777 Ave H, Powell, WY 82435
For more information about senior living options: (844) 490-3973
The nurses were friendly, knowledgeable, and empathetic. Ashley Engesser and Miriam Hughes provided personable care throughout the pregnancy. Dr. Clarkson and the labor and delivery team delivered excellent care and helped the patient feel comfortable. RayAnn provided helpful lactation information and was very nice. PVHC offers a wide variety of services with friendly and knowledgeable staff. The EMS team and on-call doctors saved the patient's life. Sharae Bischoff and Ashley Engesser were amazing midwives who helped the patient feel calm and prepared for their first child. Dr. Comer and Nurse Leslie provided outstanding support throughout the pregnancy. The labor and delivery staff were incredible and contributed to a positive experience.
They are right back at doing it again, and it's not worth the hassle to go to them anymore. They charge the wrong provider despite numerous attempts not to. They disrespect the VA, as if it doesn't exist. They ignore the VA and bill Medicare whenever it suits them. They won't remove Medicare, causing confusion. The ER doctor, Billins, is mean and sarcastic, showing a lack of patient care. The billing department is a joke. Unprofessional staff, not a clean environment, and cold administration.Heartland in Powell, WY is best suited for families seeking strong clinical staffing and ready access to hospital ecosystem support. The reviews consistently flag capable, compassionate nurses and physicians who know their roles and can manage acute or complex needs with real empathy. For families with loved ones who may require ongoing medical attention, continuity between clinic care, ER responsiveness, and inpatient care can be a meaningful advantage. When the objective is reliable bedside care and a team that can calm anxiety in tricky moments, Heartland delivers a practical core strength that reduces the friction of bouncing between different care settings.
That practicality, however, comes with clear caveats. Those who prioritize a consistently smooth administrative experience and friction-free billing should consider alternatives. Across the feedback, billing and claims handling stand out as a recurrent pain point, with multiple accounts of misapplied providers, Medicare classifications, and protracted phone tag to resolve simple issues. A welcoming, coordinated front-office experience also appears inconsistent: some reviewers describe the entry and front-desk interactions as lacking warmth, which matters when families are coordinating visits, transportation, and daily routines. In short, the clinical side can shine while the administrative side can sag, threatening the overall peace of a care plan.
The key pros - notably the nurses' kindness and the doctors' competence in multiple departments - offset several of the cons when the focus remains on direct patient care. Positive reports about obstetric and pediatric-adjacent teams, where attentive providers and clear, personal communication helped patients feel prepared and cared for, demonstrate that skilled clinicians do exist within the system. The breadth of available services - clinic, ER, ancillary services like lab and radiology, and surgical or procedural capabilities - provides a practical hub for families who want to minimize transfers. For families who value a trusted team that can respond quickly and with clear explanations, these strengths can be decisive.
Yet the drawbacks are not small. Several reviewers call out specific ER physicians with poor bedside manner or stubborn communication, which compounds stress during urgent moments. Billing disputes and claims delays have directly impacted trusted relationships with families, sometimes forcing them to chase corrections instead of focusing on care. Administrative rigidity or coldness at the front door can erode confidence before care even begins, and at least one report notes cleanliness concerns and a general sense that administration is not fully aligned with patient families. Taken together, these patterns suggest that while Heartland can perform well clinically, the overall experience depends heavily on which staff members are on duty and how well the billing and intake processes are managed on any given day.
For families weighing options, the prudent approach is to probe concrete expectations before committing. Seek a dedicated point person for coordinating medical and financial matters, confirm how Medicare and VA claims are handled, and request a transparent, written outline of typical timelines for billing questions. Visit during a typical day to observe the front desk interactions, the intake process, and the responsiveness of the care teams in non-crisis moments. If possible, speak with multiple departments - ER, outpatient clinics, and primary care - to gauge consistency. Also assess whether the environment feels clean, welcoming, and organized, since that warmth often correlates with overall satisfaction.
The bottom line is practical and clear: Heartland offers a solid clinical foundation and broad service access that can support long-term care needs with confidence, making it a reasonable choice for families prioritizing medical capability and hospital-like readiness. However, the decision hinges on tolerance for administrative variability and the potential for billing friction. For families where predictability in billing and consistently high front-desk and care coordination experiences are non-negotiables, it is worth exploring alternatives. If choosing Heartland, enter with a plan: secure a dedicated care coordinator, verify billing workflows upfront, and set clear expectations for communication. When those elements are in place, Heartland can be a dependable nucleus for coordinated senior care.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Yellowstone Regional (21 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Heartland in Powell, WY is an assisted living community that offers a range of care services for seniors in need of assistance with daily activities. Located in a peaceful and residential neighborhood, Heartland provides a warm and inviting environment for its residents.
One of the notable amenities offered at Heartland is devotional services off-site, allowing seniors to maintain their spiritual practices within their preferred place of worship. Additionally, the indoor common areas provide opportunities for social interactions and gatherings among residents, promoting a sense of community and companionship.
Heartland also specializes in offering diabetic care, catering to individuals who require specialized attention and monitoring of their diabetes management. The experienced staff members are trained to provide personalized care and support to those with diabetes.
In terms of activities, Heartland organizes devotional activities off-site, providing opportunities for spiritual enrichment beyond the community's premises. This ensures that residents can continue practicing their faith and engaging in meaningful religious experiences.
The surrounding area offers several conveniences as well. There are four cafes nearby where residents can enjoy a cup of coffee or share a meal with friends or family. For nature enthusiasts, there is one park nearby where they can take leisurely walks or enjoy some fresh air. In terms of healthcare support, there are multiple pharmacies and physicians close by, ensuring easy access to medication and medical services when needed. Residents can also find a variety of dining options with three restaurants nearby.
For those seeking spiritual connections or religious guidance, there are twelve places of worship situated near Heartland. This allows residents the opportunity to connect with their faith community without venturing too far from home. Lastly, there are five hospitals nearby which provide reassurance that prompt medical attention is readily accessible if required.
Overall, Heartland in Powell, WY provides a comfortable and caring environment for seniors requiring assisted living services. With its range of amenities, specialized care services, diverse activities, and proximity to various facilities in the surrounding area, Heartland is dedicated to meeting the individual needs and preferences of each resident.
Heartland is located at 777 Ave H, Powell, WY 82435 in Park County, Wyoming
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