69 North Main Street, Buffalo, WY 82834
For more information about senior living options: (866) 208-4318
Overall Review of Sharon's Home Health Big Horn Division
Pros
They have always taken great care of their clients.
They have helped clients do things nobody else was willing to do.
Cons
The company is unreliable and does not keep promised appointments, often changing times and dates at the last minute.
One star is overrated; the reviewer would not recommend the company.
The company is the worst ever, and the reviewer would not recommend using them.
The office staff is the worst the reviewer has dealt with.
Review
Sharon's Home Health Big Horn Division in Buffalo, WY is best suited for families that prioritize hands-on, compassionate caregiving and are comfortable navigating scheduling quirks to secure that direct, practical support. When care is present, it is delivered with a level of attentiveness that can feel personal and responsive, the kind of caregiving that feels like a true extension of the family. For loved ones who need help with daily activities, mobility assistance, or basic medical tasks carried out by caregivers who are willing to roll up their sleeves and do what it takes, this agency often delivers that reliable, caring touch. The strongest strength here is the people who actually show up and invest emotionally in a client’s well-being, which can make a meaningful difference in day-to-day quality of life.
However, serious caveats must guide any decision. Prospective families should consider alternatives if the top priority is predictable, on-time service and a streamlined, businesslike office operation. The reviews reveal a pattern of missed or rescheduled appointments and last-minute changes, with personnel and scheduling not consistently meeting expectations. For households that depend on regular, clinic-like punctuality to coordinate medications, transportation, or other clinicians, these inconsistencies can undermine overall care plans and create repeated stress. In short, reliability of the schedule and the administrative backbone are not fully aligned with best-in-class expectations.
The cited positives, caregivers who “take great care” and “do things nobody else was willing to do”, are powerful offsets to the downsides when the caregiving moments occur. When a caregiver is present, family members often feel a real sense of partnership, problem-solving, and practical help that goes beyond the basics. That level of dedication is a true asset, and it can compensate for occasional administrative friction if the family is able to stay proactive, confirm visits in writing, and maintain close, ongoing communication with the care team. Still, these advantages do not erase the risk posed by inconsistent scheduling and the impact that has on overall safety, medication management, and the ability to keep a stable routine.
From a decision-making standpoint, it is critical to push for concrete, enforceable terms before committing. Ask for a guaranteed visit window and a clear policy on rescheduling, including compensation or replacement visits if a caregiver is late or cannot attend. Request a primary caregiver assignment with a defined back-up plan and 24/7 on-call coverage to handle emergencies without leaving the client unattended. Insist on written care plans, medication administration protocols, and a point person who coordinates between the agency, the family, and any clinicians involved. Seek references from families with similar needs and request a trial period to observe how scheduling and caregiver consistency actually play out in practice.
The overall calculus is straightforward. If the central need is deeply reliable scheduling and a well-oiled administrative experience, Sharon's Home Health Big Horn Division may fall short relative to higher-volume providers with tighter logistics and more uniform office culture. If the central value is exceptionally attentive, compassionate caregivers who will advocate for the client and go the extra mile in daily tasks, this agency can be a strong match, as long as the family can tolerate periodic schedule shifts and actively manages communication. The question becomes one of balance: is the demand for flawless timeliness outweighed by the desire for extraordinary, hands-on care on the days caregivers are present?
In the final assessment, this community is a compelling option for families prioritizing genuine human connection and practical, willing caregiving, provided there is a clear plan to mitigate scheduling risk. For those whose peace of mind hinges on guaranteed punctuality and seamless administrative operations, alternatives deserve serious consideration. Potential suitors should, without hesitation, vet the agency on scheduling reliability, insist on documented expectations, and compare with other providers who offer stronger track records in appointment adherence. The right choice will hinge on whether the emotional quality of the caregiving relationship can be consistently sustained within a reliably scheduled framework.







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