Manorcare Health Services Boynton Beach

Pros

• The staff at Manor Care treated the reviewer's 91-year-old mother like a queen and provided attentive care.
• The facility is remarkable, with friendly staff who greet visitors with a smile and warm welcome.
• The nursing staff on the second floor, under the supervision of Supervisor Domita, has kept the reviewer's 99-year-old father alive for years through diligent and caring care.
• The facility offers a free certified Nurse Assistant program and provides job opportunities after completion of the program.
• The PT staff at Manor Care is excellent, leading to fast improvement and surprising the reviewer's doctor.
• During a tour of the facility, the Administrator impressed the reviewer by knowing all residents' names and maintaining a clean environment.
• The new director of Manorcare provided informative tours and ensured that all residents were well taken care of.
• Some staff members at Manor Care, such as Gracie and Greg, are friendly and committed to their work in providing quality care.

Cons

• The staff at Manor Care is understaffed and lacks communication with both patients and their families.
• Ginger, a staff member at Manor Care, was described as awful to interact with.
• The facility did not properly handle COVID-19 precautions, resulting in a resident contracting the virus.
• The care provided at Manor Care was described as uncaring and lacking dignity for loved ones.
• The facility made mistakes such as placing a patient in diapers when it was unnecessary and neglecting to address their medical needs.
• Manor Care's food was deemed inedible by a reviewer.
• The nursing staff at Manor Care lacked attention and responsiveness to patient needs, leading to severe dehydration and hospitalization.
• Staff members were unhelpful and unprofessional when contacted by phone.
• The facility was described as dirty and worn down, with an uncaring nursing staff.
• Valuables were reported missing from the facility, raising concerns about theft.
• Despite positive interactions with the administrator, Greg Leoce, negative experiences with nursing staff were reported.
• Nursing staff at Manor Care failed to monitor cardiac conditions of a resident recently diagnosed with congestive heart failure and MI.

Review

Manor Care, a facility located in Boynton Beach, Florida, has received mixed reviews from both satisfied and dissatisfied families. One reviewer praised the staff for their friendly and attentive care towards their 91-year-old mother, describing the facility as remarkable. The staff went above and beyond to assist her with anything she needed, answering questions and ensuring her comfort. The reviewer expressed gratitude for Manor Care's professionalism and genuine concern.

However, not all experiences at Manor Care were positive. Another reviewer criticized the facility for being understaffed and lacking communication skills. They mentioned that their 91-year-old mother caught Covid-19 while in a private room with no contact with other patients or families. The reviewer also mentioned issues with a staff member named Ginger who they believed should seek employment in another industry. They emphasized that staff members should wear masks regardless of vaccination status.

Another dissatisfied family member advised against sending loved ones to Manor Care if dignity is a priority. They shared their disappointment in the treatment of their loved one, mentioning unnecessary use of diapers, lack of proper care for wounds, minimal physical therapy sessions, and an incident where part of an antique bed fell off when it was used by emergency medical technicians. They criticized the facility's handling of low vital signs without intervention.

On the other hand, another reviewer praised Manor Care for its dedicated nursing staff who provided excellent care on both the second and first floors. The diligent nurses were commended for prolonging the life of their 99-year-old father under their supervision. Furthermore, Patient Care Coordinator Julia was recognized as going above and beyond in her role.

In contrast to this positive review, one reviewer had a highly negative experience at Manor Care during their father's six-day stay. They felt that the nursing staff did not address their father's severe dehydration despite multiple attempts to communicate the issue. The lack of attention from third-string nursing staff alarmed them as they witnessed negligence in patient care. They expressed frustration with the facility's phone system and overall lack of responsiveness. The reviewer warned others to thoroughly research facilities before choosing Manor Care.

Another positive review appreciated the caring staff at Manor Care and highlighted their free certified Nurse Assistant program, offering post-school job opportunities. They regarded this as a great opportunity for those interested in healthcare professions.

Lastly, one reviewer shared their brief experience at Manor Care after transferring their husband from another hospital. Within four hours, they decided to remove him due to their perception of uncaring nurses and an unclean environment. They mentioned a lack of assistance when their husband's roommate fell out of bed and issues with missing clothing. The reviewer advised against sending loved ones to this facility and emphasized exploring other options.

In summary, opinions on Manor Care in Boynton Beach vary. While some families praised the friendly and attentive staff who treated residents like royalty, others expressed dissatisfaction with communication, cleanliness, and quality of care. Potential residents and their families are encouraged to thoroughly research and visit facilities before making a decision about long-term care options for their loved ones.

This section of Boynton Beach, Florida, offers a variety of amenities and services that cater to the needs of seniors. With several reputable physicians and medical centers nearby, residents have access to top-notch healthcare facilities. Additionally, there are numerous pharmacies in close proximity, making it convenient for seniors to fill their prescriptions. The area also boasts a selection of well-regarded restaurants and cafes, providing plenty of dining options for those looking to enjoy a meal out. For entertainment, there is a nearby theater where residents can catch the latest movies. Overall, this part of Boynton Beach provides a comfortable and convenient environment for seniors seeking a vibrant community with easy access to essential services.

Physicians

• Boynton Eye Institute PA (0.6 miles)
• Florida Eye Microsurgical Institute (1.3 miles)
• Imaging Center-Boynton Beach (1.8 miles)
• Martha Mercedes Rodriguez (1.8 miles)
• Diagnostic Centers of America (3.6 miles)
• Orthopedics of the Palm Beaches (3.6 miles)
• National Spine & Pain Centers - Delray Beach (3.6 miles)

Parks

• Caloosa Park (0.6 miles)
• Gulfstream Park (2.4 miles)
• Ocean Front Park (3.5 miles)
• Ezel H. Community Park (3.6 miles)
• Spanish River Park (7 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)

Restaurants

• Sakkio Japan (1 miles)
• Chick-Fil-A (2 miles)
• Sonic Drive-In (2.1 miles)
• Tijuana Flats (2.2 miles)
• 3rd & 3rd (2.5 miles)
• Lulu's Cafe & Cocktails (2.6 miles)
• Elisabetta's Ristorante Bar Pizzeria (2.8 miles)

Cafes

• Panera Bread (2.1 miles)
• The Original Brooklyn Water Bagel Co. (3.2 miles)
• Starbucks (5 miles)
• Starbucks (6.2 miles)

Theaters

• Cinemark (2.6 miles)

Transportation

• Boynton Beach Tri-rail Station (3.9 miles)

Hospitals

• Jfk Cath Lab (6.9 miles)
• Jfk Transport (6.9 miles)
• Baptist Health Bethesda Hospital West (7 miles)