Wind Crest

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  • Interior

    A cozy living room with elegant decor, featuring comfortable chairs, a coffee table, and stylish artwork.
  • Decor

    A classic dining room with a wooden table, upholstered chairs, and a chandelier above.
  • Living Room

    A spacious living room and dining area with light-colored furnishings and large windows.
  • Bedroom

    A cozy bedroom with a yellow accent wall, floral bedding, and warm lighting.
  • Windows

    A cozy living room with a sofa, chairs, and a dining area under soft lighting.
  • Dining

    A cozy living room with a traditional style, featuring a dining area and natural light streaming through large windows.
  • Artwork

    A cozy living room with a blue sofa, wooden coffee table, and artwork on the wall.
  • Dining Table

    A cozy living room with elegant furnishings and a large window offering a scenic view.

Wind Crest

3240 Mill Vista Road, Highlands Ranch, CO 80129

For more information about senior living options: (844) 490-3973

3.6 from 109 reviews
5 stars
59
4 stars
9
3 stars
7
2 stars
9
1 stars
25

Continuing Care Retirement Community (CCRC) Independent Living

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Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Wind Crest

    Pros

    • pro Windcrest has an amazing community.
    • pro The residents and staff are friendly, and the staff are kind and professional.
    • pro The staff interactions with residents are compassionate.
    • pro It is uplifting to know that seniors receive quality care at Windcrest.
    • pro Families are extremely happy with Windcrest, calling it the best place for retirement and noting many options for staying active.
    • pro The place is very beautiful, and the employees are always helpful to clients.
    • pro The community offers nine dining options and a variety of activities.

    Cons

    • pro The reviews describe Windcrest as a terrible place and unprofessional.
    • pro The facility is depicted as chronically short-staffed, resulting in improper care.
    • pro The cost is described as around $12,000 per month per person with residents not receiving timely assistance during bathroom breaks.
    • pro Management is accused of poor communication and not returning family calls or inquiries.
    • pro The memory care offering is claimed to be unsuitable for middle-to-late stage dementia and to require expensive 24/7 care.
    • pro The company's policies are described as predatory, with endless fees and questions about ethics and 501(c) status.
    • pro There are allegations of a racist work environment and underage workers being employed.

    Review

    Windcrest presents itself as a place of strong community spirit and care, but the experience is clearly not universal. On one hand, many reviews paint a picture of an amazing, welcoming community where residents and staff alike are described as friendly, compassionate, and professional. People talk about the joy of living there, the social energy, and the sense that the staff genuinely cares. One reviewer highlights the "amazing community," noting that residents and staff share a warmth that makes living there feel uplifting and that the care staff are "compassionate" in their daily interactions. The variety of activities and programs is repeatedly praised, and several residents are enthusiastic about the dining options and opportunities to stay active, with mentions of multiple restaurants, exercise classes, and a strong social calendar that helps keep residents engaged and thriving. In independent living especially, some families and residents have expressed deep appreciation for the atmosphere and the support they receive, sometimes describing Windcrest as a standout choice among retirement options.

    Yet, beneath the surface of these positive testimonials lies a chorus of serious concerns that recur across many reviews. Cost is a dominant issue for some families: numbers such as 12,000 dollars a month for a single person in assisted living and claims of 400 dollars per day are cited as troubling, with families contending that the price tag is not matched by timely or adequate care - specifically, extended delays for basic needs like bathroom assistance. Several reviewers say that family members have to travel long distances to provide what they perceive as "good, timely, proper care," implying gaps between what is promised and what is delivered in day-to-day operations. There are also complaints about short staffing and what is described as improper care, with recurring mentions of long waits and insufficient help for residents who require assistance.

    Management and policy concerns feature prominently in several accounts. Some reviewers accuse Windcrest of a predatory or money-driven business model, arguing that the organization pushes a heavy-fee structure and a veneer of charity that does not align with what they see in practice. There are strong claims about a lack of transparency around fees and a belief that the 501(c)(3) designation is leveraged without respecting the ethical obligations associated with a charitable mission. A number of comments target specific individuals in leadership or management, with accusations of unresponsiveness to families and even references to investigations and lawsuits. The sense conveyed in these reviews is that behind the polished marketing and pleasant surface, some families feel manipulated by rigid policies that squeeze out more revenue while offering less in terms of real, compassionate care.

    Memory care and dementia services emerge as a particularly contentious topic. Several reviewers warn that Windcrest's memory care offering is not suitable for middle to late-stage dementia, describing it as essentially assisted living rather than a specialized memory care program. They caution prospective families about moving loved ones with progressing dementia into Windcrest, noting that residents may end up in skilled nursing far sooner and at substantial out-of-pocket expense, with ongoing concerns about whether the facility can provide 24/7 care aligned with the needs of more advanced dementia. The cautionary accounts urge thorough research into dementia care levels and memory care facilities, especially in Colorado, before making decisions based on advertised memory care options.

    Despite these criticisms, there are also consistently positive notes that emphasize personal connections, individual care, and the quality of certain services. A few reviewers praise the in-home health care partners affiliated with Windcrest as supportive and compassionate, even if they acknowledge occasional limitations in availability. There are stories of residents thriving over several years, with caregivers and rehabilitation services described as top-notch in some cases, and a number of families express genuine satisfaction with independent living, appreciating the number of dining venues, the variety of activities, and the opportunity to tailor meals to personal preferences. One lengthy, hopeful review recounts a family's decision to move to Windcrest after extensive research and describes warm welcomes from neighbors, meaningful social opportunities, and a high degree of personal satisfaction with how the community serves as a home.

    In addition to the broad spectrum of experiences, some personal anecdotes touch on the workforce environment. There are harsh criticisms related to employment experiences at Windcrest, including a reviewer who claims to have had a very difficult time as an employee, facing false accusations and racial tensions in the workplace. The account describes a sense of discrimination and a belief that the dining and culinary teams suffer from broader cultural and professional challenges. While this is just one perspective, it underscores the complexity of the staff experience within the broader Windcrest ecosystem and highlights how workplace culture and resident interactions can color perceptions of the community as a whole.

    Ultimately, the picture that emerges is of Windcrest as a place of contrast: a vibrant, well-connected community with extensive activity options, multiple dining venues, and a palpable sense of community and care for many residents; and at the same time a facility grappling with serious concerns about cost, staffing, care quality in some areas, transparency around pricing and governance, and the fit of its memory care offerings for residents with advanced dementia. For some families, Windcrest represents a cherished home where they and their loved ones flourish, while for others it signals a strong warning about overpromising, underdelivering care, and the financial and emotional strain that can come with living there. The truthful thread running through these accounts is that Windcrest is not a one-size-fits-all solution; potential residents and their families should weigh the abundant amenities and heartfelt testimonials against the hard cautions about cost, care levels, and governance before making a decision.

    Features

    Housing

    • 52 resident community capacity 52 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wind Crest is an assisted living community located in the beautiful area of Highlands Ranch, CO. We provide various types of care, with a strong focus on independent living. Our goal is to offer our residents a comfortable and enjoyable lifestyle by providing exceptional amenities and high-quality care services.

    Our community boasts a range of amenities to cater to the needs and preferences of our residents. We have an on-site beauty salon for those who wish to maintain their personal grooming routines. Residents can also enjoy their favorite TV shows with cable or satellite TV in their own private accommodations. Our community-operated transportation service ensures that residents can easily access nearby destinations such as shopping centers and entertainment venues.

    For our tech-savvy residents, we have a computer center equipped with Wi-Fi/high-speed internet, allowing them to stay connected online. A fully furnished fitness room is available for those who wish to maintain an active lifestyle. In addition, we offer a gaming room for recreational activities and a small library for book enthusiasts.

    Our spacious outdoor spaces include a garden where residents can take leisurely walks or relax amidst nature. Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment at all times. Each accommodation comes with private bathrooms and kitchenettes, providing convenience and privacy.

    At Wind Crest, we understand the importance of dining well, so we offer restaurant-style dining where delicious meals are prepared and served daily. We accommodate special dietary restrictions to meet individual needs.

    In terms of care services, we provide 24-hour supervision for the safety and security of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Our trained staff members assist with medication management and ensure that special dietary restrictions, including diabetes diets, are adhered to.

    Residents will never experience a dull moment at Wind Crest as we offer an array of activities daily. Fitness programs are designed to promote health and wellness among our residents. Planned day trips and resident-run activities provide opportunities for socialization and exploration of the surrounding area. Our concierge services are available to assist residents with any additional needs or requests.

    For added convenience, Wind Crest is located in close proximity to various amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.

    At Wind Crest in Highlands Ranch, CO, we aim to create a vibrant and supportive community where residents can enjoy all the comforts of home while receiving excellent care and living life to the fullest.

    Nearby Places of Interest

    Hospitals

    • Children's Hospital Colorado South Campus (1 miles)
    • UCHealth Highlands Ranch Hospital (1.4 miles)

    Restaurants

    • Torchy’S Tacos (1.2 miles)
    • Raising Cane's Chicken Fingers (1.7 miles)
    • Chick-Fil-A (1.7 miles)
    • McDonald's (1.9 miles)
    • McDonald's (2.2 miles)
    • Angelos Taverna (2.2 miles)
    • Breckenridge Brewery (2.3 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Starbucks (2.2 miles)
    • Starbucks (4.6 miles)
    • Starbucks (6.5 miles)
    • Starbucks (7.5 miles)
    • Starbucks (7.7 miles)
    • Starbucks (7.9 miles)

    Physicians

    • Panorama Orthopedics (1.5 miles)
    • South Denver Cardiology Associates (1.6 miles)
    • Corneal Consultants of Colorado PC (1.7 miles)
    • Alta Vista Dermatology (2 miles)
    • Centennial Family Care (2.9 miles)
    • Greenwood Pediatrics Littleton (4.9 miles)
    • Native Roots Dispensary (6.2 miles)

    Theaters

    • Alamo Drafthouse Littleton (1.6 miles)
    • AMC Highlands Ranch 24 (2 miles)

    Places of Worship

    • Mission Hills Church (1.8 miles)
    • Pax Christi Catholic Church (6.2 miles)
    • Temple Sinai (8.4 miles)

    Pharmacies

    • Walgreens (2 miles)
    • King Soopers Pharmacy (2.2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3.4 miles)
    • Walgreens (4.3 miles)
    • Walgreens (4.5 miles)

    Parks

    • Chatfield State Park (2.9 miles)
    • Spearwood Park (4.9 miles)
    • Pinecrest Park (6.1 miles)
    • Blue Heron Park (6.2 miles)
    • Bluffs Regional Park (7.9 miles)
    • Daniels Park (8.3 miles)
    • Mamie D Eisenhower Park (8.4 miles)

    Transportation

    • Arapahoe Light Rail Station (8 miles)

    Frequently Asked Questions

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