Belmont Place Apartments

Pros

• The family is relieved that their loved one is finally leaving a troubling situation.
• The community's residents can be thankful for the vigilance of family members who care deeply about their well-being.
• The family's determination to advocate for their aunt showcases their commitment to protecting elderly loved ones.
• There is an opportunity for improvement in the management practices at the facility, which could benefit future residents.
• The experience has heightened awareness regarding the importance of proper care and oversight in assisted living communities.

Cons

• The managers are unprofessional and uncaring.
• Residents receive notices to vacate without any valid reason.
• The staff refuses to assist family members in emergencies, displaying a rude demeanor.
• There is a lack of proper oversight and security for residents, leading to dangerous situations.
• Reports to Adult Protective Services go unaddressed, indicating negligence on their part.
• Social gatherings were canceled, isolating residents from community support.
• Family members are falsely accused of wrongdoing, causing distress and mistrust.

Review

The experiences shared by various family members regarding a certain assisted living facility paint a troubling picture of neglect, mismanagement, and unprofessional conduct. Over the past several months, one family in particular has encountered an alarming series of events that demonstrate a lack of care and respect for their elderly loved ones. The situation surrounding their aunt, who was battling uterine cancer, illustrates glaring flaws within the facility's operational protocols and raises serious concerns about the safety and wellbeing of its residents.

Numerous red flags indicative of elder abuse were apparent in how the aunt was treated. Family members reported that she was surrounded by individuals who falsely accused them of lying, stealing, and harassing her. They took drastic measures to isolate her from proper support systems—changing her door locks, altering phone numbers, switching bank accounts without consent, canceling hospice care essential for her condition, and refusing necessary hospital treatment when she developed an open wound. Even though these actions are verifiable through reports made to Adult Protective Services (APS), it appears that no effective intervention occurred. Not only did APS fail to act upon these concerning reports, but the facility’s management also turned a blind eye to such egregious misconduct while allowing this pattern of abusive behavior to persist.

Compounding these issues were significant changes implemented by the new manager upon taking charge of the facility. Social gatherings—a critical aspect of socialization for residents—were completely canceled. New restrictions limited visitors' access solely to independent apartments rather than allowing interaction in common areas where friendships could flourish. This controlled environment further alienated residents from families and friends who wanted to ensure their well-being. Sadly, this managerial approach appeared more focused on enforcing rules rather than fostering a nurturing community spirit.

Additionally concerning is the way staff handled emergencies involving residents’ safety. In one notable incident recounted by a frustrated family member, an elderly resident became disoriented after returning from a doctor appointment and wandered away in confusion within hallways that should have been familiar to her. When family members sought assistance from management to locate her—asking them to notify on-site workers equipped with walkie-talkies—the response was shockingly dismissive. Managers refused multiple requests for help and rudely suggested that concerned family members contact law enforcement instead; they outright ignored pleas for cooperation or even basic compassion during what could have been a crisis.

Such instances reveal not only negligence but also a profound lack of empathy among management staff at this facility. Reviews indicate managers often exhibit unprofessional behavior toward both residents and their families; when conflicts arise or dissatisfaction is expressed over policies or treatment of loved ones, complaints are met with hostility or indifference rather than constructive dialogue. Families report instances where inquiries about eviction notices received no answers—merely being met with contemptuous dismissal on phone calls might very well represent how poorly families are treated overall.

In summary, testimonies vividly illustrate an environment where vulnerability is exploited rather than nurtured—a cry for help from those unable to advocate effectively for themselves due to illness or incapacity has gone largely unheard amid bureaucratic inertia and poor managerial practices. The accounts urge others considering assisted living options for their elderly loved ones to be vigilant; facilities with such troubling records pose risks far beyond mere discomfort—they may compromise the dignity and safety fundamental rightfully owed to our elders as they navigate their twilight years.

This section of Bellflower, California offers a convenient and diverse array of amenities for seniors looking to live in the area. With multiple pharmacies such as CVS and Walgreens within a short distance, accessing medication and healthcare supplies is easily manageable. In addition, there are several reputable physicians' offices and hospitals nearby, including Kaiser Permanente Hospital and PIH Health Hospital. For leisure and entertainment, there are options such as Harkins Theatres Cerritos 16 and various dining establishments like Chick-Fil-A and Porto's Bakery & Cafe. The presence of Starbucks cafes provides opportunities for socializing or enjoying a beverage. Nearby parks like Cerritos Regional County Park offer outdoor recreation options, while transportation facilities like Long Beach Airport provide convenience for travel needs. Places of worship like Saint Hedwig Catholic Church cater to spiritual needs in the community. Overall, this part of Bellflower provides a well-rounded environment with essential services that can enhance the quality of life for seniors residing in the area.

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Costco Vision Center (2.3 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4.1 miles)

Physicians

• Paramount Physicians (2.1 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (7.3 miles)

Theaters

• Harkins Theatres Cerritos 16 (2.2 miles)
• AMC Norwalk 2 (3.7 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• McDonald's (4.8 miles)
• In-N-Out Burger (6 miles)
• Chick-Fil-A (7.3 miles)
• Porto's Bakery & Cafe (7.6 miles)
• El Torito (7.7 miles)
• Chick-Fil-A (8 miles)

Hospitals

• Kaiser Permanente Hospital (2.5 miles)
• PIH Health Hospital (3.6 miles)
• Rancho Los Amigos National Rehabilitation Center (3.7 miles)
• Department of State Hospitals (4.4 miles)
• Del Rio Convalescent Center (6.2 miles)
• Martin Luther King Jr / Drew Medical Center (7.2 miles)
• VA Long Beach Healthcare System (7.4 miles)

Cafes

• Bopomofo Cafe (2.8 miles)
• Starbucks (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks (8.5 miles)
• Starbucks (9 miles)
• Starbucks (9.9 miles)
• Lees Sandwiches - Gard (10.3 miles)

Parks

• Cerritos Regional County Park (4.3 miles)
• Shadow Park Hoa (4.4 miles)
• Temple Park (4.6 miles)
• Central Park / La Palma Recreation & Community Services (5.5 miles)
• Rivera Park (5.7 miles)
• Rossmoor Park (6.4 miles)
• Michigan Park (8.1 miles)

Transportation

• Long Beach Airport (LGB) (4.6 miles)
• Komar Aviation Group (5 miles)
• Metro - Willow Street Station (6.5 miles)
• Metro La Mirada & Alondra Bus Stop (7.3 miles)

Places of Worship

• Saint Hedwig Catholic Church (6.8 miles)
• Cottonwood Church (6.8 miles)