Wind Crest

Pros

• The physical appearance of Wind Crest is beautiful and well-kept.
• The building is newer and the apartments are nice.
• The activities at Wind Crest are great, with morning exercise, bingo, and singing groups.
• The restaurants and food at Wind Crest are wonderful and enjoyable.
• There is a lot going on at Wind Crest, making it a vibrant and appealing community.
• The staff at Wind Crest is friendly, outgoing, and helpful.
• The facilities at Wind Crest are top-notch and provide all the necessary amenities.
• The residents of Wind Crest speak positively about their experiences living there.
• The dining experience at Wind Crest has been enjoyable for visitors.
• Wind Crest offers a variety of classes, outings, and services that cater to the large population of residents.

Cons

• The facility is understaffed and inconsistent in providing necessary care.
• The communication between different levels of nursing and management is lacking, leading to a lack of follow-through on prescribed medications and treatments.
• There is a lack of consistent documentation and logging of information regarding the resident's care and appointments.
• The company that manages Wind Crest has been described as horrible and not handling issues related to dementia well.
• The food quality and maintenance have deteriorated significantly over time, while costs have increased.
• The refund process for deposits has been described as difficult, with lost records and delays in receiving refunds.
• Quality of service has decreased over time, according to one resident's experience.
• One review warns potential buyers to carefully read the "move out" document before making any decisions.
• There are concerns about the cost and buy-in requirements for the community, which may be expensive for residents or their heirs.
• Parking is limited at the facility due to its large size, creating an inconvenience for visitors and residents alike.

Review

Wind Crest, located in Highlands Ranch, Colorado, is a visually stunning and well-maintained senior living community situated on expansive acres of land. While the physical appearance of the facility is highly praised, several reviewers express concerns about understaffing and inconsistency in care. Considering the high cost of almost $10,000 per month, families expect their loved ones to receive essential assistance such as showering, wearing compression socks, and timely administration of prescribed medications. Unfortunately, these expectations are often unfulfilled.

The dining experience at Wind Crest generally receives positive feedback, with reviewers expressing satisfaction with the quality and taste of the food. The activities provided by the community are also appreciated by residents and their families. From morning exercise sessions to engaging games like bingo and entertainment from singing groups, there is a variety of options to keep residents engaged and entertained. However, due to the impact of COVID-19, some activities have been affected or limited.

Rooms at Wind Crest are described as pleasant and comfortable by one reviewer; however, issues arise when it comes to communication between different levels of nursing staff. There seems to be a disconnect between certified nursing assistants (CNAs), nurses, and management which results in a lack of proper care for residents. Family members express frustration over medication not being administered as directed by doctors and necessary treatments not being carried out consistently.

Another significant concern mentioned in one review revolves around memory care for individuals with dementia. When a resident's condition deteriorated into aggressive behavior due to dementia-related issues, Wind Crest allegedly sent the resident to the emergency room unnecessarily instead of providing specialized care within their memory care unit. This led to additional financial burden on the family as they had to hire 24/7 outside caregivers who were unable to manage the aggression effectively.

Not all reviews highlight negative experiences though; some praise Wind Crest for its resort-like environment with beautiful apartments that offer amenities such as pull cords for emergencies and regular wellness checks. The community also provides convenient services like transportation to hospitals, an on-site convenience store, and even a beauty shop. Additionally, the presence of medical professionals who visit regularly is appreciated.

However, concerns are raised about the management company that oversees Wind Crest's operations. One reviewer describes their experience with financial issues during the refund process after deciding not to move their parent into the community. They claim that the management company displayed a lack of care and lost records of payment, causing significant delays in receiving a refund.

Wind Crest's large population is considered both an advantage and disadvantage by reviewers. On one hand, it allows for a wide range of activities, classes, outings, and services that create a vibrant atmosphere akin to a small town. On the other hand, this large population makes the facility busy and potentially overwhelming for some residents or visitors.

In conclusion, Wind Crest presents itself as an attractive option for seniors seeking independent living within a continuing care retirement community (CCRC). However, concerns regarding understaffing, inconsistent care, communication issues between staff members, memory care for dementia patients, and financial matters should be taken into account before making any decisions about moving in or considering Wind Crest as a potential living solution for seniors and their families.

Hospitals

• Children's Hospital Colorado South Campus (1 miles)
• UCHealth Highlands Ranch Hospital (1.4 miles)

Restaurants

• Torchy’S Tacos (1.2 miles)
• Raising Cane's Chicken Fingers (1.7 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (1.9 miles)
• McDonald's (2.2 miles)
• Angelos Taverna (2.2 miles)
• Breckenridge Brewery (2.3 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.2 miles)
• Starbucks (4.6 miles)
• Starbucks (6.5 miles)
• Starbucks (7.5 miles)
• Starbucks (7.7 miles)
• Starbucks (7.9 miles)

Physicians

• Panorama Orthopedics (1.5 miles)
• South Denver Cardiology Associates (1.6 miles)
• Corneal Consultants of Colorado PC (1.7 miles)
• Alta Vista Dermatology (2 miles)
• Centennial Family Care (2.9 miles)
• Greenwood Pediatrics Littleton (4.9 miles)
• Native Roots Dispensary (6.2 miles)

Theaters

• Alamo Drafthouse Littleton (1.6 miles)
• AMC Highlands Ranch 24 (2 miles)

Places of Worship

• Mission Hills Church (1.8 miles)
• Pax Christi Catholic Church (6.2 miles)
• Temple Sinai (8.4 miles)

Pharmacies

• Walgreens (2 miles)
• King Soopers Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)
• Walgreens (3.4 miles)
• Walgreens (4.3 miles)
• Walgreens (4.5 miles)

Parks

• Chatfield State Park (2.9 miles)
• Spearwood Park (4.9 miles)
• Pinecrest Park (6.1 miles)
• Blue Heron Park (6.2 miles)
• Bluffs Regional Park (7.9 miles)
• Daniels Park (8.3 miles)
• Mamie D Eisenhower Park (8.4 miles)

Transportation

• Arapahoe Light Rail Station (8 miles)