2330 West Michigan Avenue, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
The rooms are nice and well-appointed. The memory care unit appears very clean, secure, and organized. The memory care unit has a 6-to-1 caregiver ratio for residents with Alzheimer's and/or dementia. The facility is a great place at the beginning.
The nurse in the dining room is described as one of the rudest people the reviewer has encountered. The staff are said to have horrendous attitudes, and management is extremely poor. The memory ward is portrayed as delivering non-existent care, with no one checking on residents during visits. Belongings and clothing are reported missing, with only some items returned after a long delay. The facility allegedly served foods that contradicted a low-sodium diet, causing swelling and wounds for a resident. A patient was sent to the hospital against doctors' orders, and the family was not notified; the facility then left the patient on a "do not return" list.Lindencourt Waukesha is best suited for families whose loved one is in the early to mid-stages of dementia or Alzheimer's and who want a memory-care focused setting that feels organized and secure. The facility presents a clean, orderly environment with a dedicated memory-care designation and a caregiver structure that points to routine and predictability. For families seeking a place that can handle escalating needs with consistently attentive nursing care, though, the picture is much more mixed. The positive first impression of a well-kept building and a defined memory-care program can be compelling, but it does not guarantee the level of hands-on, daily support required as dementia progresses.
Those considering alternatives should be alert to signs that Lindencourt may not meet ongoing, high-touch care demands. The reviews point to ongoing concerns about staff attitudes, with direct encounters described as disrespectful or slow to respond. Management and operational lapses also appear repeatedly, including broken communication, missteps with medical orders, and inconsistent adherence to care plans. Families with loved ones who require frequent assistance, strict monitoring of fluids and medications, or rapid response to changing needs should evaluate other options where staff stability, accountability, and family communication are demonstrably stronger.
The strongest positives here are the structural ones: a memory-care focus, a defined unit, and a facility that looks tidy and secure. A 6-to-1 caregiver ratio in memory care suggests a framework for supervision in a setting intended for residents with cognitive impairment. In theory, this can translate to more predictable supervision, safer routines, and a contained environment. Yet these advantages only partly offset the most consequential drawbacks: inconsistent caregiving quality, reported rude interactions, and management gaps that undermine trust and safety. A well-managed unit can feel comforting, but when basic care responsibilities - like ensuring residents are appropriately dressed, comfortable, and monitored - are slipping, the overall value collapses for families prioritizing reliability.
From a decision-making standpoint, Lindencourt warrants a rigorous, test-drive approach. Prospective families should demand clear, written care plans and tangible evidence of daily engagement from front-line staff. Schedule multiple shifts to observe how aides interact with residents, how quickly aides respond to calls, and how dietary and medical orders are implemented in real time. If dietary promises are made - such as a low-sodium regimen - verify adherence with kitchen staff on several occasions. Insist on detailed incident follow-ups whenever concerns arise, and request direct access to the nurse manager or administrator to gauge how complaints are handled and escalated.
The most troubling themes in the feedback point to real safety concerns that can override any aesthetic or programmatic appeal. Instances of leaving a resident unattended, temperature management issues, and materials going missing suggest gaps in day-to-day vigilance. There are also alarming episodes involving hospital transfers and disputes over medical orders and re-admission, which signal systemic issues rather than isolated incidents. For families, these red flags translate into a higher need to supervise, document, and potentially pursue outside oversight to protect a loved one's well-being.
Ultimately, Lindencourt Waukesha should be approached with clear contingencies in mind. It is not a blanket recommendation for anyone whose loved one requires reliable, high-frequency nursing care or strong, proactive care coordination. Instead, it may serve as a temporary or transitional option for those who anticipate early-stage dementia needs and are prepared for intensive family involvement and ongoing scrutiny. If this route is chosen, proceed with a precise plan: secure regular updates, insist on documented care plans and schedules, and maintain backup options for higher-touch care. In a crowded field of senior living, Lindencourt stands out for its memory-care framework, but the concrete care experience must match the promise; otherwise, it's prudent to look elsewhere for a more consistently dependable standard of daily support.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lindencourt Waukesha is an assisted living community located in the beautiful city of Waukesha, WI. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
In terms of amenities, we provide cable or satellite TV, allowing residents to enjoy their favorite shows and movies. Our dining rooms are spacious and provide a pleasant environment for meals. Each apartment is fully furnished, making it easy for residents to settle in and feel at home. We also have a lovely garden where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the community remains clean and tidy.
For those who like to cook, we offer kitchenettes in each apartment so residents can prepare their own meals if they wish. Move-in coordination is available for a smooth transition into our community. Outdoor spaces are available for residents to enjoy fresh air and engage in outdoor activities. Telephone services are provided along with Wi-Fi/high-speed internet access.
Our dedicated care team provides 24-hour supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. We also coordinate with health care providers to ensure that our residents receive proper medical attention when needed.
We understand the importance of maintaining a healthy diet, which is why we offer diabetes diets, special dietary restrictions, meal preparation, and service. Medication management is also provided to ensure that medications are taken as prescribed.
At Lindencourt Waukesha, we prioritize mental wellness by offering a comprehensive mental wellness program. Transportation arrangements for medical appointments are made for our residents' convenience. Scheduled daily activities keep our residents engaged and entertained.
Our prime location provides easy access to various amenities nearby. There are three cafes, three parks, ten pharmacies, five physicians' offices, 25 restaurants, one place of worship within close proximity to our community. Additionally, there is a hospital nearby for any healthcare emergencies.
Overall, Lindencourt Waukesha offers a comfortable and supportive environment for seniors in need of assisted living services. We strive to provide exceptional care and a vibrant community for our residents to thrive in.
Lindencourt Waukesha is located at 2330 West Michigan Avenue, Waukesha, WI 53188 in Waukesha County, Wisconsin
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