Courtyard

Pros

• The frond desk ladies are very helpful and absolutely delightful.
• The rooms are spacious and very clean.
• The lobby provides convenient workstations and flight check-in computers for guests.
• Easy open-air parking with security is a plus.
• The pool area is beautiful.
• There is a Starbucks in the lobby.
• The location is ideal, right on the riverwalk with short walks to restaurants, downtown, and the ferry to Anna Maria Beach.
• The tropical grounds contribute to a pleasant, inviting atmosphere.
• The staff is consistently friendly, professional, and helpful.
• The meals and banquet service receive high praise, led by an outstanding Executive Chef.
• Many guests consider this a favorite place to stay and plan to return.
• The property is clean, quiet, and well-maintained, with comfortable furnishings.

Cons

• The front desk could not provide a king room and instead placed guests in a first-floor queen room with a view of an air-conditioning unit.
• The toilet in a room did not flush.
• The shower did not drain and filled up during use.
• The room had cockroaches, and housekeeping did not refresh towels or sheets.
• In the second room, the toilet barely flushed, the shower curtain was too short, and trash cans lacked bags.
• The front desk staff member with glasses was described as dismissive and unhelpful.
• The hotel is poorly managed and in need of upgrades in both design and operations.
• Hot water was lukewarm on the fifth floor.
• The AC leaked onto the balcony, leaving a puddle.
• Breakfast service was rude and slow, with upcharges for coffee and meals and sauces not provided.

Review

This property sits right on the Manatee River and earns frequent praise for its location and surrounding amenities. Guests consistently highlight easy access to the river walk, nearby restaurants, and a short stroll to downtown attractions plus a ferry to Anna Maria Beach. The on-site conveniences - such as a pool area that many describe as lovely, a Starbucks in the lobby, and convenient parking with security - contribute to a generally pleasant first impression for visitors. Several reviewers also note that the staff in key customer-facing roles are welcome and helpful, with some praising the front desk team as friendly and professional and others appreciating the efforts of housekeeping and event service staff. The overall vibe from many comments is that the setting is ideal for enjoying the waterfront experience and convenient access to local sights.

On the positive side, several guests sing the praises of the staff and the service culture. The front desk team is repeatedly described as friendly, accommodating, and eager to help with requests and check-in. A number of guests recount positive encounters with housekeeping, including notices of integrity and attentiveness, such as a guest who left jewelry behind and had it safely recovered and returned. There are also mentions of successful events and catering, with guests praising the executive chef and his team for delivering excellent meals and service at large gatherings. A recurring sentiment is that the property can be a reliable base for meetings or celebrations, thanks to attentive staff, solid housekeeping, and good service in venues on-site.

Yet, this same property elicits a broad spectrum of serious concerns from a sizeable portion of guests. A number of reviews describe significant room issues that undermine comfort and safety. Some guests report being allotted a non-preferred room type or a lower-floor option than what online listings suggested, including a first-floor queen room with a view of an air-conditioning unit, and a general sense that room allocation and communications could be improved. There are repeated complaints about functional problems in rooms, such as toilets that don't flush, showers that fail to drain, and water that doesn't get hot enough. In one extreme, a guest described cockroaches in the room, a lack of towels or clean sheets during a stay, and no housekeeping service at all for an extended period. These experiences leave some travelers feeling that basic hotel standards were not met during their visit.

Maintenance issues and aging infrastructure also surface in multiple reviews. Guests mention that the property feels older and in need of an upgrade, with comments about musky hallways, patchy paint, and mentions of mold concerns based on indoor conditions and sneezing during extended stays. A few reviewers point to ongoing maintenance needs - such as a fifth-floor air conditioning that struggles to deliver adequate cooling, leaks on a balcony, and a general impression that the hotel could benefit from refreshing its design elements. There are also practical inconveniences noted by several guests, like limited or outdated guest laundry facilities, a broken ice machine on a floor, and occasional electrical or plumbing hiccups that disrupt longer visits. The sense conveyed by these reviews is of a property that has charm and a favorable riverside location but is hampered by aging infrastructure and inconsistent upkeep.

Customer experience around food and beverage is a mixed bag as well. Some guests rave about the in-house dining experiences and the quality of banquet meals, while others recount poor service in the restaurant and even within coffee venues on-site. One guest criticizes a specific server for rude, slow, or neglectful behavior, including delays in bringing food and a lack of requested sauces, which clouds their overall impression of the visit. Others note that breakfast options may come with an added cost or be inconsistent with what was expected at booking. A few guests express frustration with what they perceive as a disconnect between the hospitality they anticipated from a Marriott property and the level of attentiveness they encountered in the dining areas.

Despite the conflicting experiences, a shared thread across many reviews is the sense that the property has immense potential anchored by a remarkable riverfront location. For travelers who place a premium on scenery, proximity to the riverwalk, and accessibility to restaurants and water-based activities, this hotel can be a strong pick. However, prospective guests should weigh this against the reported inconsistencies in room quality, housekeeping, and service. The property appears to work best for guests who value location and banquet or event facilities and are willing to accept variability in room maintenance and on-site service. In short, it's a hotel with undeniable charm and practical conveniences, but it requires notable improvements in room upkeep, reliability of amenities, and staff consistency to consistently match the high expectations set by its setting and potential.

This area of Bradenton, Florida offers a mix of conveniences and amenities that could be appealing for senior living. With a variety of restaurants nearby, including PIER 22 Restaurant Patio Catering and Jeremiah's Italian Ice, residents have plenty of dining options to choose from. There are also several healthcare providers in close proximity, such as Ear Nose And Throat and West Manatee Health Center, ensuring easy access to medical services. Additionally, the presence of parks like Bradenton Riverwalk provides opportunities for outdoor recreation and relaxation. For shopping needs, there are pharmacies like CVS Pharmacy and Winn-Dixie within a short distance. Overall, this area offers a blend of services that could contribute to a comfortable and convenient lifestyle for seniors looking to settle down in Bradenton.

Restaurants

• PIER 22 Restaurant Patio Catering (0.2 miles)
• Jeremiah's Italian Ice (0.9 miles)
• Riverhouse Reef & Grill (0.9 miles)
• Mila’s On The Manatee (1 miles)
• Popi's Place Too (1.5 miles)
• Shake Pit (1.6 miles)
• Subway (2 miles)

Physicians

• Ear Nose And Throat (0.3 miles)
• West Manatee Health Center (0.7 miles)
• A Gomez Leslie DO (0.7 miles)
• Lung Associates Pa (0.8 miles)
• K & H Health Kare (0.9 miles)
• Palmetto Pediatrics (1.6 miles)
• Stoutamyer Stratos Schroeder Whaley Rizzo & Associates Md's Pa's (1.7 miles)

Parks

• Bradenton Riverwalk (0.4 miles)
• GT Bray Park (3.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Pelot's Pharmacy (1.1 miles)
• Winn-Dixie (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2.8 miles)
• Metro Diner (3.3 miles)
• Starbucks (4.5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.4 miles)
• Starbucks (7.7 miles)

Hospitals

• Family Birthplace (0.7 miles)
• H2u (3.1 miles)
• State College of Florida, Manatee-Sarasota (4.2 miles)

Places of Worship

• West Bradenton Baptist Church (1.9 miles)

Theaters

• Regal Oakmont (3.4 miles)

Transportation

• Concourse B (7.6 miles)
• TSA Pre-Check (7.6 miles)
• Sarasota-Bradenton International Airport (SRQ) (7.7 miles)
• Baggage Claim (7.7 miles)