Stanislaus Housing Authority | Reviews

Name: Stanislaus Housing Authority
Address: 1701 Robertson Rd, Modesto, CA, 95351
Telephone: (209) 523-0705
Rating: 2.9

1701 Robertson Rd, Modesto, CA 95351

To contact a resident: (209) 523-0705

For more information about senior living options: (866) 208-4318

2.9 from 105 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Stanislaus Housing Authority

caveat 18 reviews mention this

Phone and office responsiveness issues

Many reviewers report calls go unanswered or the office is closed when they go in.

Several reviewers describe the phones as not being answered, voicemail not being returned, or the office being closed even when they expected it to be open. A number of people also say they had trouble getting applications or paperwork in person because doors were locked or staff were unavailable. Across these comments, frustration centers on repeated attempts without timely communication or follow-through.

caveat 7 reviews mention this

Delays with rent and paperwork

Multiple residents describe delays or problems with processing notices and documents.

Some reviewers mention that key items like rent increase processing, re-certification timing, and submitted paperwork were not handled promptly. Others describe paperwork getting lost or not being verified after they submitted requirements. Even when people eventually received help, the recurring concern is that administration can move slowly or fail to track documents correctly.

common 10 reviews mention this

Helpfulness from staff and maintenance

When it works, reviewers describe staff as respectful, understanding, and responsive to questions.

A separate set of reviewers say they had positive experiences with staff, describing respectful communication and willingness to answer questions clearly. A few also specifically call out maintenance workers who did good repair work after receiving requests. These comments suggest the day-to-day experience can be very different depending on who you interact with and the situation you’re in.

caveat 6 reviews mention this

Wait list and limited funding concerns

Reviews frequently point to long wait times and limited program availability.

Several people report waiting many years for help, including long stretches on a wait list. Others mention limited funding or inefficiency, describing multi-year waits as a common outcome for low-income applicants. Taken together, the reviews portray access as constrained even for households actively trying to apply or re-certify.

caveat 9 reviews mention this

Eligibility and program abuse debates

Some reviewers question whether assistance is getting to the people who need it most.

A recurring thread is skepticism about eligibility decisions, with comments alleging that the program helps people who they believe don’t truly qualify while others who are struggling are denied. Several reviewers also describe concerns about program misuse or fraud going unchecked. Whether the criticism is about fairness, enforcement, or accountability, it shows up consistently as a reason for disappointment.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Independent Living

Transportation

Modesto City-County-Harry Sham (4 miles away)

Nearby Places of Interest

Parks

James Marshall Park (0.8 miles)
Graceada Park (2.5 miles)
East La Loma Park (3.8 miles)
Eisenhut Park (4 miles)
Riverside Park (4.3 miles)
Davis Community Park (4.6 miles)

Restaurants

McDonald's (0.9 miles)
Jack In The Box (1.1 miles)
Jessica's Taqueria (1.2 miles)
El Pollo Feliz (1.4 miles)
Jack In The Box (1.7 miles)
Jose's Mexican Restaurant (2 miles)
McDonald's (2 miles)

Physicians

Stanislaus County Health Services Agency, Paradise Medical Office (1 miles)
Robson Jerome MD (3.4 miles)
Aung N. Oo, MD (3.6 miles)
Bettina Harner, MD (3.6 miles)
Walid Salihi, DO (3.6 miles)
Charles Suntra, MD (3.6 miles)
Sutter Gould Medical Foundation (3.6 miles)

Cafes

Starbucks (2.2 miles)
Starbucks (2.3 miles)
Dutch Bros Coffee (2.5 miles)
Giacomos (2.8 miles)
Dutch Bros Coffee (3.9 miles)

Pharmacies

CVS Pharmacy (2.5 miles)
Authentic 209 (2.8 miles)
Walgreens (3.3 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.9 miles)
Rite Aid (4.1 miles)
Walmart Pharmacy (4.2 miles)

Hospitals

Central Valley Specialty Hospital (2.5 miles)
Telecare Corporation (2.6 miles)
Frisancho, Miguel A DDS (2.8 miles)
Stanislaus County Health Services Agency (3 miles)

Places of Worship

Trinity United Presbyterian Church (3.8 miles)

Frequently Asked Questions

Where is Stanislaus Housing Authority?

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Independent Living in Nearby Cities

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Stanislaus Housing Authority in Modesto, CA