Mayfair Manor Apts in Tucson, AZ

Pros

• The living space is perfect for their needs.
• Management is knowledgeable and resourceful.
• The laundry room is conveniently close.
• Residents are happy to be there.
• The Catalunya apartments have been a Godsend.
• Residents are appreciative of the opportunity to live there.
• Rent is easy to pay.
• The AC works well.
• The pool is looking great.
• Residents look forward to swimming in it once it opens.
• Residents appreciate the Catalunya team's hard work and dedication.
• Maintenance fixes issues in an appropriate time frame when properly informed.

Cons

• The management is described as incompetent and unresponsive, delaying maintenance and ignoring complaints.
• The office is frequently closed or unhelpful, with rude staff making it hard to get help.
• A persistent cockroach infestation is reported with little to no extermination.
• Maintenance issues are resolved slowly, if at all, and residents feel bullied or pressured.
• Excessive maintenance charges are imposed for minor issues, leaving tenants feeling gouged.
• Security concerns are raised due to a lack of cameras and unsafe conditions in the parking area.
• The AC and other essential systems have been out for extended periods, especially in hot weather.
• The pool is often closed or poorly managed, with repairs and inspections seen as excuses for neglect.
• The voicemail and phone lines are unreliable, with complaints not routed to the right people.
• Some reviews describe management as aggressive or intimidating toward residents.
• A noted comment reflects discriminatory attitudes, indicating a hostile environment for some tenants.

Review

Mayfair Manor Apts in Tucson is best suited for budget-conscious renters who can tolerate chronic service gaps and are prepared to advocate for themselves. The community tends to appeal to tenants who prioritize the bottom-line rent over predictable maintenance, clear communication, or reliable on-site support. Seniors or families seeking daily living assistance, consistent housekeeping, or comprehensive security should look elsewhere. For someone who can live with irregular responses, difficult access to the office, and sporadic maintenance, Mayfair Manor may represent the most affordable housing option in a tight market. It is not a strong recommendation for anyone needing a dependable, safety-conscious living environment.

The review pattern centers on management and maintenance failures that repeatedly degrade daily life. The office is frequently unavailable or unresponsive, with reports of posted hours ignored, disconnected phone lines, and delayed or missing rent paperwork. Basic repairs arrive in fits and bursts, often dragging on for months, and in some cases leaving the physical space worse after a so-called fix. Security concerns loom large, with residents feeling exposed due to insufficient cameras and ongoing worries about break-ins. A climate of intimidation and alleged favoritism further undermines trust, turning everyday tasks into potential confrontations rather than simple service requests.

Even when minor positives appear, they are overwhelmed by the broader dysfunction. A few tenants note livable unit space and occasional clear communication when it does occur, as well as convenient laundry access. Yet these advantages are quickly erased by persistent climate and pest problems, prolonged outages of essential systems like air conditioning, and a pool that has been unavailable for years. The repeated pattern of last-minute or questionable charges for maintenance corrodes any residual goodwill, making legitimate repairs feel like battles rather than routine services.

Anyone evaluating alternatives should seriously consider options that deliver reliable management, predictable maintenance, and stronger safety features. For seniors or families who rely on steady, proactive care, Mayfair Manor is not the right match. Seek communities with transparent policies, documented maintenance schedules, on-site staff with consistent hours, and visible security improvements such as cameras and adequate lighting. In short, if dependable service and a sense of everyday security are non-negotiables, this property should be ruled out in favor of better-managed options.

If the decision is to pursue Mayfair Manor, enter with disciplined self-advocacy and clear expectations. Document every issue in writing, insist on formal maintenance tickets, and maintain a thorough paper trail for disputes and charges. Verify the correct process for obtaining rent receipts and ensure all communications are captured in writing to minimize miscommunication. Confirm the status of common-area amenities and the presence of security measures before committing. Consider contacting local housing authorities or tenant-rights organizations if promises go unkept. And keep a robust backup plan ready - having an alternative housing option lined up prevents being locked into a cycle of delays and stress.

Restaurants

• El Molinito (0.2 miles)
• Trident Grill III (0.9 miles)
• McDonald's (0.9 miles)
• Miss Saigon (1 miles)
• Olive Garden (1.1 miles)
• Pei Wei Asian Kitchen (1.1 miles)
• BJ's Restaurant & Brewhouse (1.1 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Safeway Food & Drug (1.8 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)

Physicians

• Tucson Occupational Medicine (0.5 miles)
• SoundPoint Hearing Centers (0.7 miles)
• Complimentary Medicine Association (0.9 miles)
• Su-Wen Chang, DDS (1.1 miles)
• SoundPoint Audiology and Hearing (1.9 miles)
• Hanger Clinic: Prosthetics & Orthotics (2.1 miles)
• Radiology (2.2 miles)

Theaters

• Century Park Place 20 And Xd (1.3 miles)
• The Loft Cinema (3.2 miles)

Places of Worship

• Rincon Congregational Church (1.3 miles)
• Christ Presbyterian Church (2 miles)
• Desert Valley Adventist Church (2.3 miles)
• Grace To The Nations (2.8 miles)
• Benedictine Sanctuary (3.2 miles)

Cafes

• The Human Bean (1.4 miles)
• Panera Bread (1.6 miles)
• Dutch Bros Coffee (1.7 miles)
• Starbucks (2.5 miles)
• Black Crown Coffee Co. (2.6 miles)
• Dutch Bros Coffee (2.8 miles)
• Coffee Times Drive-Thru (3.1 miles)

Hospitals

• Danville Services (1.4 miles)
• Providence Service (1.7 miles)
• Kindred Hospital - Tucson (1.9 miles)
• Curahealth Tucson (1.9 miles)
• St Joseph's Hospital (2.1 miles)
• Tucson Natural (3.1 miles)
• Tmc Labor and Delivery (3.2 miles)

Parks

• Palo Verde Park (2 miles)
• Reid Park (2.5 miles)