Max Keller Senior Apartments

Pros

• The management is caring and exceptionally helpful.
• The remodeling is very nice.
• The community is highly recommended.
• The manager is a darling, sweet woman.
• The manager is heaven-sent.
• The senior living is nice, quiet, and comfortable.

Cons

• The reviewer notes there is no security and believes security and staff help for elderly residents are needed.
• Dan Poole is described as a crooked manager who took a cash deposit and promised a quick and easy process.
• He allegedly lied about inputting the aunt's application and stopped answering calls, with no paper trail.
• The reviewer is upset that seniors are being mistreated and intends to report or sue for the behavior.
• A rude man answered the phone.
• The reviewer feels the manager is not doing his job.

Review

The set of impressions about this senior living community reveals a landscape of strong positives interspersed with serious concerns. On one hand, there is a sense of reassurance and warmth from some residents who appreciate the care they're receiving and the overall environment. A family member who has a loved one living there says the arrangement works for them, noting that while they are comfortable with the current situation, there are clear worries about security. The reviewer emphasizes that the facility should have visible security measures and ideally have someone in the office or on-site to assist elderly residents who might need help. This sentiment points to a perceived gap between the daily lived experience and what would make the space feel safer and more supportive.

Alongside this concern, other remarks celebrate the management and the recent remodeling. Several readers describe the management as caring and "over the top helpful," praising the improvements that have accompanied the remodeling. The tone here is highly favorable, with a strong sense that the leadership is devoted to making the community feel welcoming and well-cared-for. One reviewer uses emphatic language, expressing enthusiastic approval with phrases like "highly recommend," suggesting a genuine trust in the current administration and its direction for the property.

Within the same positive frame, another reviewer singles out the manager personally, calling her a "darling sweet woman" and even describing her as "heaven sent," with affectionate applause and good wishes. The vivid personal admiration signals that, for some residents and their families, the kindness and responsiveness of the manager are a defining feature of their experience. The warmth conveyed in these remarks adds to the sense that, for some, the community is a nurturing place where staff members go beyond basic duties to make residents feel valued.

In stark contrast to the glowing testimonials, there is a troubling account involving the manager named Dan Poole. This reviewer accuses him of being "crooked," alleging that he took a cash deposit from the aunt and promised a quick and easy process. The reviewer claims that Poole lied about inputting the aunt's application and then stopped answering calls. The complaint emphasizes the absence of a paper trail and cautions others that cash transactions in this context are risky. The tone is strongly accusatory and emotionally charged, reflecting deep concern about trust, accountability, and the welfare of seniors who rely on the facility to handle important housing matters.

The reviewer does not stop at labeling the behavior as a personal fault; they express real distress about how such actions impact seniors who are already navigating the difficult process of finding housing. They state a willingness to sue or at least to pursue formal reporting, underscoring a conviction that misconduct of this kind is unacceptable and could have systemic repercussions for families in similar situations. The message here is less about a single incident and more about a fear that trust is being compromised, potentially affecting many residents who depend on fair dealing and transparent procedures.

There are lighter, more straightforward notes interwoven in the feedback as well. One reviewer simply calls the community "Nice senior living, quiet and comfortable," painting a picture of a peaceful, pleasant living space. This sentiment provides a counterbalance to the more contentious claims, suggesting that for some residents, the environment is serene and conducive to a comfortable later life. On the other hand, another quick remark, "Rude man answer the phone," adds a note about communication challenges, hinting at a possible inconsistency in staff responsiveness that could color the experience of residents and their families.

Taken together, the reviews present a facility with attractive renovations and a generally caring management style that many residents and families appreciate. Yet there is a clear undercurrent of concern about security protocols, the presence and accountability of management, and the reliability of communication. The positive descriptions of warmth, helpfulness, and comfortable living coexist with warnings about security gaps and allegations of financial misconduct. For prospective residents and their families, these mixed signals suggest a need for due diligence: observe security measures, seek transparent processes for applications and deposits, and assess the responsiveness of staff to inquiries. Only by weighing these experiences - both the praise and the criticisms - can families form a complete picture of what life in this community may look like.

This part of Lancaster, California offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With a variety of dining options such as Louis Burgers, Popeyes Louisiana Kitchen, and The Habit Burger Grill located within close proximity, residents can easily enjoy delicious meals without having to travel far. Additionally, there are several pharmacies nearby including Rite Aid and CVS Pharmacy for easy access to medications and healthcare needs. For medical care, there are reputable physicians and hospitals such as Antelope Valley Cancer Center and Kaiser Permanente Hospital situated within a short distance. Places of worship like Grace Chapel provide spiritual support for those seeking religious activities. Parks like Lancaster City Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a comfortable and convenient living environment with essential services readily available for seniors.

Restaurants

• Louis Burgers (0.3 miles)
• Popeyes Louisiana Kitchen (0.4 miles)
• Del Taco (0.5 miles)
• The Third Place (0.5 miles)
• Tom's (0.7 miles)
• The Habit Burger Grill (0.8 miles)
• McDonald's (0.8 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Pmd Pharmacy NPI (0.4 miles)
• Wecare Pharmacy (0.5 miles)
• iLab Pharmacy (0.5 miles)
• Kaiser Lancaster (0.8 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)

Physicians

• Antelope Valley Lung Institute Medical Group (0.3 miles)
• Antelope Valley Cancer Center (0.4 miles)
• City of Hope Medical Group (0.4 miles)
• Dr Greif Russel M DO (0.4 miles)
• Av Gastroenterology (0.4 miles)
• Kamath Sadhana Dr (0.4 miles)
• A V Pulmonary Associates (0.4 miles)

Hospitals

• Antelope Valley Hospital Auxiliary (0.4 miles)
• Kaiser Permanente Hospital (0.4 miles)
• A V Medical Office Building (0.4 miles)
• Palmdale Regional Me (0.6 miles)
• Kaiser Pharmacy (1.5 miles)
• San Marino In The Desert (1.8 miles)

Places of Worship

• Grace Chapel (0.5 miles)
• Desert Vineyard Christian Felowship (2.6 miles)

Parks

• Lancaster City Park (1 miles)
• Antelope Valley California Poppy Reserve (1.4 miles)

Cafes

• Panera Bread (1 miles)
• Starbucks (1.2 miles)
• Dutch Bros Coffee (1.5 miles)