SYNERGY Home Care - Cheyenne, WY

Pros

• The coordinator was absolutely phenomenal and went above and beyond for the family.
• All of the workers were wonderful and the parents fell in love with them.
• The agency was willing to work with the family's needs, making it a great service for their out-of-town situation.
• The staff consistently show up on time and provide the necessary care for their father's needs.
• There have been no complaints so far, indicating a positive experience with the agency.

Cons

• The lady we worked with, who we believe was the coordinator, did not meet our expectations.
• Some of the workers who showed up were not as wonderful as expected.
• The agency did not fully fulfill their promises and did not work well with us.
• The service provided by the agency has not been satisfactory for our family's needs.
• Despite being out of town, the service has not lived up to our expectations.
• There have been some issues with punctuality and inadequate care for my father.
• Overall, there have been complaints about the staff's performance so far.

Review

In times of need, finding reliable and compassionate care for our loved ones becomes a top priority. For one family, their search led them to an exceptional agency that went above and beyond to support their needs. The stellar services provided not only met expectations but far exceeded them, leaving the family grateful and impressed.

The heart and soul of this agency was undoubtedly the coordinator with whom the family worked closely. Described as absolutely phenomenal, she exemplified dedication and professionalism in every interaction. Her expertise in understanding the unique requirements of each family member ensured a smooth coordination of care. It was evident that she truly cared about the well-being of this particular family, making all the difference in their experience.

The kindness and warmth displayed by all workers who entered the home further solidified this agency's commitment to excellence. Each individual was described as wonderful, leaving a lasting impression on the parents who quickly formed deep connections with them. Such relationships between caregivers and recipients are invaluable, as they create a sense of trust and comfort for those receiving care.

Throughout the caregiver-parent dynamic, it became increasingly apparent that this agency not only offered incredible individuals but also reliable assistance. They made themselves available on several occasions to support the parents in any way possible. During initial meetings, needs were discussed thoroughly to ensure that a suitable schedule could be devised accordingly. Flexibility played an integral role here - it was heartening to see how willing the agency was to meet their clients halfway.

Distance can often complicate matters when it comes to supporting aging parents out of town. In such circumstances, having a trusted service like this agency proved indispensable for this family. The invaluable help provided served as a lifeline for their parents - it eased worries and brought peace of mind knowing they were being taken care of capably.

The seamless experiences shared by this family are a testament to the agency's commitment towards quality care provision. Timeliness was one aspect that stood out consistently throughout their engagement. The staff were punctual, ensuring that no precious moments for care were missed. This punctuality, combined with the provision of tailored care to meet their father's individual needs, left the family with no complaints.

In conclusion, this agency's exceptional service and dedicated staff have undoubtedly made a lasting impact on this family. The coordinator's unwavering commitment and expertise paved the way for an exemplary caregiving experience. Overcoming geographical barriers, this agency's support brought peace of mind to a family out of town. Timely visits and well-rounded care created an environment where their father thrived comfortably. With unwavering gratitude, this family can confidently say that their expectations were surpassed, and they found solace in knowing their loved ones were receiving unparalleled care.

This part of Cheyenne, Wyoming, offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With multiple places of worship nearby, individuals can continue to practice their faith within the community. The presence of healthcare facilities such as Cheyenne Regional Cancer Center and Cheyenne Children's Clinic ensures access to quality medical care. Additionally, the proximity of pharmacies like Walgreens and CVS Pharmacy provides easy access to medications. The area also offers recreational opportunities with parks like Lions Park and Martin Luther King Jr Park nearby. Overall, this neighborhood provides a mix of services and recreational options that cater to the needs of older adults looking for an inviting and supportive community in which to reside.

Places of Worship

• Healing Rooms of Cheyenne (0.2 miles)
• Trinity Lutheran School (0.2 miles)
• First Baptist Church (0.4 miles)
• Southern Baptist Convention (0.8 miles)
• Southern Corrections Systems of Wyoming (0.9 miles)
• St Mark's Episcopal Church (0.9 miles)
• Cheyenne Christian Center Church (1 miles)

Theaters

• Capitol City Digital Cinemas (0.2 miles)
• The Second Floor at the Paramount (1 miles)

Parks

• Holliday Park (0.5 miles)
• Lions Park (1.3 miles)
• Martin Luther King Jr Park (1.6 miles)
• DRY Creek Greenway Cheyenne (1.6 miles)
• Lions Park /Botanic Gardens (1.7 miles)
• Cahill Park (1.9 miles)

Transportation

• Great Lakes Aviation (0.5 miles)
• Cheyenne Airport Authority (0.6 miles)
• Cheyenne Regional/Jerry Olson Field Airport (CYS) (0.9 miles)
• U-Haul Neighborhood Dealer (1 miles)
• Enterprise Rent-A-Car (1.8 miles)

Restaurants

• Taco Johns (0.6 miles)
• Rx Tea Time (0.7 miles)
• R&B Breakfast Club (0.8 miles)
• El Charrito Mexican Grill (0.9 miles)
• Mi Tierra Mexican Restaurant (0.9 miles)
• 2 Doors Down/ Piccolo Venti (0.9 miles)
• Sanford's Grub & Pub (0.9 miles)

Cafes

• Dads Donuts and The Boys Brew (0.6 miles)
• Paramount Cafe (1 miles)
• Panera Bread (1.6 miles)
• City Brew (2 miles)

Physicians

• Cheyenne Regional Cancer Center (0.7 miles)
• Cheyenne Regional Medical Center - West Campus (0.7 miles)
• Wagner PL Bert MD - Wagner PL MD (0.7 miles)
• Cheyenne Children's Clinic (0.7 miles)
• high plains Surgical Center (0.7 miles)
• Internal Medicine Group (0.7 miles)
• Cheyenne OB GYN (0.7 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1 miles)
• Medication Donation Program (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Genoa (1.2 miles)
• Albertsons Pharmacy (1.9 miles)

Hospitals

• Va Medical Center (1 miles)
• Veterans Affairs Medical Center (1 miles)
• Wyoming Spine & Neurological Associates (1.1 miles)
• US Veterans Center (1.8 miles)