that they felt was inappropriate, including yelling and pushing mealtime pacing, highlighting that bedside manner and respect are essential areas where individual experiences can diverge. A separate comment described aides as not meeting certain expectations that had been promised in the admission agreement, underscoring the ongoing challenge of staffing levels in long-term care.

The experience of families on the move-in process and the broader community life further underscores the mixed but overall positive sentiment. Several reviewers describe an easy, supportive onboarding experience led by front-line staff like Karen and others who walk families through the process, along with nurses and care coordinators who set the tone for what life in the community can look like. The ability to connect remotely - through photos, FaceTime, and regular updates - also stands out for families who live out of state or far away, underscoring the sense that loved ones can stay closely connected with daily life and progress. One moving note from a relative in Ireland speaks to the warmth of the staff and the peace of mind gained from seeing a sibling well cared for, which resonates with a common theme: Symphony at Delray is frequently portrayed as a welcoming home away from home.

Beyond the care itself, the facility's all-inclusive model and the breadth of amenities contribute to a high-end, cruise-ship-like atmosphere that many reviewers interpret as a strong value proposition. In addition to three chef-prepared meals and weekly housekeeping, residents benefit from laundry and linen service, scheduled transportation for outings and appointments, daily programming and events, a movie theater, a wellness and fitness center, and a comprehensive safety system with emergency pendants. Utilities, even cable and internet, are included in the package, along with access to an on-site salon and barber shop, an in-house dining room with attentive servers, and plentiful opportunities for social interaction. Reviewers repeatedly highlight the sense that there is always something engaging to do, and that staff are enthusiastic about helping residents participate.

Overall, the collection of impressions paints a portrait of Symphony at Delray as a community that many families would choose again. The combination of clean environments, dedicated nursing leadership, responsive front-line staff, engaging activities, and a robust all-inclusive program contributes to a sense of security and satisfaction for many residents and their loved ones. At the same time, there are candid reminders that no facility is without its challenges - staffing levels, variable experiences with individual caregivers, and occasional gaps in customer service or communication - that families may want to consider and discuss openly. Taken together, the feedback suggests Symphony at Delray is widely perceived as a caring, well-managed place that often feels like home, with ongoing attention to improving where concerns arise and ensuring every resident can enjoy a dignified, active, and comfortable life.

This section of Delray Beach, Florida offers a variety of amenities and services that may be appealing to seniors looking for a vibrant and convenient community to call home. With numerous dining options such as Tin Roof, Elisabetta's Ristorante Bar Pizzeria, and Lulu's Cafe & Cocktails within walking distance, residents can enjoy delicious meals without straying too far from home. Nearby parks like Caloosa Park and Ezel H. Community Park provide opportunities for outdoor recreation and relaxation. For medical needs, there are several pharmacies and physicians in close proximity, ensuring easy access to healthcare services. Additionally, the presence of theaters like Cinemark and places of worship like Congregation B'nai Israel cater to social and spiritual interests. The Boynton Beach Tri-Rail Station is also conveniently located for those who rely on public transportation. Overall, this area offers a blend of convenience, entertainment, and essential services that make it a desirable location for senior living in Delray Beach.

Restaurants

• Tin Roof (0.1 miles)
• Elisabetta's Ristorante Bar Pizzeria (0.1 miles)
• El Camino (0.2 miles)
• Lulu's Cafe & Cocktails (0.4 miles)
• 3rd & 3rd (0.5 miles)
• Surf Shack Subs (0.9 miles)
• Chick-Fil-A (1.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)

Parks

• Caloosa Park (2.4 miles)
• Gulfstream Park (3.3 miles)
• Spanish River Park (4.2 miles)
• Ocean Front Park (5.1 miles)
• Ezel H. Community Park (6 miles)
• Mizner Bark Dog Park (6.3 miles)
• Boca Tierra Park (6.4 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (3.2 miles)
• Panera Bread (3.8 miles)
• Starbucks (5 miles)
• The Seed (5.2 miles)
• Starbucks (7.2 miles)
• Starbucks (7.4 miles)

Physicians

• Personal Physician Care PA (3.3 miles)
• Boynton Eye Institute PA (3.4 miles)
• National Spine & Pain Centers - Delray Beach (3.5 miles)
• Florida Eye Microsurgical Institute (3.8 miles)
• Cohen Medical Associates (4.6 miles)
• Imaging Center-Boynton Beach (4.6 miles)
• Martha Mercedes Rodriguez (4.6 miles)

Theaters

• Cinemark (5.5 miles)
• Cinemark Premier (6.3 miles)

Places of Worship

• Congregation B'nai Israel (5.9 miles)

Transportation

• Boynton Beach Tri-rail Station (6.5 miles)

Hospitals

• Christine E. Lynn Womens Health Center (7.1 miles)