777 Ave H, Powell, WY 82435
For more information about senior living options: (844) 490-3973
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The nurses are described as very friendly, knowledgeable, and empathetic. Sami was thanked for her love and care for the reviewer's best friend. The doctors and nurses at PVHC are praised as great. Ashley Engesser, Miriam Hughes, Dr. Clarkson, and the labor and lactation nurses provided a very positive experience. The staff consistently made the patient feel comfortable at every appointment and were personable. Dr. Clarkson, Ashley, and the labor and delivery nurses delivered excellent care during the unplanned C-section. Kelsey, the night-shift nurse, was excellent and super sweet. Pepper was helpful and informative about babies and lactation. PVHC offers a wide variety of services with friendly and knowledgeable staff.
A patient stated that Erin Mischka in fast track examined them quickly and told them to go home with only Tylenol or Advil, offering no real treatment. A patient described Dr. Aaron Billin as the worst experience at a hospital, claiming he said the tooth wasn't infected and dismissed the patient's diabetes. A patient accused Powell Valley Clinic of disrespecting the VA and repeatedly billing Medicare, causing confusion and requiring the patient to intervene. A patient urged others to bypass Powell Valley when needing a hospital, citing a poor fast-track visit. A patient criticized the front desk for not being friendly or welcoming. A reviewer noted past ER incidents with a certain doctor and staff. A patient called a physician a "pos" and claimed care was rushed, with antibiotics and a tooth infection diagnosis delivered in under 30 minutes.Powell Valley Health Care (PVHC) evokes a wide range of patient experiences, with many reviewers singing the praises of its labor and delivery teams, nurses, midwives, and physicians, while a smaller portion of the feedback centers on frustrating administrative issues and at least one troubling medical interaction. Taken together, the collection paints a portrait of a facility that many patients turn to for highly personal, hands-on care during pregnancy, birth, and early motherhood, but also a place where billing, triage decisions, and some interdepartmental communication can leave patients feeling overlooked or mismanaged.
A very strong thread runs through the comments from patients who used PVHC's labor and delivery services. One account highlights not just the medical outcomes but the atmosphere of care: a calm, competent team that included Ashley Engesser and Miriam Hughes, with Dr. Clarkson (Dr. Kelly Clarkson) involved in the delivery. The author describes an unplanned C-section but emphasizes that the on-call midwife, Ashley, along with the nurses, helped them feel supported and informed every step of the way. The anesthesiologist - referred to as "Andy" - brightened the room with a light, affectionate mood, which the patient appreciated during a potentially stressful moment. The tour and lactation counseling with RayAnn and Pepper are singled out as especially informative and reassuring, and the overall experience is framed as peaceful and well-coordinated despite the medical twists of labor.
Beyond the delivery room, several reviews celebrate PVHC's obstetric and pediatric teams. The patient who had a long, worry-filled pregnancy stresses how Dr. Comer and nurse Leslie were instrumental in guiding her through monitoring and decision-making, with additional praise for the late-day calls that kept her prepared for whatever came next. The labor and delivery wing is repeatedly described as having outstanding people on the floor - Cassy's role in preparing for the C-section, the presence of the nurse Sharae Bischoff as a midwife, and the supportive lactation staff (Pepper, Danielle, and others) who helped with breastfeeding and infant care. The sentiment is that the PVHC team - doctors, midwives, and nurses - created a sense of safety and competence during a time when a new family needs to feel cared for most.
Several reviewers extend their gratitude to a broader cross-section of PVHC staff, underscoring the hospital's wide array of services. One person highlights PVHC's extensive capabilities - clinic services, an ER, an assisted living facility, a nursing home, and a complete suite of ancillary services including the lab, radiology, and operating room. They stress that PVHC also offers specialized services like a pain clinic, infusion clinic, and cardiology, and they encourage readers to check the website or call for information. Within this larger ecosystem, individual clinicians - Dr. Comer and Dr. Clarkson among them - are called out as standouts who consistently provide attentive, patient-centered care.
Not all experiences were flawless, and one reviewer captured the backbone of a common theme in patient feedback: frustration when care and billing don't align smoothly. A patient recounted being advised at fast track by Erin Mischka to go home with Tylenol or Advil after describing influenza-like symptoms and pneumonia risk, which they felt was insufficient and dismissive. The same reviewer also recounted a troubling encounter with a physician regarding a history of type 1 diabetes and seizures, expressing that the physician's assertion - allegedly that diabetes cannot cause seizures - was medically incorrect and deeply distressing. The dissatisfaction here centers less on bedside manner and more on triage decisions and diagnostic judgment, prompting them to seek care elsewhere for similar issues in the future.
There are also strong testimonials about Miriam Hughes and PVHC's evolving obstetric care team. One patient specifically notes Miriam Hughes as an AMAZING addition to PVHC's women's health offerings, praising her for friendliness, attentiveness, and time spent addressing visit concerns. This sentiment is reinforced by another review that praises the new nurse practitioner/midwife for taking the time to know the patient and address their goals and worries, underscoring PVHC's capacity to grow its team to meet patient needs with genuine, human-centered care.
The set of comments also includes personal gratitude directed at specific caregivers - Sami, Sharae Bischoff, Ashley Engesser, Pepper, and RayAnn - who are remembered for their warmth, expertise, and the reassurance they provided during pregnancy, delivery, and postpartum. The writers repeatedly emphasize that, despite occasional rough patches, PVHC's labor and delivery staff delivered compassionate care, thorough explanations, and thoughtful support that helped new parents feel prepared and cared for as they welcomed their babies into the world. The recurring message is that PVHC's strongest strengths lie in the people who show up to care for families - nurses who stay late, midwives who guide decisions, lactation consultants who demystify infant feeding, and doctors who communicate clearly when the moment demands it most.
In summary, the overall impression of PVHC is nuanced but predominantly favorable in the realm of labor and delivery, childbirth, and postpartum care. Patients repeatedly highlight a team of dedicated professionals - Ashley Engesser, Miriam Hughes, Dr. Clarkson, Dr. Comer, Cassy, RayAnn, Pepper, Sharae Bischoff, and many nurses - whose competence and compassion leave a lasting positive impression. At the same time, a subset of reviews points to areas in need of improvement - billing processes, administrative communication, and a few clinical judgments - that can undermine otherwise excellent care. Taken together, PVHC emerges as a hospital with deeply committed caregivers who frequently exceed expectations, while also being a place where administrative and diagnostic misalignments can generate frustration and prompt patients to seek care elsewhere for certain concerns.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Yellowstone Regional (21 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Heartland in Powell, WY is an assisted living community that offers a range of care services for seniors in need of assistance with daily activities. Located in a peaceful and residential neighborhood, Heartland provides a warm and inviting environment for its residents.
One of the notable amenities offered at Heartland is devotional services off-site, allowing seniors to maintain their spiritual practices within their preferred place of worship. Additionally, the indoor common areas provide opportunities for social interactions and gatherings among residents, promoting a sense of community and companionship.
Heartland also specializes in offering diabetic care, catering to individuals who require specialized attention and monitoring of their diabetes management. The experienced staff members are trained to provide personalized care and support to those with diabetes.
In terms of activities, Heartland organizes devotional activities off-site, providing opportunities for spiritual enrichment beyond the community's premises. This ensures that residents can continue practicing their faith and engaging in meaningful religious experiences.
The surrounding area offers several conveniences as well. There are four cafes nearby where residents can enjoy a cup of coffee or share a meal with friends or family. For nature enthusiasts, there is one park nearby where they can take leisurely walks or enjoy some fresh air. In terms of healthcare support, there are multiple pharmacies and physicians close by, ensuring easy access to medication and medical services when needed. Residents can also find a variety of dining options with three restaurants nearby.
For those seeking spiritual connections or religious guidance, there are twelve places of worship situated near Heartland. This allows residents the opportunity to connect with their faith community without venturing too far from home. Lastly, there are five hospitals nearby which provide reassurance that prompt medical attention is readily accessible if required.
Overall, Heartland in Powell, WY provides a comfortable and caring environment for seniors requiring assisted living services. With its range of amenities, specialized care services, diverse activities, and proximity to various facilities in the surrounding area, Heartland is dedicated to meeting the individual needs and preferences of each resident.
Heartland is located at 777 Ave H, Powell, WY 82435 in Park County, Wyoming
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