1920 Milwaukee Avenue, Wausau, WI 54403
For more information about senior living options: (844) 490-3973
They were treated like family and cared for beyond expectations. The staff were genuinely kind, supportive, and emotionally present. From arrival, guests were known by name and offered humanity, not just hospitality. The hotel is immaculate, modern, and welcoming in every way. The dining experience felt like gathering around a family table with exceptional food. The team made a difficult time more bearable and left them forever grateful. Lauretta is described as friendly, charismatic, and attentive to detail, providing outstanding service.
The front desk staff were rude. The hotel was under construction and the staff struggled to answer questions. The pool has been removed and the website should be updated. The EV charger was ancient and didn't work, and the staff didn't seem to care. The internet was absolutely horrible and unreliable; wifi was slow. Breakfast was not included and was overpriced. The room was never cleaned despite being requested. The bed was very uncomfortable. The hallway smelled like smoke. The hotel advertised an on-site restaurant, but there wasn't one and guests had to go next door.Tranquility Way I in Wausau, WI is best suited for families seeking a warm, hotel-like environment during difficult times - where compassionate, personalized attention from staff can ease emotional strain as much as logistical needs. This is not a blunt medical campus or a bare-bones housing option; it's a hospitality-forward setting that prioritizes human connection, responsiveness, and a sense of home even in moments of crisis. Those who want a straightforward, budget-conscious assisted living option with a guaranteed care continuum may want to consider alternatives, but for families prioritizing warmth, accessibility, and a supportive atmosphere, this community stands out.
The core strength here is the staff. Across multiple reviews, the team - names like Tao, Lauretta, Michael, and Dan - consistently earns high marks for going above and beyond, treating visitors "like family," and offering emotional presence during distressing times. The consistency of courtesy, personalized greetings, and attentiveness elevates the overall experience far beyond ordinary lodging. When families walk into a tense moment, they encounter a calm, welcoming port, with staff who remember names and stories, creating a sense of continuity that matters deeply in transitions or end-of-life conversations.
Facilities and upkeep reinforce the positive impression. The property has been remodeled, presenting clean, modern spaces, comfortable rooms, and a dining environment that feels social and family-oriented. Guests note well-appointed common areas, functional gyms, and attractive landscaping, all of which contribute to a dignified atmosphere. The combination of updated interiors and polished service creates a reliable foundation for those who need predictable, respectful surroundings during sensitive periods, making the premium price feel more justifiable to families who value atmosphere as part of care.
Price and value emerge as the most tangible drawbacks. Several reviews flag the experience as expensive, with added costs for breakfast and other amenities that hit without warning. Instances of under-communication about what is included (or not) can sour the perception of value, especially for families budgeting for a short stay or for ongoing, though limited, support needs. Additionally, renovations and construction activity introduce real-world inconveniences - noise, disrupted services, and sometimes limited access to the leisure options that otherwise would strengthen the stay.
Yet the pros partially offset the cons when viewed through the lens of care and peace of mind. For families facing emotional upheaval, the ability to lean on a consistently courteous staff who genuinely attend to details - along with a clean, refreshed setting and a meal-service environment that feels like a gathering around a family table - can dramatically lower stress. The hotel-level cleanliness, reliable housekeeping, and the option to access a well-equipped gym and social dining area provide tangible quality-of-life benefits that can justify the premium for those who prioritize comfort and humane, hands-on support during challenging times.
For decision-makers weighing alternatives, this community delivers a compelling value proposition for a specific niche. It excels for families who want a highly attentive, compassionate staff, a fresh and comfortable environment, and a social, dignified setting during medical journeys, hospital stays, or end-of-life transitions. It is less well-suited for those on a strict budget, those requiring guaranteed on-site medical care or continuous assisted living services, and families who must have zero disruption from renovations or from paid breakfast expectations. In short, when care decisions hinge on people as much as place, Tranquility Way I earns serious consideration.
In the end, the recommendation is clear: consider Tranquility Way I if the priority is a humane, hotel-like experience where staff attention and a refreshed, comfortable setting can meaningfully soften a difficult chapter. Those who must minimize costs, require intensive on-site medical support, or insist on uninterrupted access to every amenity during renovations should explore alternatives that align more closely with budget and care continuity. A visit - meeting Lauretta, Tao, and the rest of the team, and seeing the updated spaces firsthand - will reveal whether the "treatment" of the stay matches a family's expectations for care, comfort, and emotional support.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Wisconsin (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tranquility Way is an assisted living community located in the peaceful town of Wausau, WI. Our community offers a wide range of amenities and care services to ensure a comfortable and enjoyable living experience for our residents.
The dining room at Tranquility Way provides delicious meals for our residents, with special dietary restrictions accommodated. The community is also fully furnished, allowing residents to feel at home from the moment they arrive. Our beautiful garden and outdoor space provide a serene environment for relaxation or socializing with fellow residents.
Housekeeping services are provided to ensure that our residents have a clean and well-maintained living space. Additionally, move-in coordination is available to assist residents in making a smooth transition into their new home. Wi-Fi/high-speed internet and telephone services are also provided to keep residents connected with loved ones.
Our dedicated care staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Diabetes diet management, medication management, and meal preparation services are available to support our residents' health and well-being.
Tranquility Way offers transportation arrangements for medical appointments as well as scheduled daily activities to keep our residents engaged and entertained. With 6 cafes, 8 parks, 14 pharmacies, 20 physicians, 38 restaurants, 2 transportation options nearby, there is no shortage of places to explore in the surrounding area.
For those seeking spiritual fulfillment, there are also 10 places of worship nearby. Residents can rest easy knowing that there are 2 hospitals nearby for any medical emergencies.
At Tranquility Way in Wausau, WI we strive to provide a comfortable and enriching assisted living experience for our residents by offering an array of amenities and care services within close proximity to various conveniences in the local community.
Tranquility Way I is located at 1920 Milwaukee Avenue, Wausau, WI 54403 in Marathon County, Wisconsin
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