1737 Oakdale Drive, Waukesha, WI 53189
For more information about senior living options: (844) 490-3973
Maintenance is very timely and the manager is personable and responsive. The building manager has always been very responsive and kind. Maintenance requests are fulfilled very promptly and it is not a hassle to get things replaced if warranted. Rent is affordable and heat and water are included. The apartments are extremely spacious, with a great large balcony. Other residents are very respectful and there are no issues with noise. There is a great walking path behind the buildings, about two minutes away from Sunset shopping area.
The property is overpriced, old, and dumpy. The shared laundry room is filthy and the machines are frequently out of order. Maintenance is slow and prioritized poorly, leaving residents waiting months for basic repairs. The owners are described as greedy and unresponsive. Halls are unkept and noisy, giving a hotel-like atmosphere. The office is unresponsive to calls and emails, making inquiries and tours difficult. Rent handling is inconsistent, with checks sometimes deposited irregularly and poor communication about payments. Appliances like the garbage disposal and refrigerator frequently break and are not promptly repaired. Pest problems (spiders and ants) and poorly maintained lawns are common. Privacy and safety concerns are raised, including unnotified entries by management and unusual disturbances.These reviews paint a property with a strikingly mixed reputation. On one hand, a handful of tenants describe the place as a comfortable, affordable, and surprisingly pleasant home. They highlight features like heat and water included in the rent, spacious apartments with large balconies, and a generally quiet environment. One reviewer even calls it a "STEAL," praising the manager's responsiveness, the timeliness of maintenance, and the friendliness of the on-site staff. Another tenant, who has lived there for nearly two years, emphasizes that the complex is clean, well-kept, and safe, with a walking path behind the buildings and convenient access to a local shopping area. In these accounts, the most consistent positive threads are responsive maintenance when problems arise, fair pricing given the inclusions, and a generally courteous, respectful resident community.
But those positive notes are overwhelmed by a chorus of complaints about management and maintenance that many residents describe as chronic or systemic. A recurring grievance is the inability to reach someone who can address problems in a timely fashion. Reviews repeatedly mention phone lines that are never answered and emails that go unanswered for days or weeks. Some specific experiences illustrate a broader pattern: a long-running maintenance backlog, doors or windows left off track, and repairs that drag on for months. Several former or potential renters describe being told to use email or an online portal because calling the office is worthless, with mixed results once they switch communication channels. In at least one case, a resident reports an entire week of silence after trying to schedule a tour, with voicemail boxes full and no return contact.
The reputation for management is a major source of angst. Several reviewers point to a high turnover of property managers and the perception that the current leadership - the person named Ashley in multiple reviews - has undermined trust and efficiency. There are accusations that the manager has turned down applicants or failed to coordinate basic processes like move-out procedures or deposit refunds, sometimes with delay or a lack of clear explanation. A number of accounts describe the leasing process as painful or unfair, including one claim that a security deposit was required upfront and that income verification was mishandled or held against applicants. The sentiment is consistent: even when tenants feel they meet the basic requirements, communication gaps and opaque procedures make the leasing experience frustrating.
The condition of the property itself is another point of contention. Several reviewers describe the buildings as outdated and in disrepair: worn carpet, walls that feel thin, and shared spaces like the laundry room in poor condition. Complaints extend to the common areas - halls that smell, multiple reports of pests such as spiders and ants, and lawns that go long stretches without being cut. A few accounts include more dramatic anecdotes, like a unit with a "haunted" vibe - doors rattling and objects moving - as well as reports of mold around bathroom vents or showers. The laundry facilities emerge as a frequent pain point: machines frequently broken, and the need to use external coin-operated machines is noted as inconvenient, with several reviews mentioning the necessity of buying quarters and enduring broken machines as a routine hassle.
The financial side of living there also draws scrutiny. While some tenants value the inclusive utilities and find rent to be fair for what is offered, others feel the property is overpriced for the upkeep and the inconsistency of service. One review explicitly calls the place "overpriced, old and dumpy," contrasting sharply with the more favorable "steal" reputation of others. Another expresses concern about how rent checks are processed - deposited on unpredictable timelines, potentially adding an unwelcome sense of financial instability. The tension between perceived value and actual service level is a common undercurrent, with several comments suggesting that what you pay for can feel unreliable given the maintenance and management performance.
Finally, the collective impression about tours, showings, and the overall tenant experience is colored by accessibility issues and responsiveness. Prospective tenants report repeatedly trying to schedule tours with little success, and a number of current residents mention the difficulty of getting basic information or timely callbacks when they reach out for help. A few testimonials emphasize that emailing the office or using an online portal yields better results than calling, though even those channels are not universally reliable. In sum, the property elicits a spectrum of reactions: some residents feel lucky to have found a quiet, affordable home with responsive maintenance and a friendly staff, while many others warn potential renters away due to persistent communication gaps, maintenance delays, and the overall sense that the building is past its prime and poorly managed.
Taken together, the reviews tell a complex story of a property that can feel like two different living experiences depending on whom you ask. For a segment of residents, the allure is undeniable: affordable rent with some utilities included, generous living spaces, a pleasant outdoor setting, and a responsive, if inconsistent, maintenance team. For another segment, the same place represents ongoing frustration: a neglected curb appeal, stale hallways, a laundry system that never quite works, and a management team that is slow to answer the phone or provide clear information. The result is a patchwork of impressions that suggests potential renters should weigh their priorities carefully - quiet, convenient features and a comparatively low rent against persistent maintenance challenges and what many perceive as a shaky management track record. If you value strong tenant support and prompt communication, this property's divided reputation may make you pause; if you prioritize cost, space, and certain on-site amenities, you might still find it worth considering - so long as you're prepared for the likelihood of inconsistent service and a property management experience that varies from one moment to the next.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to CCLS Oakdale 2, a premium assisted living community located in the heart of Waukesha, WI. Our residence offers a warm and inviting atmosphere where comfort meets care, providing an ideal environment for seniors seeking support while maintaining their independence.
At CCLS Oakdale 2, residents can enjoy a range of amenities designed to enhance their quality of life. Our beautifully appointed dining room serves nutritious meals tailored to meet special dietary requirements, ensuring that every resident?s needs are catered to. Each apartment is fully furnished for your convenience, and our outdoor spaces invite you to relax and enjoy nature. Additionally, we offer housekeeping services and move-in coordination to make your transition smooth and worry-free.
Our comprehensive care services focus on the activities of daily living. We provide assistance with bathing, dressing, and transfers, as well as medication management and meal preparation tailored to individual dietary restrictions. Our dedicated staff coordinates closely with health care providers to ensure optimal health outcomes. For those with diabetes or other specific dietary needs, we offer specialized meal plans.
Residents can also look forward to an active lifestyle through our scheduled daily activities that promote engagement and socialization. With convenient transportation arrangements available for medical appointments and outings, residents can access the essential services they need without hassle.
CCLS Oakdale 2 is surrounded by a vibrant community featuring three nearby cafes, parks for leisurely strolls or picnics, multiple pharmacies for easy access to medications, as well as physicians and hospitals in close proximity for healthcare needs. With 15 restaurants nearby offering diverse dining options and places of worship just around the corner, there?s always something new to explore.
Experience compassionate care in a supportive environment at CCLS Oakdale 2?where every day brings new opportunities for connection and joy!
This part of Waukesha, Wisconsin offers a variety of amenities that can cater to the needs and interests of seniors. With a selection of restaurants including Chili's Grill & Bar and Culver's nearby, there are plenty of dining options for residents to enjoy. Additionally, there are several pharmacies in close proximity such as CVS Pharmacy and Walmart Pharmacy for convenient access to medication and healthcare needs. For leisure and relaxation, there are parks like Rivers Crossing Park and Glacier Cone Park nearby, as well as theaters like Silverspot Cinema for entertainment options. Access to quality healthcare is also readily available with hospitals like Waukesha Memorial Hospital and Ascension Wisconsin Hospital - Waukesha Campus in the vicinity. Places of worship like First Congregational Church are easily accessible for spiritual fulfillment. Overall, this part of Waukesha provides a well-rounded environment with a mix of amenities that can contribute to a comfortable senior living experience.
Ccls Oakdale 2 is located at 1737 Oakdale Drive, Waukesha, WI 53189 in Waukesha County, Wisconsin
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