SYNERGY Home Care - Cheyenne, WY in Cheyenne, WY

Pros

• Synergy Homecare of Cheyenne goes above and beyond to provide compassionate, high-quality care.
• They treat each client with kindness, understanding, and a genuine commitment to well-being.
• The company is locally owned, with an owner who is kind-hearted and dedicated to putting clients and families first.
• Their professionalism, warmth, and commitment to excellence are unmatched.
• The caregivers feel like family and care deeply for the people they serve.
• They provide reliable, on-time transportation and support for recovery.
• They adjust schedules and caregiver assignments to meet changing needs.
• Amanda and other caregivers are described as going above and beyond, delivering outstanding care.
• The staff are punctual and consistently provide the care that clients need.

Cons

• The reviewer states that Synergy mismanages insurance logs and charges way too much for the work they actually do.
• The reviewer claims that the people who run the company have absolutely no care for other people and are only worried about their bottom line.
• The reviewer advises looking elsewhere for in-home health care, saying there are companies that do a way better job and actually know what they are doing.

Review

SYNERGY Home Care of Cheyenne is best suited for families who want reliable, in-home support that allows a loved one to stay in familiar surroundings while receiving compassionate daily care, assistance with tasks, and practical recovery help after surgery or illness. The service shines for adults who prize consistent, person-centered attention, comfortable transportation to appointments, and a caregiving team that feels like an extension of the family. The Cheyenne operation benefits from lasting local ownership and a reputation built on steady, hands-on involvement by the owners who put client well-being at the center of every decision. For seniors prioritizing independence at home, this option consistently delivers a high bar of warmth, reliability, and practical support.

This agency may be less compelling for families seeking 24/7 on-site medical supervision in a facility or those needing highly specialized memory care programs within a structured living environment. Some households facing tight budgets or requiring fully transparent, low-cost pricing may want to compare alternatives that publish clear, itemized costs and guarantee limits on monthly charges. A minority of reviewers flag concerns about billing or perceive a stronger emphasis on the bottom line than on individual care. Those with acute, facility-based care needs or with complex medical regimens that demand constant monitoring might find that a different model - such as a licensed facility or a different home health provider with explicit medical oversight - better fits their goals.

The strongest advantages come from the care team's demonstrated compassion and professionalism. Numerous clients and families praise caregivers who treat loved ones with gentleness, kindness, and genuine regard, with many noting the caregivers feel like family. The local ownership is repeatedly highlighted as a stabilizing force - an owner who remains accessible, supportive, and accountable, and who actively cultivates a caregiver team that shows up on time, communicates clearly, and adjusts to evolving needs. Transportation support stands out as a practical, often decisive benefit for recovery or ongoing appointments, helping seniors maintain autonomy and avoid missed obligations. The ability to tailor schedules and adjust plans as mobility or daily requirements shift is a notable differentiator, reducing stress for families juggling work, travel, and caregiving duties.

Yet the main con worth monitoring centers on cost clarity and administrative processes. A single negative voice raised concerns about pricing levels and the handling of insurance documentation, suggesting the need for explicit written estimates and a transparent billing workflow before committing. While this sentiment does not dominate the overall feedback, it signals the importance of upfront clarity on rates, services included, and paperwork requirements. For families considering this route, it is prudent to request a detailed care plan with line-itemed services, understand how transportation, companionship, and hands-on care are billed, and verify how any changes in care intensity affect monthly charges. Establishing a documented schedule and a named care coordinator can mitigate such concerns.

The pros and cons, viewed through a practical lens, largely offset one another for most clients. The consistently high-quality, compassionate care paired with flexible scheduling and reliable transportation creates tangible, day-to-day value that families experience as reduced stress, improved safety, and more predictable recovery trajectories. Local ownership translates into quicker problem resolution and a clear accountability channel, which matters when a loved one's routines and preferences matter most. The potential cost and administrative quibbles are manageable by insisting on written agreements, transparent invoicing, and a clear care plan up front. With these guardrails, the strong elements - trustworthy caregivers, continuity, and home-based independence - outweigh the drawbacks.

In the end, SYNERGY Home Care of Cheyenne stands out as a practical, capable choice for seniors who aim to live at home with steady, compassionate support and a dependable care team. It is especially well-suited for those recovering from surgery or managing daily tasks that feel overwhelming solo, provided that the family anticipates costs with a clear contract and insists on transparent administrative practices. For households prioritizing low cost or requiring maximal medical oversight within a non-home setting, exploring alternatives - whether other home-care providers with stricter price controls or an assisted living arrangement with built-in medical staffing - is advised. Families should begin with a concrete plan: request a written care protocol, confirm caregiver assignments and rotation, obtain a comprehensive cost breakdown, and consider a short trial period to assess compatibility. This disciplined approach will reveal the value of Synergy's dependable, home-centered care while safeguarding against the friction points identified in the mix of feedback.

This part of Cheyenne, Wyoming, offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With multiple places of worship nearby, individuals can continue to practice their faith within the community. The presence of healthcare facilities such as Cheyenne Regional Cancer Center and Cheyenne Children's Clinic ensures access to quality medical care. Additionally, the proximity of pharmacies like Walgreens and CVS Pharmacy provides easy access to medications. The area also offers recreational opportunities with parks like Lions Park and Martin Luther King Jr Park nearby. Overall, this neighborhood provides a mix of services and recreational options that cater to the needs of older adults looking for an inviting and supportive community in which to reside.

Places of Worship

• Healing Rooms of Cheyenne (0.2 miles)
• Trinity Lutheran School (0.2 miles)
• First Baptist Church (0.4 miles)
• Southern Baptist Convention (0.8 miles)
• Southern Corrections Systems of Wyoming (0.9 miles)
• St Mark's Episcopal Church (0.9 miles)
• Cheyenne Christian Center Church (1 miles)

Theaters

• Capitol City Digital Cinemas (0.2 miles)
• The Second Floor at the Paramount (1 miles)

Parks

• Holliday Park (0.5 miles)
• Lions Park (1.3 miles)
• Martin Luther King Jr Park (1.6 miles)
• DRY Creek Greenway Cheyenne (1.6 miles)
• Lions Park /Botanic Gardens (1.7 miles)
• Cahill Park (1.9 miles)

Transportation

• Great Lakes Aviation (0.5 miles)
• Cheyenne Airport Authority (0.6 miles)
• Cheyenne Regional/Jerry Olson Field Airport (CYS) (0.9 miles)
• U-Haul Neighborhood Dealer (1 miles)
• Enterprise Rent-A-Car (1.8 miles)

Restaurants

• Taco Johns (0.6 miles)
• Rx Tea Time (0.7 miles)
• R&B Breakfast Club (0.8 miles)
• El Charrito Mexican Grill (0.9 miles)
• Mi Tierra Mexican Restaurant (0.9 miles)
• 2 Doors Down/ Piccolo Venti (0.9 miles)
• Sanford's Grub & Pub (0.9 miles)

Cafes

• Dads Donuts and The Boys Brew (0.6 miles)
• Paramount Cafe (1 miles)
• Panera Bread (1.6 miles)
• City Brew (2 miles)

Physicians

• Cheyenne Regional Cancer Center (0.7 miles)
• Cheyenne Regional Medical Center - West Campus (0.7 miles)
• Wagner PL Bert MD - Wagner PL MD (0.7 miles)
• Cheyenne Children's Clinic (0.7 miles)
• high plains Surgical Center (0.7 miles)
• Internal Medicine Group (0.7 miles)
• Cheyenne OB GYN (0.7 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1 miles)
• Medication Donation Program (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Genoa (1.2 miles)
• Albertsons Pharmacy (1.9 miles)

Hospitals

• Va Medical Center (1 miles)
• Veterans Affairs Medical Center (1 miles)
• Wyoming Spine & Neurological Associates (1.1 miles)
• US Veterans Center (1.8 miles)