Pioneer Counseling Svc

Pros

• The staff here genuinely want to help those who need it.
• Their services are delivered with compassion.
• The program is great and recommended to others.
• Counseling provides good service and friendly staff.
• Video appointments with doctors are convenient.
• Housing is nicer than many other options.

Cons

• They describe a horrible experience marked by a lack of professionalism and compassion.
• The nurse practitioner's instructions from U of U were ignored by Pioneer.
• Pioneer does not care for their patients.
• The doctor from U of U said the patient had an illness and the pain felt like an electric fence against the cheek for 10 minutes.
• The patient lost seven pounds and suffered immeasurably due to Pioneer's handling.
• There was horrid administration and a nurse practitioner who allowed needless suffering for a child.
• The reviewers advise against getting involved with this completely unprofessional place.

Review

This collection of impressions about Pioneer Counseling spans a broad spectrum of experiences, from hopeful transformation to sharp disappointment. Across the board, the common threads include a sense that the staff are trying to be caring and helpful, while the day-to-day realities of care - clarity, responsiveness, and coordination - vary enough to change the whole experience for a patient and their family. Several reviewers describe an approach that blends warmth with firm boundaries, suggesting a program that aims to nurture growth but does not shy away from accountability or strict rules when it's warranted.

One reviewer frames the program as a pivotal stepping stone. They describe a pathway that someone could take while at the Wyoming state hospital, emphasizing that if there is availability in the program, it's worth pursuing. The speaker notes having learned lessons about breaking rules and bad behavior, implying that the program imposes structure and consequences but ultimately helps people move toward a more positive life. The outcome they report is hopeful: a better life in Florida with their father and mother, tied in part to the work done within the program. This account paints the program as a catalyst for change that can outlive the immediate therapeutic setting and influence life outside of it.

Another concise positive note highlights the quality and accessibility of services: "Only have been to counseling here a few times but it's really good service people are nice." In these words lies a sense of reliable courtesy and solid initial experiences, suggesting that for some participants the staff's demeanor and the courtesy they encounter are a meaningful part of the healing process. The sentiment is not just about clinical intervention but about a welcoming environment that makes it easier to seek help or continue with treatment.

A longer, more expansive favorable review sketches a comprehensive, almost all-encompassing experience of care. The reviewer describes friendly staff who help coordinate essential administrative tasks - setting up Social Security arrangements, payees, mail handling, and even photo IDs. They praise the availability of video appointments with doctors and note enjoyable amenities like pool tables and vending machines. The review emphasizes opportunities for disabled individuals to engage in group conversations and describes housing that surpasses what they've seen in other affordable housing contexts. Yet the same voice warns readers to be mindful: staff can be assertive, and it's possible to lose one's stay if rules aren't followed. The overall tone encourages seeking help through Pioneer Counseling, particularly in a region where behavioral health offices, beds, and physicians can be scarce, underscoring that the program can be a practical, supportive option in a tight healthcare landscape.

By contrast, a starkly negative account offers a sobering counterpoint. This review centers on a family member diagnosed with a rare disorder and describes what they see as a dramatic failure of professional care. The nurse practitioner is portrayed as acting contrary to explicit medical instructions from the University of Utah, with a medication plan that should have been started immediately but was ignored for days. The reviewer recounts multiple days of calls and being told that staff were busy "dealing" with the situation, while the patient endured severe pain and significant weight loss. The description conveys a sense of abandonment and systemic mismanagement: medications not adjusted promptly, inadequate communication with the family, and a perception that the facility does not prioritize patient welfare. The language is emphatic and distressed, branding the administration and the nurse practitioner as unprofessional and heartless, and issuing a caution to others - especially for parents considering this care for their children.

Taken together, these perspectives reveal a health care setting where experiences can diverge dramatically based on timing, staff, and perhaps the specifics of a given case. Some patients find a compassionate, structured environment that helps them navigate complicated needs, with practical supports that extend beyond therapy to include administrative coordination, housing, and social services. Others encounter a system that feels slow to respond, poorly coordinated with external medical directives, or somehow unsympathetic to immediate suffering. In several accounts, the program is positioned as a necessary and valuable resource in a region with limited access to behavioral health providers, while the negative review serves as a stark reminder that compassion in administration and attentiveness in medical decision-making are not universal guarantees.

What emerges is a picture of Pioneer Counseling as a place with real potential for positive impact, especially for individuals who respond well to structure and clear boundaries, and who benefit from integrated supports that address both clinical and non-clinical needs. Yet the strongest warning arises from the memory of someone in acute distress whose care, in their view, failed at a critical moment. The contrast between these experiences underscores a central truth about mental health care: no single program will fit every patient, and success often hinges on timely communication, coordinated medical action, and a staff culture that consistently marries empathy with accountability. If you or a loved one are considering this pathway, it seems prudent to gather as much information as possible, ask pointed questions about how care plans are implemented, and remain an active participant in decisions that affect medication, referrals, and stay status. In this landscape, vigilance and advocacy can be as important as kindness and expertise.

Places of Worship

• Uinta View Ward (0.5 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• Aspen Groves Southern Baptist (0.6 miles)
• Trinity Lutheran Church (0.7 miles)
• Evanston Baptist Church (0.9 miles)
• St Mary Magdalen Catholic Church (0.9 miles)
• St Paul's Episcopal Church (1 miles)

Restaurants

• Dang Good Smokehouse & BBQ (0.6 miles)
• Pizza Hut (0.8 miles)
• R&R Station (1 miles)
• Suds Brothers (1 miles)
• Char Grill (1.1 miles)
• Subway (1.3 miles)
• Ichiban Japanese Steak (1.4 miles)

Parks

• Evanston Skate Park (0.6 miles)
• ottley Park (0.6 miles)
• Bear River Greenway (1 miles)
• Anderson Park (1.3 miles)
• Centennial Park (2.2 miles)

Transportation

• U-Haul Neighborhood Dealer (0.7 miles)
• Union Pacific Evanston (1.1 miles)
• Evanston Regional Hospital Heliport (1.9 miles)

Physicians

• Evanston Community Health Center (0.7 miles)
• Premier Surgical Center (1.8 miles)
• Rocky Mountain Surgical (1.8 miles)
• Byrke Beller, MD (1.9 miles)
• Evanston Ob/Gyn (1.9 miles)
• Pediatric & Adolescent Clinic (2 miles)
• Shewell David V MD Evanston Emergency Physicians (2.1 miles)

Hospitals

• Wyoming State Hospital (0.7 miles)
• Evanston Regional Hospital (2 miles)
• Evanston Regional Hospital Imaging Center (2 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Smith's Food & Drug (0.7 miles)
• City Drug (1 miles)

Cafes

• For Petes Sake (1 miles)
• Serendipity Coffee Shop (1 miles)
• Ana's On Main St (1 miles)
• Daylight Donuts (1.1 miles)
• Caffeinated Cowboy Coffee & Soda (1.4 miles)
• Jilly Beanz Coffee and Soda Shop (1.4 miles)

Theaters

• Strand Theatre (1 miles)