New Horizons Assisted Living Facility

Pros

• The caregivers at New Horizon Care Center consistently demonstrated attentiveness and compassion towards the residents.
• The facility is clean, well-staffed, and provides a quiet environment with appropriate activities for the residents.
• Many of the employees at New Horizon Care Center are kind-hearted individuals who genuinely care for their patients as if they were family members.
• The facility offers ample space for residents in their rooms and throughout the center, contributing to a comfortable living environment.
• The quality of food served at the center is moderately good, enhancing the overall experience for residents.

Cons

• Some employees at New Horizon Care Center have been observed ignoring patients and residents during their shifts.
• There are instances of staff rushing through daily tasks without giving adequate attention to residents' needs.
• Certain elderly patients have been handled in a rough manner by some caregivers, raising concerns about their treatment.
• A witness reported an employee pushing an elderly man in a wheelchair away from a locked door in an aggressive manner.
• There are times when residents feel neglected, as evidenced by one family member finding their relative sleeping uncomfortably in a wheelchair in the lobby for extended periods.
• The overall care provided by some staff members may be lacking, suggesting they view their job merely as a paycheck rather than a responsibility to care for the elderly.

Review

The New Horizon Care Center in Lovell, Wyoming, stands out as a facility that has provided care to numerous elderly family members over the years. Many families, including one reviewer who appreciated the attentive and caring nature of the staff, have found comfort in knowing their loved ones are being looked after. The caregivers at New Horizons have been commended for their ability to understand the individual needs of residents over time. This deep knowledge not only fosters a sense of security among families but also contributes significantly to the overall quality of care experienced by residents.

One notable aspect of the facility is its cleanliness. The reviewer highlighted that the environment is well-maintained, which is essential for any care center tasked with looking after vulnerable populations. A clean and tidy environment can enhance the health and well-being of residents and provide a reassuring atmosphere for visiting family members. Furthermore, the center has been noted for having adequate staffing levels and offering appropriate activities that cater to varying interests among the elderly population. This attentiveness to both hygiene and recreation is an important consideration when evaluating care facilities.

Despite these positive attributes, concerns have surfaced regarding certain staff members' attitudes towards their roles within the facility. While many employees demonstrate compassion and dedication in their work, there have been instances where some appear indifferent or rushed when performing their duties. One particularly distressing observation was made during a meal delivery: an elderly man in a wheelchair was reportedly shoved across the room simply because he was sitting near a locked door. Such actions raise significant concerns about how vulnerable residents are treated on occasion—reflecting poorly on an otherwise reputable establishment.

The mixed experiences continue with reports from other family members who felt that some residents were inadequately supervised or engaged with during their stay at New Horizons Care Center. For example, one reviewer described instances where their great-grandfather was found sleeping uncomfortably slouched in his wheelchair in front of a television for extended periods without apparent oversight or support from staff members. This paints a troubling picture of what could happen when caregivers neglect their responsibilities, leaving elderly individuals feeling isolated or disregarded amid busy routines.

It is crucial to differentiate between those staff members who genuinely embody kindness and empathy towards residents from those who view caregiving merely as a job for financial gain. The reviewers acknowledged that there are indeed compassionate employees within New Horizons who treat patients as they would their own family members—a sentiment fundamental to providing exceptional elder care. However, it is equally vital for management to ensure consistent standards across all shifts so every resident receives quality attention regardless of who may be on duty.

In conclusion, while New Horizon Care Center offers several commendable features such as cleanliness and adequate space for its residents—enhanced by caring staff—it must also address serious issues related to inconsistent caregiving practices among some employees. Families seeking reliable care want assurance that loved ones will receive respectful treatment throughout their stay, rather than potentially suffering neglect due to inattentive or overwhelmed staff members. Continuous training and evaluation may help bridge this divide, ensuring that each resident feels valued and cared for throughout their time at this facility. Ultimately, striking a balance between compassion-driven service and proper staffing will be essential in maintaining New Horizon's reputation as a preferred choice among families seeking quality eldercare solutions.

Located in Lovell, Wyoming, this neighborhood offers a variety of amenities within close proximity. With several hospitals and healthcare facilities nearby, including Lovell Orthopaedic Clinic and Powell Hospital, residents can access quality medical care easily. Additionally, there are multiple places of worship for spiritual fulfillment and peace of mind. The neighborhood boasts scenic parks like Veteran's Park and Bighorn Canyon National Recreation Area, providing opportunities for outdoor recreation and relaxation. There are a range of dining options available such as Brandin' Iron and Switchback Grill, ensuring residents have plenty of choices for meals. Transportation services like U-Haul Neighborhood Dealer are conveniently located for ease of travel while pharmacies like Lovell Drug Co. offer accessibility to medication needs. The Hyart Theatre provides entertainment options for cultural enrichment while cafes like 2nd Street Coffee offer cozy spots to socialize with friends. With nearby physicians like Jeff Hansen MD and Express Care, seniors can rest assured knowing their healthcare needs are well taken care of in this vibrant neighborhood.

Hospitals

• Lovell Orthopaedic Clinic – North Big Horn Hospital District (0.1 miles)
• Sunlight Psychiatry (18.8 miles)
• Bohlman Michael Md (19.2 miles)
• Powell Hospital District (19.2 miles)
• Powell Hospital (19.3 miles)
• Powell Valley Healthcare (19.3 miles)

Places of Worship

• St Joseph's Catholic Church (0.1 miles)
• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Lovell Bible Church (0.5 miles)
• St John's Lutheran Church (0.7 miles)
• United Methodist Church (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (0.8 miles)
• Lovell Bible Church (0.8 miles)

Parks

• Veteran's Park (0.5 miles)
• Bighorn Canyon National Recreation Area (1.1 miles)
• National Park Service (1.1 miles)
• Bighorn Canyon NRA-Visitor Center (1.1 miles)
• Washington Park (18.9 miles)

Restaurants

• Brandin' Iron (0.7 miles)
• Cauc-Asian Diner (0.8 miles)
• Minchow's Food Court (0.9 miles)
• 4 Corners (0.9 miles)
• Rose City Lanes (0.9 miles)
• Switchback Grill (0.9 miles)
• El Torito (0.9 miles)

Transportation

• U-Haul Neighborhood Dealer (0.8 miles)

Pharmacies

• Lovell Drug Co. (0.8 miles)
• Powell Drug (18.7 miles)

Theaters

• Hyart Theatre (0.8 miles)

Cafes

• 2nd Street Coffee (18.7 miles)
• Uncommon Grounds (18.7 miles)
• Heart Mountain Mudd (19 miles)
• Gestalt Studios at the Polar Plant (19 miles)

Physicians

• Jeff Hansen MD (19.2 miles)
• Powell Valley Clinic (19.2 miles)
• Express Care (19.2 miles)
• Clarkson Jenkins Dr Powell Valley Clinic Powell (19.2 miles)