St Andrew Towers Inc

Pros

• Residents describe the staff as decisive, kind, and fair.
• The building, grounds, and apartments are well kept and secure, with 24-hour security.
• On-site maintenance and management on site five days a week ensure timely handling of issues.
• There are multiple on-site gathering areas and a monthly calendar of activities.
• The location provides easy access to parks, a church, and nearby shopping, with transit services that come onto the grounds.
• Emotional support and service dogs are welcome and accommodated in compliance with ADA and FHA.
• Management and staff are consistently kind and accommodating, even during health crises.
• Residents feel safe, cared for, and treated like family, rating Saint Andrews Towers highly.

Cons

• There is no swimming pool available despite the Florida location.
• A reviewer alleges a security deposit refund was promised but not returned, with threats of legal action.
• A staff member (Tracy Ansonia) is described as not understanding an extenuating medical situation and as saying the deposit would not be returned.
• The reviewer says staff hung up on them when asking about availability and called for new staff due to disrespect.
• The early move-out policy is viewed as prioritizing money over residents' well-being.
• A reviewer questions how a Catholic-affiliated facility can treat residents this way.

Review

Saint Andrews Towers comes across in the collected voices of residents and family members as a senior living community that prides itself on safety, cleanliness, and a strong sense of belonging. Across multiple testimonials, the building and grounds are described as well kept, with on-site maintenance staff maintaining both the interiors and the exterior, and 24-hour security providing an ongoing sense of protection. Management is said to be on site five days a week, ready to address issues decisively, and residents repeatedly note that staff members are kind, fair, and professional. The overall impression is of a place where daily life is organized, well managed, and oriented toward the comfort and peace of mind of its elderly residents.

A recurring theme in the praise is the visible commitment to a vibrant, social living environment. There are dedicated on-site spaces where seniors can gather, socialize, and participate in activities, with a monthly calendar distributed to residents at the start of each month. The sense of community is reinforced by the closeness of the building to local amenities: Saint Andrews Towers sits between Mullins Park and Saint Andrews Catholic Church, making it easy to access additional activities and resources. Proximity to major shopping and pharmacies is highlighted, and for residents who no longer drive, multiple public transportation options directly service the grounds, ensuring that independence does not have to end with age. Several residents express appreciation for the social and recreational opportunities that help maintain daily quality of life.

The human side of the experience is also foregrounded in several intimate stories. One reviewer explains that their father, who is blind, recently faced a serious health setback, spending weeks in the ICU and then in rehab before moving in. The narrative emphasizes that management was exceptionally kind and accommodating throughout that difficult period. Since moving in, the father has regained health, but the reviewer notes that his new health care needs are being met with ease and assurance, underscoring a sense of safety and ongoing support. Emotions and companionship matter here too; one reviewer describes feeling like part of a family rather than just a renter, and another notes that emotional support and service dogs are welcome, with compliance to the ADA and FHA cited as part of the environment. Taken together, these stories paint a portrait of a place where residents can rely not just on facilities and services, but on people who treat them with dignity and care.

Several residents extend the positive assessment by highlighting the everyday reliability of the staff and the sense of security that accompanies daily life. There are explicit mentions of the staff's professionalism in handling problems, organizing recreational activities, and maintaining a respectful, friendly tone in interactions. One resident, who has lived there for a year, expresses no negatives at all and notes the staff as a group being fit to be called favorites, underlining that the entire team contributes to an atmosphere that feels like home. The sentiment that the community is "clean and SAFE" with a superior staff and remarkable attention to detail recurs, reinforcing the impression of a well-run, supportive living environment where residents can feel comfortable and valued.

Not every note is unalloyed praise, however. A common complaint in the collection concerns the absence of a swimming pool, which one Florida resident unfortunately views as a missed amenity given the climate and lifestyle expectations for the area. This is framed as the one concrete drawback in an otherwise favorable appraisal, illustrating how even strong communities may fall short of every resident's ideal wish list. There is a practical sense among reviewers that some conveniences, while not essential, do impact overall satisfaction and enjoyment of the living environment.

The most pointed concerns center on financial and administrative interactions. One reviewer describes a troubling experience involving a deposit refund after an apartment move-out. According to that account, the staff circulated a letter on July 30 indicating that the refund had been approved, yet by October 31 no money had appeared, prompting accusations that the funds were being withheld. The reviewer suggests a sense of frustration and even intent to pursue legal action, painting a picture of a friction point where administrative processes and resident rights collided. A related part of the complaint touches on how extenuating circumstances - such as a family health crisis requiring earlier-than-expected move-out - were handled, with criticism directed at the need for a more compassionate or flexible approach to refunds in such cases. In another, separate note, a resident named Ami is described as expressing the impression that management would rather keep the money, a claim that amplifies concerns about how deposits and waivers are managed under special circumstances. The tone of these accounts is clearly one of disappointment with how financial matters were communicated and resolved.

Finally, there are remarks that underscore the community's identity within a broader social framework. Several reviews emphasize that Saint Andrews Towers operates as a supportive, low-income-friendly housing option, closely associated with Catholic health services and described as an excellent independent living facility within that ecclesial context. Other quick observations touch on the accessibility and visitability of the campus - describing it as a well-equipped, clean, and comfortable place to visit a relative, with a sense of safety that many families find reassuring. A few comments portray the complex as a space where residents feel cared for and respected, one that continues to provide essential services and a living environment worthy of the aging population it serves, even while acknowledging that the experience can vary in mundane particulars like pool availability or the handling of deposits. In sum, Saint Andrews Towers emerges as a community that many residents and families genuinely value for its safety, cleanliness, dedicated staff, and opportunities for connection, even as a minority voice calls for improvements in amenities and administrative responsiveness.

This part of Coral Springs, Florida offers convenient access to essential amenities such as pharmacies, physicians, restaurants, cafes, parks, hospitals, transportation options, theaters, and places of worship. With a variety of healthcare facilities nearby including dermatologists and eye institutes, seniors can easily access medical services. The presence of popular dining establishments like Big Bear Brewing Co. and Cooper's Hawk Winery & Restaurant provide opportunities for socializing and enjoying meals out. Parks like Firefighters Park and South County Regional Park offer green spaces for leisurely strolls or outdoor exercise. Additionally, the proximity to reliable transportation at Cypress Creek Station allows for easy travel around the area. Overall, this part of Coral Springs provides a well-rounded community with diverse resources for seniors looking to live comfortably in the area.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.4 miles)

Physicians

• Dermatology Consultants of South Florida (0.6 miles)
• Skin Institute (1.1 miles)
• Florida Endovascular A (4.9 miles)
• Rand Eye Institute (8.4 miles)
• RevaMed Primary Care Associates (8.7 miles)
• Eye Centers Of South Florida (9.2 miles)
• Pom MRI and Imaging Center (9.4 miles)

Restaurants

• Big Bear Brewing Co. (0.8 miles)
• McDonald's (1.9 miles)
• Jesse's Xtreme Sports Bar (4.1 miles)
• McDonald's (4.7 miles)
• Cooper's Hawk Winery & Restaurant (4.7 miles)
• Duffy's Sports Grill (5.6 miles)
• Thick & Thin Pizza Restaurant (5.9 miles)

Parks

• Firefighters Park (2.4 miles)
• Terramar Park (3.1 miles)
• Pine Trails Park (3.9 miles)
• Powderhorn Park (6.9 miles)
• South County Regional Park (7.5 miles)
• Royal Palm Park (8.4 miles)
• Deicke Park (8.9 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (7.7 miles)
• Starbucks (7.8 miles)
• Starbucks (9.9 miles)
• Starbucks (10 miles)

Hospitals

• University Hospital And Medical Center (3.6 miles)
• West Boca Medical Center (7.3 miles)

Transportation

• Cypress Creek Station (8.1 miles)

Theaters

• Regal Shadowood (8.1 miles)

Places of Worship

• B'nai Torah Congregation (8.7 miles)