Overall Review of De Soto Towers Inc
common
16 reviews mention this
Friendly, clean public spaces
Residents consistently describe friendly staff and very clean common areas.
Many residents mention staff as helpful and welcoming, including specific help from reception and on-site managers. Cleanliness is a frequent theme too, with multiple comments calling out clean public spaces and well-kept interiors. A few reviewers also highlight that the building stays clean even during visits. One negative review does mention serious cleanliness concerns, which is worth keeping in mind.
common
7 reviews mention this
Low-income housing feels affordable
Affordability stands out, with several reviews calling the housing reasonable for seniors.
Several residents describe De Soto Towers as affordable, including comments that it is low-income housing and gives seniors a home. One reviewer investigating the move said the rent was reasonable, while another described the apartments as reasonable and efficient. A separate investigation-and-eligibility review also notes restrictions, so affordability appears to come with added rules.
caveat
4 reviews mention this
Parking needs improvement
Parking is a recurring complaint, especially for visitors.
Multiple reviews mention parking problems, including a request for better visitor parking and delivery drop-offs. Residents also describe the parking situation as needing improvement. Even among generally positive comments, parking gets singled out as the main drawback.
common
5 reviews mention this
River views and grounds matter
The setting and views receive repeated praise.
Residents and visitors frequently comment on the scenic feel, including a view from a higher floor and descriptions of expansive river-facing views. Others mention lovely grounds and a peaceful atmosphere by the river. One detailed review also frames the location as convenient to nearby downtown needs and public spaces.
common
2 reviews mention this
On-site activities and amenities
Residents mention on-site community features and activities.
A reviewer describing their experience points to a range of amenities, including shared spaces for gatherings and services like a hair salon. Another resident echoes the idea that there are many activities along with amenities, including a mention of bird watching. These comments suggest the community invests in day-to-day options for residents, even though not every review details what they do.
caveat
4 reviews mention this
Management and paperwork frustrations
Some reviews report frustrations with management decisions and paperwork.
Several negative reviews describe problems with how management handles applications or resident needs, including claims about threats and a hostile living atmosphere. Others mention issues with paperwork and information sharing, along with a manager being described as out of touch. One reviewer also describes difficulty getting things handled after a family member’s death.
caveat
2 reviews mention this
Bedbugs reported by multiple reviewers
Bedbugs are mentioned in more than one review.
Two separate reviews specifically mention bedbugs, which is a serious concern for potential residents and families. One of those comments also adds additional complaints about odors and the condition of common areas. Because these are direct reports from reviewers, it’s important to factor them in when weighing the overall cleanliness feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.