Pine Haven Retirement Home

Pros

• The uncle was treated very nicely throughout the rehab stay.
• Madison processed the discharge in five minutes.
• The facility cared about the dad and the office staff explained how to handle dementia care, also supporting the caregiver.
• The office staff were helpful and responsive, even after many phone calls.
• The staff and nurses are caring and passionate, described as heroes.
• The staff provided aftercare for a mother who had a severe stroke.
• The facility is great, clean, with up-to-date equipment, and highly recommended in town.

Cons

• The lunches consisted mainly of sandwiches and cookies when the owners weren't there.
• There didn't seem to be a full-time cook.
• The facility is understaffed, and when the bed alarm goes off, staff take forever to respond.
• The dad has fallen four times in three weeks due to slow response times.
• The cooking and understaffing need a lot of work.
• The roommate is diabetic, and his blood sugar almost always stays high.

Review

There is a strong, widely shared sense among families about Dierks Health and Rehab: it is a place where people feel truly cared for. Across several firsthand accounts, loved ones describe staffs who treat residents with warmth and professionalism, creating an impression of a place that takes its responsibilities seriously. The overarching tone is one of gratitude, with many stories highlighting compassionate interactions, attentive caregivers, and a welcoming environment that families remember long after a stay ends.

One family member, Grayson, spoke on behalf of his uncle Frank Gamble, recalling a rehab stay that was marked by kindness and attentiveness throughout. The experience, Grayson says, was consistently well-handled, and when the decision was made to discharge Frank a bit early, Madison and the team ensured a smooth and quick exit - "out the door within five minutes." The emphasis here is not just on the care during the stay but also on the efficiency and support that accompanied the process of leaving, suggesting a facility that handles transitions with respect and practicality.

Another reviewer highlighted the facility's approach to dementia care and the way the staff communicate with and guide families. They emphasized that the operations and office staff helped them understand what to say and how to act regarding their dad's dementia, underscoring a level of caregiver support that extends beyond direct nursing care. The note also points to the office staff's reliability; despite frequent calls - "two dozen phone calls and 50 phone calls" - the team remained helpful and responsive, reinforcing the sense that the support network at the facility extends into the administrative side as well as the clinical one.

There are vivid endorsements regarding the broader impact of the staff on families. One account credits the team with supporting a mother who had a severe stroke, noting that the people running the place may have been pivotal in her survival and ongoing recovery. The reviewer described the staff as heroes and acknowledged the facility's ongoing involvement in aftercare, painting a picture of a place where commitment to residents extends beyond the walls of the building and into long-term recovery and planning. This narrative frames Dierks Health and Rehab as more than just a care facility - it's a community that families feel they can trust in difficult times.

A different voice in the mix shares a sentiment of long-term satisfaction: a mom has been there for just over a year, and the family expresses love for all the staff. While the details are succinct, the message is clear - continuity of care and strong relationships with the caregiving team are meaningful and memorable elements of the experience at this facility. The sentiment echoes across multiple testimonials, reinforcing the perception of a place where caregivers build bonds with residents and their families over time.

Cleanliness and modern equipment are highlighted as practical strengths. Another reviewer describes the facility as clean and well-equipped, with machines up to date. They note that Dierks Health and Rehab is regarded as one of the most highly recommended facilities in town, credited to a caring and passionate staff and nurses. This combination of a tidy environment and competent, compassionate personnel contributes to a positive impression that complements the more personal stories of kindness and connection.

Not every account is without critique, however. A later review adds a more mixed perspective: the father residing there shares a roommate who is diabetic, and the comments point to ongoing concerns about blood sugar management. The reviewer also comments on the dining situation, noting lunches dominated by sandwiches and cookies when the owners aren't present and suggesting there may not be a full-time cook. More importantly, they describe under-staffing and delays in response to bed alarms - "when dad's bed alarm goes off they take forever to come check on him," with several falls occurring in a three-week period. Despite these concerns, the reviewer still describes the home as clean and the staff as friendly, but calls for improvements in cooking and staffing to address gaps in care.

Taken together, these perspectives present a nuanced portrait. Dierks Health and Rehab is portrayed as a place where many residents and families experience genuine care, compassionate staff, and a supportive environment that can be life-changing, especially for those recovering from serious health events or navigating dementia. Yet there are practical concerns raised about staffing levels, meal quality, and more timely responses to alarms. For families considering this facility, the message is clear: expect strong, heartfelt care and a positive, clean setting, but also be mindful of the potential for staffing-related challenges and opportunities for improvement in dietary services.

This part of Dierks, Arkansas offers a variety of amenities and services that may be appealing for senior living. There are multiple places of worship within close proximity, providing opportunities for spiritual fulfillment. Additionally, there are several pharmacies nearby, making it convenient to access necessary medications and healthcare supplies. For dining options, there are local restaurants serving a variety of cuisines. In terms of recreation, there are parks where seniors can enjoy outdoor activities and socialize with others. Medical care is also easily accessible with several physician offices and Howard Memorial Hospital in the area. Overall, this part of Dierks provides a comfortable and convenient environment for seniors looking to settle down in a peaceful community.

Places of Worship

• The Prayer Center (0.3 miles)
• Church of Christ (0.5 miles)
• Dierks United Methodist Church & Parsonage (0.5 miles)
• Southern Baptist Convention (0.6 miles)
• West Side Church of Christ (0.6 miles)
• Fellowship Missionary Baptist Church (2.9 miles)
• Fellowship Church (2.9 miles)

Pharmacies

• Dierks Pharmacy (0.4 miles)
• Epic Pharmacies (0.5 miles)
• Nashville Drug Co. (15.3 miles)
• Morris Rexall Drugs (15.4 miles)
• Fred's Pharmacy (15.6 miles)
• Power Pharmacy (15.8 miles)
• Walmart Pharmacy (16 miles)

Restaurants

• Pizza Pro (0.5 miles)
• Los Agaves (1.1 miles)
• Nadine's Cafe (13.2 miles)
• Western Sizzlin (14.6 miles)
• Fisherman's Cove (14.8 miles)
• China Buffet (15.2 miles)
• Starz Family Restaurant (15.5 miles)

Parks

• Lockesburg City Park (12.6 miles)
• Nashville City Park (14.5 miles)
• Nashville Parks & Recreation (14.6 miles)
• Self Creek Boat Ramp & Pavalion (17.5 miles)
• Daisy State Park (18 miles)
• Herman Dierks Park (18.6 miles)
• De Queen Parks & Recreation (18.7 miles)

Physicians

• Oge Family Medical Clinic (13.8 miles)
• Adebogun, Oladele Mental Health Center (15 miles)
• Oge Family Medical Clinic (15.2 miles)
• Ferguson Health Care (15.4 miles)
• Dequeen Pediatrics (18.5 miles)
• Lansdell Family Clinic (18.5 miles)
• Lofton Family Clinic (19 miles)

Hospitals

• Howard Memorial Hospital (13.8 miles)

Transportation

• U-Haul Neighborhood Dealer (15.8 miles)
• De Queen & Eastern Railroad (18.7 miles)

Cafes

• The Ranch House Cafe (18.9 miles)
• Miners Diner And Steak (19.1 miles)
• Southern Dine (19.2 miles)